Purchased a KDL42W653 a couple of days ago and having some problems with Netflix. If I press exit and choose yes to exit, it hangs on the exiting screen until I reboot the tv. I have tried restoring to factory settings but that did nothing. Can anybody offer any advice?
I have just purchased a new Sony KDL-46W905A today. I cannot get the Netflix app to connect. I click on app and it gives me error NW4-8. I have been in contact with Netflix and they can't even sort it. Internet is fine - just can't connect to Netflix servers. Has anyone any ideas it's driving me nuts
I have the same issue with my Sony kdl55w905 which arrived this week. All other internet apps ok from tv. I am with virgin cable service in the uk ! I have a western digital media streamer that has netflix & works fine over same wireless through my router !
I get this error mesage when trying to load the application, if you click on more details and click on check your network it goes through the netflix server check very fast and gives a red cross on all 4 netflix servers with error nw-4-8 the bottom one which is internet connection has a green tick, I can confirm all other apps work fine including the SEN
I have an 49XD8099 with Android 6.0.1. Simply put, to watch "The OA" from Netflix in HDR is unbearable. It's like if they added a wall of fog. Disabling the HDR the image improves considerably, still being a bit washed out. Other shows, when watched in HDR, don't look better either, so much that I decided to have a video mode with HDR off for Netflix only.
I once had an XD85 with edge-lit IPS panel in a permanently well lit room where varying viewing angles could happen. A locally dimmed VA wouldn't have been any better in any way and even inferior in some ways. It had zero clouding or light bleed. You are pretty much playing the panel lottery with every LCD. This is more a problem of edge vs. direct lighting than IPS vs. VA though (and probably the price you pay). IPS can make sense when chosen carefully. If you are looking for a good HDR movie experience in the living room, IPS most probably isn't your best friend.
I think it is really bad practice to use differenent panels for different sizes of the same model like it is the case with the XE85. The 75" has totally different characteristics compared to smaller sizes. Most online reviews of the XE85 just don't apply to the 75" version.
I'm glad i came across this thread and it's not just me Netflix HDR is playing up with!
I have a KD-43XF7596BU in a bedroom and as soon as i click play on an HDR title the netflix app seems to completely adjust the picture settings which drasticly reduces the depth of the blacks and dark colours.
I read somewhere that the app was optamising the picture settings for the higher end spec Sony TV's....Seems like it's doing the oposite for the lower end spec TV's to me!
I've noticed quite a differance in quality between HDR titles too. The Punisher seems to have a lot of noise in the brighter areas of the picture no matter my setting. Other HDR titles seem better.
Far more impressed with Amazon HDR, when i eventually find titles.
Sony had never acknowledged this but the last firmware update just fixed it! I have a xbr65x900e and the last firmware notes say that it "corrects brightness settings in certain circumstances". Since the upgrade, all my dark HDR issues are gone! Which suggests to me that the original issue was a bug. So I guess the "circumstances" were every time HDR was enabled.
I'm running software version: PKG6.5629.0177EUA which, according to the update options, is the latest update and the Netflix app is 6.0.0 build 2373.
1080p titles are streaming at 3.48Mpbs and Ultra HD / HDR titles are streaming at 15.26Mbps which i tink is correct, and i still see the very noticable white filter applied when playing titles so I don't think it's fixed for me.
The more i read about how this is an intentional filter by Netflix/film makers the more I can live with this, but i'd rather they gave me the choice.
when watching HDR10 Content on Google Movies all is fine, great contrast, colors, deepest blacks and bright whites with the cinema home setting, but Dolby Vision on netflix selects DV Setting in Sony Menu automatically and should have real black levels automatically, but it doesn't. washed out colors and contrast, no black, no real bright whites.
I found out restarting Google Android System makes it better. Seems that fiddling with the settings and just turning your TV off an on All the time distorts the LED lighting and Black levels somehow. There must be a Bug. Hold your remote power Button until Android shuts down (white notification Box), wait a few seconds and press the remote power Button again to turn it on. android will Restart (coloured Symbol Animation). The problem is nearly gone for me in netflix DV after that.
