Bolivia Lodge - Polokwane - 13-14 July 2011 - R2 280 pp
Oaklands Inn - Johannesburg - 15-16 Aug 2011 - R2 736 pp
iNkosi Lodge - Cape Town - 30-31 Aug 2011 - R2 280 pp
St Anne’s Guest House - Durban - 21-22 Sep 2011 - R2 280 pp
AIM
To enable the learner to prepare for, take and distribute full and professional minutes.
CONTENT
1. UNDERSTANDING THE ROLE OF MEETINGS
- What a should meeting consist of and what it should achieve
- Special types of meetings and the role of the secretary in the meeting
- Familiarising yourself with the language of meetings
2. ORGANISING AN EFFECTIVE AND PRODUCTIVE MEETING
- Sending out the Notice of a Meeting
- Suggestions for more productive meetings
- Checklist of arrangements that need to be made
- What you should take with you and where you should sit
3. PREPARING A WORKING AGENDA
- The objective of an agenda
- Standard sections that need to be included
- Headings and attachments that get people to think and prepare for the topic
- Clearing the agenda prior to sending it out
- Utilising agenda formats available in MS Word
4. THE PROCEDURE DURING A MEETING
- Check attendance, read previous minutes, motions, discussions and agenda points
- Call in guests or specialists, brainstorming and idea generation, voting and decision-making, summarising and setting future dates
5. IDENTIFYING THE TYPE OF MINUTES YOU ARE EXPECTED TO TAKE
- Verbatim Minutes - word-for-word
- Resolution Minutes - formal type meetings
- Narrative Minutes - telling the story of the meeting
- Action Minutes - for working groups, etc.
6. MEETING TERMINOLOGY
7. HOW TO RECORD VOTES
8. BONUS EXTRA: REPORTED SPEECH/PAST TENSE FORMS
OUTCOME
The learner has been provided with the necessary knowledge to prepare for, take and distribute full and professional minutes.
ACCREDITATION
This is not an accredited training workshop, but organisations can claim back from the Services Seta for attendance.
QUERIES AND REGISTRATION FORM REQUESTS
Please contact Pearl: E-mail: pe...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
Alternatively, download the form from our website: http://www.pdesa.co.za/pde-events.htm
WORKSHOP FEE 2011
Includes course material, light refreshments and an e-certificate of attendance. No VAT charged.
WORKSHOP TIMESThis is a two-day workshop:
08h30-10h30 Workshop
10h30-11h00 Tea/Coffee
11h00-13h00 Workshop
13h00-14h00 Lunch
14h00-16h30 Workshop
DO NOT MISS OUR UPCOMING TRAINING
Courses and workshops can be offered in-house, in other provinces or at a group rate. No VAT is charged. All registration forms and payments must be received 14 days prior to the workshop. No walk-in registrations will be accepted. Please communicate with us if your registration is late. A 10% surcharge applies to late registrations and payments. Learners will receive e-certificates of attendance. In cases where assessment is conducted successfully, a statement of results will also be issued.
Conference for Limpopo & Environs Office Professionals - 7 September 2011 - Polokwane - Come join us on Secretaries Day!
Management Empowerment and Excellence Conference - 26-28 September 2011 - Cape Town
R5 475 pp until 12 Jul / R6 475 pp until 12 Aug / R7 475 until 9 Sep.
Coastal Secretaries Conference - 28-30 September 2011 Cape Town
R4 975 pp until 12 Jul / R5 975 pp until 12 Aug / R6 975 until 9 Sep.
PRETORIA
The Nuts and Bolts of Records Management Short Course - 21-22 Oct 2011 - R6 475 pp
DURBAN
Stress and Time Management - 16 Aug 2011 - R1 254 pp
Assertiveness - 24 Aug 2011 - R1 254 pp
Frontline Reception – 1 Sep 2011 - R1 254 pp
Minute Taking 21-22 Sep 2011 - R2 280 pp
Advanced Reception – 26 Oct 2011 - R1 254 pp
POLOKWANE
Minute Taking - 13-14 Jul 2011 - R2 280 pp
Customer Care - 20 Jul 2011 - R1 254 pp
Stress and Time Management - 27 Jul 2011 - R1 254 pp
Event Management - 2-3 Aug 2011 - Late R2 280 pp
Assertiveness - 17 Aug 2011 - R1 254 pp
Frontline Reception - 24 Aug 2011 - R1 254 pp
Advanced Reception - 8 Sep 2011 - R1 254 pp
Facilitator Training - 26-28 Oct 2011 - R4 250 pp
Assessor Training - 2-4 Nov 2011 - R4 250 pp
Moderator Training - 7-9 Dec 2011 - R4 250 pp
JOHANNESBURG
Minute Taking - 15-16 Aug 2011 - R2 736 pp
Assertiveness – 14 Sep 2011 - R1 482 pp
Frontline Reception – 12 Oct 2011 - R1 482 pp
Advanced Reception - 13 Oct 2011 - R1 482 pp
Stress and Time Management – 26 Oct 2011 - R1 482 pp
CAPE TOWN
Stress and Time Management – 18 Aug 2011 - R1 254 pp
Frontline Reception – 25 Aug 2011 - R1 254 pp
Minute Taking 30-31 Aug 2011 - R2 280 pp
Customer Care – 7 Sep 2011 - R1 254 pp
Assertiveness – 14 Sep 2011 - R1 254 pp
Advanced Reception – 21 Sep 2011 - R1 254 pp
Management Essentials - 26 Sep 2011 - R1 254 pp
(Register for the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town and get a R250 discount on this pre-conference workshop)
Introduction to Project Management - 26 Sep 2011 – R3 775 pp
(Register for the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town and get a R400 discount on this pre-conference workshop)
Management Excellence - 28 Sep 2011 - R5 475 pp until 12 Jul / R6 475 pp until 12 Aug / R7 475 until 9 Sep.
(This workshop is part of the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town. The fee includes full conference attendance.)
Advanced Project Management - 28 Sep 2011 - R5 475 pp until 12 Jul / R6 475 pp until 12 Aug / R7 475 until 9 Sep.
(This workshop is part of the Management Empowerment and Excellence Conference - 27-28 Sep - Cape Town. The fee includes full conference attendance.)
Women @ Work – 30 Sep 2011 - R4 975 pp until 12 Jul / R5 975 pp until 12 Aug / R6 975 until 9 Sep.
(This workshop is part of the Coastal Secretaries Conference – 28-30 Sep - Cape Town. The fee includes full conference attendance.)
FULL DETAILS
Should you have any queries or require us to email or fax you the course information or a registration form, please contact: Pearl: E-mail: pe...@pdesa.co.za Tel: 021 906 6041 Fax: 086 617 7832
_______________________________________________________________________________________________
Poussiere detoiles – Bringing training closer to you!
Tel. Cape Town 021 906 6041 Polokwane 015 263 6946
Fax. 086 617 2017 Email. in...@pdesa.co.za