The Office Professionals Association of South Africa (OPSA) has endorsed the 2010 Coastal Secretaries Conference. OPSA members qualify for a 5% discount on the registration fee. For more information on OPSA visit: www.opsa.org.za
Second Annual
COASTAL SECRETARIES CONFERENCE (CSC 2010)
Summerstrand Hotel, Port Elizabeth
14-15 April 2010
Theme: The 21st Century South African Office Professional: A Decade On
For more conference information scroll down or visit: http://www.pdesa.co.za/pde-events.htm
OPSA MEMBERS GET A 5% DISCOUNT.
REGISTER FOUR OR MORE DELEGATES AND GET A 10% DISCOUNT.
Only one discount applicable.
To download the registration form, visit:
http://www.pdesa.co.za/downloads/registration-CSC%20-2010.doc
PAPERS AND SPEAKERS
Keynote address: Journey to success – lessons learnt – Ms Ansunette Swanepoel, PA of the Year 2008
The modern role of today’s executive assistant – Ms Ansunette Swanepoel, PA of the Year 2008
Business etiquette for the office professional – ‘Seminar’ within conference - Staff Training South Africa
- Etiquette in the office
- Grooming, attire and presentation
- Cross-cultural and cross-gender communication
Winning in a woman’s world: experiences of a male office professional - Mr Corrie Fourie, PA of the Year 2008 Finalist
Taking a stand and being noticed in the workplace - Mr Corrie Fourie, PA of the Year 2008 Finalist
Fishing in the workplace - Ms Dorelle Sapere, Mandela Bay Development Agency
For more information on speakers and for paper abstracts, visit:
http://www.pdesa.co.za/downloads/programme_speakers-CSC%202010.pdf
TRAINING WORKSHOPS (Delegates must choose ONE workshop) – All workshops require minimum 10 and maximum 15 participants
1. Personal Assistant Workshop (To assist all personal assistants with the finer points of this position, concentrating on authority levels, time management, protocol and effectiveness.) - Aligned with SAQA US ID 8015 – Presented by Staff Training SA, ETQA F041
2. Minute Taking Workshop (To equip learners to take effective minutes, speedily, how to focus on objections, decisions made and a course of action to be taken.) – Presented by Vetta Communication, Services Seta Recorded Status REC271
3. Developing your Management Potential Workshop (To equip learners to set goals and standards, empower other staff, grow in their own positions and recognise the value of a team.) - Aligned with SAQA US ID 15231 & 114884 – Presented by Staff Training SA, ETQA F041
4. Emotional Quotient for Growth Workshop (To equip learners to give and receive feedback in an emotionally intelligent manner and know how to improve emotional intelligence.) - Aligned with SAQA US ID 252031 - Presented by Staff Training SA, ETQA F041
5. Assertiveness Training Workshop (To assist office professionals to develop their assertiveness, enabling them to get results quicker and more effectively.) - Aligned with SAQA US ID 8015 – Presented by Staff Training SA, ETQA F041
For more information on workshops and trainers, visit:
http://www.pdesa.co.za/downloads/tworkshops-CSC%202010.pdf
SOCIAL EVENT
Port Elizabeth City and Township Tour with Traditional African Dinner
For more tour information, visit:
http://www.pdesa.co.za/downloads/social-CSC-2010.pdf
FULL DETAILS
Full Conference details, including the programme and registration form, can be downloaded from: www.pdesa.co.za
Should you have any queries or require us to email or fax you the conference information sheets, please contact:
Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
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Don’t miss our 2010 conferences:
Fourth Annual
KNOWLEDGE, ARCHIVES & RECORDS MANAGEMENT CONFERENCE (KARM 2010)
Protea Hotel Marine, Port Elizabeth
19-20 May 2010
Theme: A Decade of 21st Century Knowledge, Archives and Records Management
Second Annual
Management Empowerment & Excellence Conference (mEE 2010)
Cape Town
October 2010
Theme: The Intelligent Manager: 2010 and beyond
For more conference information visit: http://www.pdesa.co.za/pde-events.htm
Should you have any queries or require us to email or fax you the conference information sheets, please contact:
Orion: E-mail: or...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832