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Carlos Beirise

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Aug 2, 2024, 4:53:53 AM8/2/24

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I cannot find this problem in the discussions at all. When I turn on the RCA Roku TV, the home screen comes up partially then it goes to Netflix and tries to sell me Netflix. Repeatedly try to get home screen. Appears partially then reopens Netflix. Only happen on RCA not on sticks on Fires.

We understand that you're having a problem with the Roku TV since the Netflix channel keeps coming up on your home screen. We will be more than happy to look further into this issue. Can you please check if there is a stuck button on your Roku remote? What troubleshooting steps have you taken so far?

Thanks for responding. I thought that maybe the button was stuck and pulled it a bit and it seems to be the same height as the others. When I check it today, now it is stuck on the home screen and won't do anything. But at least it isn't netflix. This started when it seemed the batteries were dead in the remote. When I changed the batteries it did not work at all even though they were definitely fresh. I did factory reset and did on the stuff on line. That is when the Netflix stuff started to appear. Sometimes that on button works on the remote, sometimes it doesn't. Other times the TV has come on it appears all by itself. The buttons on the TV turn it off and on and do sound but not much else.

We will be delighted to help you with your Roku remote problem. Please try to see if there is a pairing button on the back of your Roku remote by taking off the remote's cover. Simply press and hold for 5 seconds until the green light begins to blink. If not, please press and hold the back and home buttons for 5 seconds to cause the green light to flicker.

Please be advised that we have passed along your information and concern to the Support team. They will follow up and assist you further regarding your concern. We advise to keep an eye on your email since they will be reaching out from thereon.

I got T-Mobile 5G Home Internet today and after setting it up, Netflix app in not working on any of my devices., but other apps work file. Netflix works fine with my Cellular connection on my phone. I have the Nokia Gateway.

TMobile Is Internet is just unreliable for If you work from home stay clear of TMobile. No one can even give a reasonable time frame on when the disruption will be fixed. In other words calling their Customer Service is useless.

Putting aside the above rhetoric, I had the same problem for the last few days. I subscribe to Netflix as a service outside of T-Mobile. For the last few days, it would load but couldn't stream content or even populate the graphics on the site. It happened right after the Apple TV OS was upgraded to the latest version.

I tried all the obvious solutions, including rebooting Apple TV, my Arcadyan KVD21 5G gateway, and uninstalling and reinstalling the Netflix app. Nothing worked, and the problem was across all my devices, including Apple TV, iPhone, and MacBook Pro.

Suddenly, this morning, everything is working correctly. I'm convinced that the problem was with T-Mobile, and whatever it was, it has resolved itself. If you're still having issues, I'd call Tech Support. I've found them knowledgeable and helpful in resolving these issues. They can reach the tower and tweak settings to your gateway.

We have had T-Mobile home internet for 2 weeks and Netflix is now not working...i can connect to my T=Mobile hot spot from my phone and it works then reconnect to home internet it works for a day and then goes down. the error code we are getting from Netflix is about connection issues...

I am having the EXACT same problem. T-mobile 5G home internet and Netflix (only Netflix) does not stream (or buffers for over a minute then streams in horrible quality. Any iOS device. Apple TV, iPad, iPhone and my Mac.

I installed Sophos XG about 3 weeks back. Until last Thursday I had no problems with the device. I haven't had a chance to dive in and tweak it to better protect my home network but that is for a different discussion. Right now my problem is the inability to use Netflix. It started Thursday night and I just assumed it was the internet or Netflix having issues so I just went to bed. Friday it was giving me the same error. It will login to Netflix (on any of my tv's, xboxes, blu-ray players, ect) with no issues but when you click play it says it can not play this title right now. If I plug in my cheep Belkin router everything works great.

Please remember I am new to the sophos interface and am still learning. Is there a way I can exclude netflix traffic from any sort of filtering?? I usually consider my self pretty good with technology but the way sophos is setup I can't find the correct place to put an exclusion.

