urgent opening Business System Analyst

[Sagar Arora]

Please feel free to contact me on phone 6144959222 ext 655 and email sag...@usgrpinc.com

 

Title: Senior Business Analyst with Salesforce Exp.

 

Location:  Boston MA

Start: ASAP

Duration: 12 months

Interview: Phone & In Person

 

 

Job Duties and Responsibilities:

- Working with clients to understand their functional and technical requirements to engineer solutions.

-Work with Project Managers and other key stakeholders to develop and document requirements in clear, accurate, and meaningful, manner.

- Implementation of CRM projects and/or business applications based on Salesforce technologies.

- Perform analysis and research in support of requirements definition.

- Prepare documentation using tools such as Lucidchart, Word and Excel.

-Perform document groom and size User Stories in Agile Management platforms such as JIRA or Rally.

- Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides.

- Aid in identifying and implementing process improvements.

- Perform various testing and QA functions as necessary.

- Assist or lead users acceptance testing, change management, and user training.

- Play key part in system deployment.

- Design data migration plan and prepare data mapping.

- Travel to client sites as necessary.

 

Qualifications:

- Minimum 7 years as a Business System Analyst.

- Minimum 7 years creating User Stories, Use Cases, Data Models, ERDs, and other relevant artifacts.

- Minimum 3 years experience in Salesforce both configuring sales, service, community clouds and custom Salesforce apps.

- Certifications preferred.

- Experience in solution design, database modeling, and working hand to hand with technical architect.

- Excellent analytical skills, as well as accuracy and attention to details.

- Ability to work in a fast pace environment and to work on multiple projects at a time.

- Ability to adapt to ever changing environments and situations.

- Excellent interpersonal, listening, oral and written communication skills.

- Ability to interact and communicate with individuals from all backgrounds and business levels.

- Advanced skills in MS Office with a particularly strong skill set in MS Excel.

- Experience with data querying and data mapping work

- Experience with Salesforce based 311 solutions is a big plus.