Communication Excellence Workshop - Pretoria 14 Mar & Cape Town 14 Mar 2013

[Esther Josias-Manuel]

Apologies for cross-postings!

 

COMMUNICATION EXCELLENCE WORKSHOP PRETORIA 14 MAR 2013 CAPE TOWN 14 MAR 2013
WORKSHOP REGISTRATION FEES Polokwane, Durban and Cape Town R1 370 pp           Pretoria and Johannesburg  R1 540 pp
Courses and workshops can be offered in-house, other provinces or at a group rate. No VAT is charged.  Registration forms and payments must be received 14 days prior to training, unless otherwise stated.  No walk-in registrations are accepted.  Please advise us if your registration is late.  A 10% surcharge applies to late registrations & payments.
CONTENTS		AIM
Listening Tonality Positive Speech Forming a commonality Personality Types - Understanding People Body Language Analysis Setting boundaries / Assertiveness Understanding and working with criticism Understanding your own prejudices De Bono 6 hat thinking technique Communicating with your superiors Cellular/Holistic vision Authority Levels		To supply the delegates with knowledge to conduct advanced business conversations and ensure high standards of communication within an organisation.
		OUTCOME
		Learners will be able to discern the needs of their clients and colleagues and adapt their own approach to the situation, resulting in more favourable resolutions to any given negotiation.
		WHO SHOULD ATTEND?
		If you are employed, run your own business, supervise or manage people, this is for you!  We all need to learn to communicate clearly to ensure positive interaction, thus facilitating goal achievement.
UPCOMING TRAINING WORKSHOPS CAPE TOWN, DURBAN, JOHANNESBURG. PRETORIA & POLOKWANE
POLOKWANE			CAPE TOWN
General Workshops: R1 370 pp per workshop Develop Your Management Potential I – 12 Mar Develop Your Management Potential II – 13 Mar     _____________________________________________ Courses: Assessor Training Course – 18, 19 & 20 Mar R4 275 per person payable by 28 Feb 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 28 Feb. First Instalment of R1 400 on 15 Mar. Last Instalment of R1 400 on 15 Apr. Fee includes: Training, Assessment, Moderation + Certification   Moderator Training Course – 24, 25, 26 Apr R4 275 per person payable by 31 Mar 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 5 Apr. First Instalment of R1 400 on 24 Apr. Last Instalment of R1 400 on 15 May. Fee includes: Training, Assessment, Moderation + Certification   Facilitator Course – 4, 11 & 18 May R4 275 per person payable by 15 Apr 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 15 Apr. First Instalment of R1 400 on 3 May Last Instalment of R1 400 on 17 May Fee includes: Training, Assessment, Moderation + Certification   Risk Management Training Course – 16 Aug R3 750 per person.  Registration closes 30 Jul 2013. Fee includes Training + Attendance Certificate. Register 4 people & get 5% discount. Register 5 or more people & get 10% discount. _____________________________________________ Librarian Seminar: R100 pp (no catering provided).  Registration closes 1 Mar. Customer Service Excellence for Librarians – 15 Mar   Librarian Workshops: R950 pp per workshop.  Report Writing for Librarians – 23 May Moving into Management for Librarians – 24 May			General Workshops: R1 370 pp per workshop Conflict Management – 4-5 Mar (R2 625 pp) Stock Loss Prevention – 11 Mar Diversity – 12 Mar Communication Excellence – 14 Mar ______________________________________________ Courses: Risk Management Training Course – 28 Mar R3 750 per person.  Registration closes 15 Mar 2013. Fee includes Training + Attendance Certificate. Register 4 people & get 5% discount. Register 5 or more people & get 10% discount.   Assessor Training Course – 6, 13 & 20 Apr R4 275 per person per course payable by 20 Mar 2013. Alternatively Fees can be paid in instalments: Deposit R1 875 by 20 Mar. First Instalment of R1 400 on 6 Apr. Last Instalment of R1 400 on 6 May Fee includes: Training, Assessment, Moderation + Certification ______________________________________________ Librarian Seminar: R100 pp (no catering provided).  Registration closes 5 April. Customer Service Excellence for Librarians – 19 Apr   Librarian Workshops: R1 150 pp per workshop.  Registration closes 2 April. Minute Taking for Librarians – 16 Apr Report Writing for Librarians – 17 Apr Moving into Management for Librarians - 18 Apr
			PRETORIA
			General Workshops: Communication Excellence – 14 Mar (1 540 pp) Presentation Skills – 25-26 Mar (R2 850 pp)   Librarian Seminars: R200 pp (Brunch will be provided). Registration closes 14 Mar Customer Service Excellence for Librarians – 28 Mar   Librarian Workshops: R1 150 pp per workshop.  Minute Taking for Librarians – 28 Feb Report Writing for Librarians – 1 Mar Moving into Management for Librarians – 27 Mar ______________________________________________ Courses: Risk Management Training Course – 7 Jun R3 750 per person.  Registration closes 24 May 2013. Fee includes Training + Attendance Certificate. Register 4 people & get 5% discount. Register 5 or more people & get 10% discount. _____________________________________________   Conferences: Conference for Limpopo & Environs Office Professionals – 11-13 Sep
JOHANNESBURG			DURBAN
General Workshops: R1 540 pp per workshop Stock Loss Prevention – 5 Mar Customer Care – 6 Mar Telesales – 7 Mar Office Management – 13-14 Mar (R2 850 pp) Frontline Reception – 18 Mar Develop Your Management Potential I – 20 Mar			General Workshops: R1 370 pp per workshop Sales Negotiations – 6 Mar Telesales – 12 Mar Frontline Reception – 14 Mar Leadership – 29-31 Mar (R10 260 pp) Emotional Intelligence – 8 Apr Business Writing – 10 Apr
ENQUIRIES Should you have any queries or require us to email or fax you the course information or a registration form, please contact: Esther:  E-mail: est...@pdesa.co.za  Cell: 076 508 9526  Fax: 086 617 2017
CONTACT INFORMATION Mon - Fri: 09h30-11h00 & 11h30-14h00 Sat, Sun, Last Fri of the month, Public Holidays & during events: Closed
POLOKWANE	CAPE TOWN
Cell: 076 508 9526  Fax: 086 617 2017  Email: est...@pdesa.co.za Postal address: P O Box 15104, Flora Park, 0699  Physical address: Port 74 Plot 39 Baskoppies, Dalmada	Cell: 084 2500 257 Fax: 086 617 7832 Email: in...@pdesa.co.za Postal and physical address: 10 Salmon Street, Silver Oaks, Kuilsriver, 7580
Poussière d’étoiles - Bringing skills closer to you! Web: www.pdesa.co.za         Google: http://groups.google.com/group/pdesa         Facebook: www.facebook.com/pdesa.co.za Librarians: https://groups.google.com/group/lisetsa

 

 

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