I put the netflix rule at the top, so that it triggered before the general rule. Web log shows direct hits to IPs rather than domains, I wonder if things are different because I'm in Canada? I know Netflix has different content for each country, but I'm not sure how their network infrastructure plays out to assist that. Here's a screenshot of the web log for the Roku device (works if I turn off web filtering, of course):

I noticed that the /24 shown above (209.148.214.0/24) is owned by my ISP (Rogers, one of the big three in Canada) - I added that IP range to the netflix rule and things are now working. It appears my ISP is playing a little DNS magic with connections to Netflix.

On Android TV you will be able to play any Netflix title with the Android TV Remote integration, see PR Android TV Remote integration by tronikos Pull Request #89935 home-assistant/core GitHub and Android TV Remote integration documentation by tronikos Pull Request #26659 home-assistant/home-assistant.io GitHub

If I understand correctly, with your new integration (like the existing Android TV integration which uses ADB) I can launch an app such as Netflix, but then have to send commands simulating a Remote control in order to select which title to play.

On my ShieldTV I think Kodi is probably best route to achieve this result (because Kodi is open source and in theory open to new features) - but it would be even better if the ShieldTV could boot straight into Kodi, rather than having to launch the Kodi app every time the TV is turned on.

The Netflix widget disappeared from my home screen a few days ago. When I long press the home screen and select widgets, the Netflix widget is missing. I contacted Netflix and they said it's Samsung that deleted the widget. Is there some way to get the widget back

Since then we have been having issues with our Netflix account and access from all devices in our home (smart tvs, laptops, mobile phones, ipads). The issue is that occasionally like maybe once or twice a month, we notice our Netflix profile pics change to different pics and all of Netflix's 3P content is no longer accessible for e.g. Friends, Star Trek, Go Titans Go etc. After a couple of days, our profile pics return to the ones we have selected and all the 3P content comes back. This keeps happening.

Today I contacted Netflix customer support who told me all the 3P content is available on Netflix from Ireland where I live and suggested I either have a proxy or a VPN connection that is causing these issues. The only thing I could think of is the Deco mesh we installed in Jun last year.

So I tested this. I connected my mobile phone to mobile data instead of our wifi network, and behold all 3P content comes back. If I switch back to the wifi network, the 3P content no longer appears in our account profiles (I checked all profiles). Second test: I connected my laptop directly to the ISP modem (to which the deco router is connected). Lo and behold, all 3P content comes back & our profile pics return to the ones we selected.

Can someone suggest a solution for this? I looked in the app and nothing there jumps out at me plus I'm wary to change anything in case we lose all internet access. I'm not very tech savvy. As a last resort I would need to uninstall Deco, which would be a shame as I really like its utility but alas my family will choose Netflix over Deco I know for sure.

@David-TP Hi David I tried the first setup instructions to change the DNS settings and it worked! Netflix is now loading with our profile pics and shows 3P content which was missing before. I did not try the second option because I think it doesn't apply to us. Our ISP's modem was the old router with Deco now being the new router, so I'm unable to follow how modem and old router are two different devices. In any case, step one worked and hopefully the issue won't recur. If it does I can come back to this thread and let you know.

Would it be possible to record a video clip or send some pictures about what they look like when connecting to Deco since it is the first time I see such feedback and I am not quite sure what the issue looks like?

Would it be possible to record a video clip or send some pictures about what they look like when connecting to Deco since it is the first time I see such feedback and I am quite sure what the issue looks like?

hi @David-TP thanks for your response. What I mean is that occasionally we notice our profile pics on Netflix change to different pictures and all third party content becomes unavailable on Netlix such as Friends and Star Trek. By unavailable I mean the content disappears from "continue watching " section and we can't find it even when we search for it. After a couple of days our profile pics revert back and all third party content comes back and we are able to search for it, play it and can also see it in the "continue watching".

If I access my Netflix account through mobile data instead of our WiFi, third party content becomes available and profile pics revert back. I also connected my laptop directly to our ISP's modem (bypassing Deco) and third party content as well as profile pictures come back.