ileylore eminence delsie

0 views
Skip to first unread message

Laurelino Braendel

unread,
Aug 2, 2024, 5:42:32 AM8/2/24
to kcusobagsi

I don't have a Netflix account and never have done. I have a Gmail address which I have never used for public communication. Suddenly I started getting email to this Gmail address from Netflix - not a "Welcome to Netflix" email or one requesting address verification, but what looked like a monthly promo for an existing account. This was addressed to someone with a different real name, with that name not similar in any way to the Gmail name.

After a few of these messages I decided to investigate by going to Netflix and trying to log in with that email address. Using the "forgotten password" option I was able to get a password reset email, change the password and log in. The account appeared to be from Brazil, with some watch history but no other personal details stored and no payment information.

Soon the emails from Netflix started to ask me to update payment information. I didn't, of course, and then they changed to "your account will be suspended" and then "your account has been suspended". The "come back to Netflix" emails are still coming in occasionally.

I don't see how this could possibly be a phishing attempt - I carefully checked that I was on the real Netflix site, used a throwaway password not used on any other sites, and did not enter any of my personal information. I also checked the headers of the emails carefully and they were sent by Netflix. So is this just a mistake on somebody's part, mistyping an email address (although it's surprising that Netflix accepted it with no verification), or something more sinister?

(Note that the above steps don't include any "password reset" step for Jim to access the account; that's because the email from Netflix includes authenticated links that won't ask for it. The attacker wants the victim to click on the email links instead of visiting Netflix manually, this is what enables "Eve" to log back in to the account in step 7. Or, since Netflix emails authenticated links, possibly "Eve" already has one.)

The above situation is partially caused by Netflix (understandably) not recognizing Gmail's "dots don't matter" feature where email sent to [email protected] and to [email protected] end up in the same account. That doesn't really matter in your case (given that if this is how you're trying to be scammed, step 1 was skipped entirely), however.

The most probable situation is that someone used an arbitrary Gmail address (yours) in order to sign up for a free trial, or mistakenly tried to change their email to the wrong address (maybe to have a friend/family also get emails).

This would not be a "hack" or even a phishing attempt, just using any available address. This does mean that your Gmail address could not be used for a free trial at Netflix, so there is that negative impact to you.

As a side note, by logging into someone else's account, you have violated many country's "unauthorised access" laws. I would not make a habit of doing this (or telling others on public sites that you have".

I get dozens to hundreds of e-mails from legitimate companies (car dealers, LA dept of water and power, Macys.com, cell phone activation notes, the payroll company ADP, and Nationwide insurance) from people with my first name and an initial matching my last name.

The worst was in early 2019, when I received medical records (Lab results in a .PDF file) - a clear HIPAA violation, since e-mail isn't an authenticated or encrypted communications channel. The "medical records" person, who should know the law, was the sender of the e-mail.

In my case, none of them are nefarious, but represent clueless users or even worse, clueless sales clerks (such as Lenscrafters in Maryland), the Apple store in Manhattan, and others too numerous to mention.

I got emails from Netflix too saying that my account was cancelled and that there was a sign in attempt somewhere from the US... except that I live in Canada, and have never made a Netflix account in the first place. I went directly to the Netflix website and was able to speak to a representative, and they deleted the account. There was no payment information either. I don't understand why this happened, either someone has a similar email address yet without the dots, or perhaps there is some sinister reason, but I wouldn't know. I've wondered if someone might do this hoping that the other person would fill in their payment information, thus enabling the account.

Having the same problem, Netflix works on IPADS, two Smart TVs but not my ROKU. It worked until I bought a new IPAD and for some reason had to change my password to get it to work. Now the ROKU doesn't work

We also suggest reinstalling the app and performing a system restart from Settings>System>System restart before adding the channel back, then try again to see if it works.

what you describe could be actually caused by being in an apartment/condo situation with a missing POE filter. that would let someone accidently access your recordings if they are connected to your home DVR's MoCA network. Can you describe what you are seeing that causes you to think others are accessing? if you log into xfinity.com web site and select account then select users, are there any users shown there?

I checked this, thanks. And no, there aren't other users, but if someone was logged in as me, using my credentials, how can I be sure that they get a forced log out after I changed the password? Are they forced to log in again, but won't be able to because I changed the password?

Makes no sense Xfinity does not have this available for us to do but when you change your pw under a Netflix account it will kick out the users within that hour and Netflix is a movie streaming app not an Internet service provider smh

Hi, i only yesterday got around to resetting my Mail password to discover several emails telling me about Netflix being added to my account and to "click here" to register. When i clicked, the link said there was a problem.

I called VM Support and they didn;t appear to understand my issue and stated "your registration will be fixed within 5 days". Don;t know how that'll work as VM has no idea what my Netflix account info is.

I've signed out of my Netflix account (everywhere) and reset my password so i'm happy that what's showing on the Netflix channel and App is not my account (it hasn't been hi-jacked). I would though like to view Netflix on my VM box so need the other account to be gone...

Click OK on your 360 remote on the screen that you just posted. On the next screen use the navigation buttons to move all the way across to the left. It opens another side panel. Don't worry about not being able to understand the language/symbols on this screen or the following ones.

I recently changed TV and lost the Paramount+ App (from the TV Apps) and found the App on the VM Box. I then saw the Netflix App and thought, well why not use it, especially as the basic access is free.

Think i have a Tivo Box, the settings above aren;t visible to me. I can select "Home > Settings" but there's nothing obvious to me to find Netflix (I've been thru most of the menu options within Settings).

Welp. It happened again. You forgot your Netflix password. Or you got an extremely suss email saying someone tried to log into your account from Canada or somewhere. Or your ex of five years is still leeching onto your account to watch The Great British Bake Off and it's time to cut them off.

Perhaps you're not completely unable to access your Netflix account, you just want to change your password. If that's the case and you're signed into your account, head to your avatar in the upper righthand corner of your screen. Click it to reveal a dropdown menu, then select "Account."

You may find yourself on the streaming service's login page, where you can click "Need help?" under the Sign In button and be transported to netflix.com/LoginHelp. (You can also visit that URL at any point to access Netflix's password assistance page. You don't always have to go through the Sign In page.)

The email might take a couple of minutes to appear in your inbox, but once you see it, click on it. There will be a link in the email that you'll need to click in order to sign into your Netflix account without needing your password.

We'll go ahead and remind you that you can't use the same password you used before. But that shouldn't be a problem, because if you knew what password you had before you probably wouldn't be here. If you do happen to enter a password that feels new, but Netflix tells you that you can't use your old password, well...I guess you remembered your password after all. Tragically, you're too late. But change is good, my friend. Embrace it.

Go to our trusty hub for help, netflix.com/LoginHelp. At the very bottom of the grey box in the middle of the page, click "I don't remember my email or phone." Once you do so, Netflix will ask for some additional information associated with your account to try and recover it for you.

Enter the first name associated with your account, and then the last name. Then, enter the credit/debit card number linked to your account. If you don't know which card that it is, it'll be the one that gets charged every month for your Netflix membership. Check your bank statements to find the right card if you're still not sure.

Once all that information is entered, click "Find Account" at the bottom, and Netflix will attempt to locate your account and let you sign in. Once you're back in, you'll be able to change your password and also check your account info to see which email is linked to your Netflix account. (Maybe write that down somewhere so you don't forget it again.)

90f70e40cf
Reply all
Reply to author
Forward
0 new messages