Lenovo T470 Bluetooth Missing

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Casio Bauman

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Aug 3, 2024, 4:32:47 PM8/3/24

to kaapewharneck

It appears that I'm missing a kernel driver. Sounds easy enough: except I cannot find any information on where to find this driver or even identify which one it is. I've searched online for the specification and all I find is "integrated bluetooth" or something to that effect. The most specific I've found so far is "Intel Unknown" from an Ubuntu page. I have been unable to use this information to find any kind of Linux bluetooth driver, whether from Intel or anywhere else.

Hello, so long story short I've had this laptop a few years and about a year ago it started to get so slow it was practically useless and I went out and bought another laptop. I recently decided to try to fix this one because I wanted files off of it so I did a windows reset that saved my files. When windows was finished reinstalling the computer worked amazingly except I had no way to connect to my wifi anymore. I kept getting a "missing network driver" message. I went to HP website and entered the social and found the correct drivers to a USB and (I think) correctly installed them. Then I connected my phone to use as a tether and went to HP's website, had it detected, downloaded those drivers, the rest of the updates from the past year and still absolutely nothing. And since the tethered updates it now won't recognize my phone as a network service at all, not even bluetooth. So to recap I've tried:

All show nothing. When I go into the device manage I don't even see an adapter in the network tools. I have tried like 18 hours total to fix this and I'm at a complete loss. I don't want to just toss it because otherwise it's a great working computer. This all happened after the first time I did a data safe windows reset. Please anyone have any ideas at all?

Hi so I tried installing the drivers one more time and no luck, show hidden devices on device manager did not show any new devices. Attached are the screen shots I got from your help. I blacked out anything that was an address or name.Thanks for your time and help!