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EnterpriseCenter attracts millions of visitors a year, from all over the region and across the nation. This area of our website provides some basic information about our arena, including guidelines to review before visiting. If you are looking for any information on the arena which you cannot find on this site, do not hesitate to contact us.

All of us at Enterprise Center look forward to making every visit to Enterprise Center a pleasant and enjoyable one. If you find that you require special assistance during an event, please consult the nearest Enterprise Center Guest Experience Ambassador. Please click here for more information about Enterprise Center facilities and services for guests with disabilities or other special needs.

All guests of Non-Blues events at Enterprise Center must have a ticket, regardless of age. Please note that certain shows may change this requirement and require a minimum age (such as all guests must be 18 years of age or older). Special age restriction requirements will be listed on the Ticketmaster website when you are purchasing tickets for an event.

Guests wishing to have birthday or anniversary announcements shown on the scoreboard must Request a Message a minimum of 48-hours prior to the event. Enterprise Center does not have the ability to page guests during events.

Enterprise Center partners with MindsEye to provide audio description for select shows and events for our guests who are visually impaired. Due to limited availability, this service is only available by reserving a spot in advance. For more information about participating events and to reserve a spot, please visit mindseyeradio.org or call 618-394-6444.

Guests are allowed to bring an empty plastic reusable water bottle (not exceeding 2 liters) into the venue. All bottles are inspected upon entry and must be completely empty. Exceptions will be made for families with small children such as baby bottles with milk or juice. Aluminum, other metals, and glass bottles are prohibited. Other containers such as flasks and thermoses are also prohibited.

Please check out our box office section on our Tickets Option page for current operating hours for the Enterprise Center Box Office. Short-term parking is available in front of the box office on Clark Ave.

Non-flash, Non-professional still photography is permitted at Enterprise Center for Blues hockey events. Enterprise Center defines professional cameras as any camera with a detachable lens. The use of cameras may not interfere with another guest's ability to enjoy the event. For events other than Blues hockey, policies vary and are determined solely at the discretion of the show and are subject to change.

Guests needing to charge their mobile or approved electronic devices can find charging stations located at Portals 2, 5, 15 and 19 on Plaza Level, and Portals 38, 43, 54 and 64 on Mezzanine Level. Charging cables are not provided at these locations.

We are unable to provide a coat check for events at Enterprise Center. Guests should plan on keeping all personal items with them at all times. Enterprise Center management assumes no responsibility for any lost or damaged items.

We thank you for your cooperation. For assistance, fans at St. Louis Blues games and all Enterprise Center events can send us a message at Tell-EC.com and a Guest Experience team member will reach out to you.

Guests are permitted to wear costume masks, face paint, and costumes. Costume masks must be removed for security screening, alcohol service, and when asked to do so by building staff and management. Costume masks and costumes may be worn while in the seating areas as long as they do not interfere with or create a distraction for other guests and their enjoyment of the event. Costumes and clothing with offensive material or language, or that appropriates or disrespects another culture, is prohibited at Enterprise Center and Stifel Theatre events.

Please note that some shows prohibit costume wearing, specifically by adults. Typical examples include shows for small children where the wearing of a costume by an adult may confuse the children and ruin the experience for them.

Guests using offensive language or engaging in disorderly conduct may be ejected from the facility and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.

Shirts and shoes are required for all guests entering Enterprise Center and Stifel Theatre. Guests are prohibited from wearing or displaying any clothing or body art containing profane or offensive material. Guests may be denied entry into the facility until the profane or offensive material is no longer visible. Guests found within the facility wearing clothing or showing body art displaying words or images that can be construed as profane or offensive by venue management will be asked to provide a solution at their own expense. If no solution can be found, the guest may be asked to leave the facility without a refund.

The use of cellular phones, tablets, hand-held radios, televisions and other electronic devices is permitted for Blues games held at Enterprise Center, providing they do not interfere with another guest's enjoyment of the event. The St. Louis Blues / Enterprise Center reserve the right to ask any guest to discontinue the use of such devices.

In the event of an emergency, all Enterprise Center Guest Experience personnel have been trained and instructed to assist you in evacuating the premises. Appropriate emergency strobes and voice enunciators are located throughout the building. Always remain calm and follow the instructions from staff members and emergency personnel. All fire exits are identifiable, please look to indentify the nearest possible exit from your seating location.

First Aid Team Members are available at all events to assist any guest with medical needs. There are two first aid rooms located inside of the facility, Plaza First Aid is located behind the Guest Experience Center at Portal 19, Mezzanine First Aid is located next to the family restroom at Portal 55. Guests may contact the nearest Guest Experience Team Member for directions or assistance to First Aid.

Enterprise Center Guest Services Center is located on the north side of the Plaza concourse outside Portal 19 and is staffed by individuals specially trained to respond to all types of guest inquiries and/or suggestions, including questions, problems, cab requests, stroller/wheelchair check in, lost children and lost/found articles.

Enterprise Center rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis. This stipulation is clearly marked on each ticket. Should a decision be made to cancel or postpone an event, this information will be posted as soon as it is determined.

If you become separated from your child during an event please seek the nearest Guest Experience Ambassador or Safety Ambassador. When bringing children to an event it is always helpful to make sure that the child has their contact information, ticket or seat location with them at all times.

When planning your trip to Enterprise Center for the Blues game, fans should plan accordingly and factor in extra time for travel/parking. In the case of inclement weather, there is a possibility for the delays at gates when fans are entering the building. There will also be a possibility of delays when attempting to park in the Kiel Parking Garage/City Hall Lot.

All giveaway items will be distributed on the game day specified, when the doors open, on a first-come, first-served basis. Each ticketed guest that is within any specified age limit will receive one (1) giveaway item (while supplies last). Guests with multiple tickets must exit and reenter the arena in order to receive multiple giveaway items. Children under the age of three need a ticket in order to receive a promotion item. There are no exceptions to this policy. Giveaway dates, items and quantities are subject to change. The availability of giveaway items cannot be guaranteed due to potential shipping delays, postponement or cancellation of a game or for any other causes. If a giveaway item is not available when doors open for the applicable game, the St. Louis Blues, at its discretion, will determine and announce a make-good policy for eligible ticketholders, which may include an alternative giveaway item or voucher. The St. Louis Blues reserve the right to modify this policy at any time.

For safety purposes, all guests entering Enterprise Center are required to pass a security check that includes a walk-thru metal detector. In the event the metal detector alerts, you may be asked to empty the contents of your pockets and pass thru the metal detector again. Enterprise Center reserves the right to confiscate items which may cause danger or disruption to the event or other guests, or which are in breach of building policies and/or prohibited items. Any guest who declines to be searched may be denied entry or ejected from Enterprise Center.

The St. Louis Blues and Enterprise Center have partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our Team Members with continuous training and by offering the resources and accommodations below to our guests.

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