Introduction to Knowledge Management - Pretoria 16 Mar 2016

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Esther Josias-Manuel

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Feb 10, 2016, 9:10:20 AM2/10/16

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Registration closes 2 Mar 2016. Please contact us if your registration will be late.

Pre-registration is compulsory. No walk-in registrations will be allowed.

INTRODUCTION TO KNOWLEDGE MANAGEMENT WORKSHOP

Pretoria 16 Mar 2016

WHO SHOULD ATTEND?

Knowledge management staff, information professionals, non-KM managers who has KM as a sub-department and anyone who wants to learn about knowledge management.

WHAT WILL WE COVER?

INTRODUCTION TO KNOWLEDGE MANAGEMENT

· Defining Knowledge

· Defining Knowledge Management – Tacit versus Explicit

· Benefits of Knowledge Management

KNOWLEDGE MANAGEMENT THEORY AND MODELS

· Nonaka

· Boisot

· WIIG

· Becerra et al

TECHNIQUES FOR KNOWLEDGE MANAGEMENT APPLICATION

· Knowledge sharing

· Knowledge transfer

· Communities of Practice (COPs)

· Knowledge dissemination techniques

· Knowledge repositories

HIGH-LEVEL KNOWLEDGE MANAGEMENT STRATEGY

· Frameworks – policies and procedures

· Culture

· Leadership

· Technologies

Outcome

The learners will be provided with the knowledge to understand and carry out the knowledge management function in an organisation.

UPCOMING TRAINING FOR INFORMATION PROFESSIONALS:

PRETORIA

1-2 March 2016 – Presentation Skills for Information Professionals – R 3 500

3 March 2016 – Communication Excellence for Information Professionals - R1 800

4 March 2016 – Moving into Management for Information Professionals- R1 800

9 March 2016 – Customer Care for Information Professionals - R1 800

10 March 2016 – Emotional Intelligence for Information Professionals - R1 800

11 March 2016 – Conflict Management for Information Professionals - R1 800

15 March 2016 – Report Writing for Information Professionals - R1 800

16 March 2016 – Introduction to Knowledge Management – R3 975 (with discounts for multiple bookings)

16 March 2016 – Minute Taking for Information Professionals - R1 800

17 March 2016 – Promotion of Access to Information Act (PAIA) Workshop – R4 975

17 March 2016 – Basic Business Writing for Information Professionals - R1 800

18 March 2016 – Basic Editing for Information Professionals - R1 800

18 March 2016 – Protection of Personal Information Act (PoPI) Workshop – R4 975

CAPE TOWN

3 March 2016 – Communication Excellence for Information Professionals - R1 800

4 March 2016 – Moving into Management for Information Professionals- R1 800

10 March 2016 – Report Writing for Information Professionals - R1 800

11 March 2016 – Minute Taking for Information Professionals - R1 800

30 March 2016 – Basic Business Writing for Information Professionals - R1 800

ENQUIRIES:

Should you have any queries or require us to email or fax you the workshop outline or a registration form, please contact:

Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017

Tues – Fri: 09h30-14h00

Mon, Sat, Sun, Last Fri of the month, Public Holidays and during events: Closed