Assertiveness Workshops - Durban, Cape Town, Polokwane and Johannesburg
Esther Josias
ASSERTIVENESS WORKSHOPS
Bolivia Lodge - Polokwane - 17 Aug - R1 254 pp - Send two delegates to the Polokwane workshop and get a 10% discount on each registration!
St Anne’s Guest House - Durban - 24 Aug - R1 254 pp
Oaklands Inn - Johannesburg - 14 Sep - R1 482 pp
iNkosi Lodge - Cape Town - 14 Sep - R1 254 pp
Aim
To assist learners to develop their assertiveness, enabling them to get results quicker and more effectively.
Content
- What is assertiveness? What is it not?
- Getting to know and understand people
- Personality types
- Understanding negative behaviour
- Handling conflict and aggression
- What do all assertive people have in common?
- Recognising when you feel intimidated or marginalised.
- Developing your own ‘assertive mode’
- Giving and accepting criticism
- Being assertive at work
- Assertiveness techniques
- Speech, communication and language
- Working towards confidence and good self-esteem
Outcome
Learners will have the knowledge to:
- analyse their behaviour against the criteria for ‘assertive behaviour’ and pinpoint the errors they are making
- implement assertive behaviour and set clear parameters for themselves and others.
ACCREDITATION
This is not an accredited training workshop, but organisations can claim back from the Services Seta for attendance.
QUERIES AND REGISTRATION FORM REQUESTS
Please contact Pearl: E-mail: pe...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
Alternatively, download the form from our website: http://www.pdesa.co.za/pde-events.htm
WORKSHOP FEE 2011
Includes course material, light refreshments and an e-certificate of attendance. No VAT charged.
DO NOT MISS OUR UPCOMING TRAINING
Courses and workshops can be offered in-house, in other provinces or at a group rate. No VAT is charged. All registration forms and payments must be received 14 days prior to the workshop. No walk-in registrations will be accepted. Please communicate with us if your registration is late. A 10% surcharge applies to late registrations and payments. Learners will receive e-certificates of attendance. In cases where assessment is conducted successfully, a statement of results will also be issued.
Conference for Limpopo & Environs Office Professionals - 7-9 September 2011 - Polokwane - Come join us on Secretaries Day!
Conference Fee on Secretaries Day - 7 Sep - R875 pp until 15 Aug / R1 075 until 31 Aug.
Minute Taking Workshop Fee on 8-9 Sep 2011 - R2 280 pp - Send two delegates to this workshop and get a 10% discount on each registration!
Management Empowerment and Excellence Conference - 26-28 September 2011 - Cape Town
R6 475 pp until 12 Aug / R7 475 until 9 Sep.
Coastal Secretaries Conference - 28-30 September 2011 Cape Town
R5 975 pp until 12 Aug / R6 975 until 9 Sep.
POLOKWANE
Assertiveness - 17 Aug 2011 - R1 254 pp - Send two delegates to this workshop and get a 10% discount on each registration!
Frontline Reception - 24 Aug 2011 - R1 254 pp - Send two delegates to this workshop and get a 10% discount on each registration!
Minute Taking - 8-9 Sep 2011 - R2 280 pp - Send two delegates to this workshop and get a 10% discount on each registration!
Advanced Reception – 14 Sep 2011 - R1 254 pp - Send two delegates to this workshop and get a 10% discount on each registration!
Facilitator Training - 26-28 Oct 2011 - R4 250 pp
Assessor Training - 2-4 Nov 2011 - R4 250 pp
Moderator Training - 7-9 Dec 2011 - R4 250 pp
PRETORIA
The Nuts and Bolts of Records Management Short Course - 20-21 Oct 2011 - R6 475 pp
JOHANNESBURG
Minute Taking - 15-16 Aug 2011 - R2 736 pp
Assertiveness - 14 Sep 2011 - R1 482 pp
Retail Sales - 15 Sep 2011 - R1 482 pp
Emotional Intelligence - 6 Oct 2011 - R1 482 pp
Frontline Reception - 12 Oct 2011 - R1 482 pp
Advanced Reception - 13 Oct 2011 - R1 482 pp
Stress and Time Management - 26 Oct 2011 - R1 482 pp
DURBAN
Stress and Time Management - 16 Aug 2011 - R1 254 pp
Advanced Reception - 23 Aug 2011 - R1 254 pp
Assertiveness - 24 Aug 2011 - R1 254 pp
Frontline Reception - 1 Sep 2011 - R1 254 pp
Retail Sales - 7 Sep 2011 - R1 254 pp
Business Writing - 14 Sep 2011 - R1 254 pp
Emotional Intelligence - 20 Sep 2011 - R1 254 pp
Minute Taking 21-22 Sep 2011 - R2 280 pp
CAPE TOWN
Stress and Time Management - 18 Aug 2011 - R1 254 pp
Emotional Intelligence - 24 Aug 2011 - R1 254 pp
Frontline Reception - 25 Aug 2011 - R1 254 pp
Minute Taking 30-31 Aug 2011 - R2 280 pp
Business Writing - 6 Sep 2011 - R1 254 pp
Customer Care - 7 Sep 2011 - R1 254 pp
Retail Sales - 8 Sep 2011 - R1 254 pp
Telesales - 13 Sep 2011 - R1 254 pp
Assertiveness - 14 Sep 2011 - R1 254 pp
Personal Assistant - 15 Sep 2011 - R1 254 pp
Advanced Reception - 21 Sep 2011 - R1 254 pp
Management Essentials - 26 Sep 2011 - R1 254 pp
(Register for the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town and get a R250 discount on this pre-conference workshop)
Introduction to Project Management - 26 Sep 2011 - R3 775 pp
(Register for the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town and get a R400 discount on this pre-conference workshop)
Management Excellence - 28 Sep 2011 - R6 475 pp until 12 Aug / R7 475 until 9 Sep.
(This workshop is part of the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town. The fee includes full conference attendance.)
Advanced Project Management - 28 Sep 2011 - R6 475 pp until 12 Aug / R7 475 until 9 Sep.
(This workshop is part of the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town. The fee includes full conference attendance.)
FULL DETAILS
Should you have any queries or require us to email or fax you the course information or a registration form, please contact: Pearl: E-mail: pe...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
_______________________________________________________________________________________________
Poussière d’étoiles - Professional Conference Organisers
Tel. Cape Town 021 906 6041 Polokwane 015 263 6946
Fax. 086 617 2017 Email. in...@pdesa.co.za