I have a kd65xf850 and some Netflix shows look like crap. Why? If the picture is dark ( example is The haunting of Hill House), whenever the subtitle appear, the picture looks like a fog overlay is turned on. And it's distracting as it looks like it's blinking.... It is better if i set the hdr to HGL but it is still there.
on the other hand.. netflix can't use different brightness for subs for every TV model, and not every LED LCD TV has about 50 LED Zones like the Sony TV. On OLED you won't notice the fog and on cheaper LED LCD TVs without LED Zones you won't see the fog either..
you can either turn off local dimming on your sony tv to make it work like a cheaper one, don't get real blacks but don't have fog or you can try writing to netflix about LED Zone TVs and the fog effect on sub typos and hope for them to implement a lower sub brightness for specific TV models. Sony can't really do a thing here.
Hi everyone. Sorry if this is done to death already but I'm struggling to find anything finite or concrete. Firstly I should clarify that I'm using the latest Netflix App on my A1 which has latest firmware. I have a good strong internet connection badged at 100mb but never drops below 29mb.
Trouble is, picture is terrible for predominantly dark scenes.... any dark areas sort of solarise into a blotchy mess. Gloomy scenes in likes of Daredevil and that new Haunted House show are unwatchable. I have managed to improve things a bit fiddling with the various picture ssttings but given there are literally 1000s of combinations I was wondering if someone had managed to find a decent picture set-up.
It's ridiculous I can get a better Netflix picture viewing in HD via my Humax PVR and I'm hugely disappointed that Sony and Netlix can't pull together and sort out a decent "auto" picture between them for these expensive OLED sets.
Of course everyone can use settings which he likes, but I personally from a professional perspective can just 100% recommend against using these totally random settings, that don't have any relation to standards and working Sony TV settings.
The washed out effect on the Sony TV is simply related to a Dolby Vision profile for this TV.as this TV is not an OLED, it's not supposed to be used in a complete dark surrounding, as you will see light bloom from the local dimming LCD lights. If you watch the Dolby Vision movies in a normal dimmed room like daylight or normal room lights, the washed out effect is near to none. It depends on each movie or series how they were meant to look like.
Many formats are using slightly raised black levels, that's not an Error of the Sony TV, but a technical limitation of the used lcd-led hardware compared to OLED. If you want to watch in the dark, buy an OLED Sony TV. You will be presented with another Dolby Vision profile for darker blacks on these TVs.
To achieve a better picture nonetheless with the XF900, turn down the black level in the picture-> brightness options to 47 or 48. About 4 to 6 % of the dark areas will be cut off, but 3-5% are usually only used for camera black distortion and won't matter anyway. Any value below that will most likely give you wrong colours in dark areas like a dark green on surfaces depending on the grading style.
If some movies are really graded in a bad way, like some games and sdr is just stretched out might look washed out, of course changing the overall dynamic contrast (adv. Contrast enhancer) to a higher setting makes it look more colourful and blacks are darker, whites are brighter, you shouldn't go to Maximum though, medium is fine. I tested this on several movies.
Auto local dimming: setting it to high really improved the black level in dark areas and reduced light bloom around dark areas, but makes the light bloom in other areas more obvious, Also medium is the correct setting to show all content in dark areas and not to cut off anything. I personally set it to high anyway, as I watch in a darker room (which this TV is not made for though..) and have to live with light boom on this TV anyway.
They set it to max, that's 3. Changing the gamma curve doesnt make sense at all, as it just pushes the middle of the colourspace to a brighter level, this decreasing the dynamic to real HDR white flashes like in flashlights or shocking effects, that won't have much effect on you anymore then. It destroys the whole meaning of HDR dynamic. Leave it at zero and use the advanced contrast enhancer to medium if you really have a bad format. Many times though, a slightly dimmer "washed out and colourless" look is wanted in these movies, you are just not used to that, because you always watched with too much contrast and colours on your SDR TVs (200 nits white instead of a movie graded 100 nits white which is used in HDR mode), so you just fooled yourself with unreal colours before that you won't see in that intensity in real life.
The whole colour settings that reduce red and push green in the Reddit settings make no sense as the xf900 is accurately adjusted when you get it already, you can see that on rtings and other tech pages.
Raising the resolution of the reality creation from 20 to 75 is nonsense, as you are already viewing a.pixel to pixel UHD resolution like it is produced. Especially areas that are sightly blurred on purpose will lose that blur effect, you really alter the original UHD movie look to a totally sharpened look.
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