Introduction to Knowledge Management - Pretoria 25 Nov 2015

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Esther Josias-Manuel

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Oct 21, 2015, 9:50:16 AM10/21/15

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Pre-registration is compulsory. No walk-in registrations will be allowed.

Registration closes 11 Nov 2015. Please contact us if your registration will be late.

INTRODUCTION TO KNOWLEDGE MANAGEMENT WORKSHOP

Pretoria 25 Nov 2015

WHO SHOULD ATTEND?

Knowledge management staff, information professionals, non-KM managers who has KM as a sub-department and anyone who wants to learn about knowledge management.

WHAT WILL WE COVER?

INTRODUCTION TO KNOWLEDGE MANAGEMENT

· Defining Knowledge

· Defining Knowledge Management – Tacit versus Explicit

· Benefits of Knowledge Management

KNOWLEDGE MANAGEMENT THEORY AND MODELS

· Nonaka

· Boisot

· WIIG

· Becerra et al

TECHNIQUES FOR KNOWLEDGE MANAGEMENT APPLICATION

· Knowledge sharing

· Knowledge transfer

· Communities of Practice (COPs)

· Knowledge dissemination techniques

· Knowledge repositories

HIGH-LEVEL KNOWLEDGE MANAGEMENT STRATEGY

· Frameworks – policies and procedures

· Culture

· Leadership

· Technologies

Outcome

The learners will be provided with the knowledge to understand and carry out the knowledge management function in an organisation.

UPCOMING TRAINING:

Polokwane:

4 Nov - Telephone Etiquette – R1 650

10 Nov - Basic Business Writing for Information Professionals – R1 650

12-13 Nov - Presentation Skills – R3 300

24 Nov - Customer Care for Information Professionals – R1 650

26-27 Nov - Introduction to Registry and Records Management – R3 300

Pretoria:

28 Oct - Basic Business Writing for Information Professionals – R1 650

29 Oct - Intermediate Business Writing for Information Professionals – R1 650

30 Oct - Customer Care for Information Professionals – R1 650

6 Nov - Protection of Personal Information Act (PoPI) Workshop – R4 975 (with discounts for multiple bookings)

19-20 Nov - Introduction to Registry and Records Management – R3 300

25 Nov - Introduction to Knowledge Management – R3 975 (with discounts for multiple bookings)

27 Nov - Enterprise Risk Management Workshop – R4 975 (with discounts for four or more learners)

ENQUIRIES:

Should you have any queries or require us to email or fax you the workshop outline or a registration form, please contact:

Esther: E-mail: est...@pdesa.co.za Cell: 076 508 9526 Fax: 086 617 2017

Tues – Fri: 09h30-14h00

Mon, Sat, Sun, Last Fri of the month, Public Holidays and during events: Closed