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Aug 2, 2024, 6:16:03 AM8/2/24

to kainewsterngest

I've been testing out channel apps. I DO get all the NBC live streaming and, of course, Pluto, Tubi, my Hulu, Netflix and Paramount+. I do not get anything else I've tried. I go to log in, do the whole code process and get the channel is not part of my package or not authorized. Why would all the NBC channels work live but nothing else?

Yes! Mine too! And some won't even let me try after that. Oh! I just asked my sister. She uses uverse and gets the same thing. It's not part of her package when it is. I'm tired of uverse and Roku bouncing me back and forth between them. Both say it's the other.

We understand that you are having an issue with the U-verse channel.
In order to resolve this, it's best to reach out directly to the Channel provider's support to get the channel going on your Roku, as they can resolve the error you are having with the channel login. Please note that Roku doesn't manage channel logins or authentication, and many channels on Roku are developed and maintained by the channel provider.

Please be advised that the U-verse channel is no longer available on Roku. You'll want to contact the channel's support directly to inquire further about that channel's features and functionality. Many channels on Roku are developed and maintained by the channel providers themselves.

Roku, the issue with with apps for channels like the CNN app. If I sign out of the CNN app, I can get a 10 minute of CNN preview. However, when I sign into the roku CNN app with my Uverse login, it no longer works. It has worked for several years in the past, but it has not worked yesterday and today. Also, when I go to cnn.com/activate, enter the code, and login via my Uverse account, it says my login is successful. So, I'm able to log into CNN with my Uverse account, but the Roku CNN app will not work if I'm signed in with my Uverse account. Roku, please do not reply saying there is no Uverse channel. We all understand this and it is not actually the issue we are having. We having issues with the apps like CNN (using a U-verse account login, which has always been available).

THANK YOU!!! Yep. I have been told by Roku that it's a uverse issue. I've been having trouble getting a human being at ATT. Mine started yesterday, too, the 19th. My sister lost her live streaming, too. Also, I discovered I can watch shows on demand on an app (like I just watched the current OutDaughtered on TLC but no live streaming. I DO get all the NBC networks live. We all need to bombard ATT. This has to get resolved. I like streaming and using my Roku TV.

I have tried getting in touch with ATT. I can't get a human. I can't get into the forums and the chat is robot. If this is a U-verse issue, then how am I suppose to get them directly? Have any of you contacted them?

@tmn1 if you don't mind sharing how to find the App stream link I would be happy to creating a running list for people. All of the ones I have complied have been from trial and error or scouring the forum.

not sure what you mean App Stream link.. but below are the ones from Hulu that work perfectly for guide data population... I just wish it would open each app (HBO, Showtime, Cinemax,) etc.. I feel im so close, I keep this because it tells me what's on on the guide if I do want to switch watching either to app or back to Uverse box....

here is the hulu items that produce accurate guide.. is this what you meant? To be clear, I do pay for all the access, and have it on uverse box. or each app as I desire to sign in .. but CHANNELS by far the best for ease of use, onscreen guide, use on the road, devices (apple). (really wish autotune feature... like a timer.. just a hint lads)... so I'm not trying to rip off anyone.. just really like channels and find it the. best guide display...