Gmail logins being redirected?
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Robert Morley
Jan 25, 2012, 4:00:49 PM1/25/12
to k12ap...@googlegroups.com
Anybody having problems with their google apps gmail logins being redirected to a normal gmail login screen? We have our gmail login page set to mail.bisd303.org and when someone logs in, it just redirects them to a regular gmail screen where they have to enter their full email address. I have tested this problem both within and outside our network. Even the mail.google.com/a/bisd303.org link causes the same issue.
Robert Morley
Network Supervisor
Bainbridge Island School District
(206)780-1883
Robert Morley
Network Supervisor
Bainbridge Island School District
(206)780-1883
Bradley Chambers
Jan 25, 2012, 4:04:06 PM1/25/12
to Robert Morley, k12ap...@googlegroups.com
I had this issue when using Fluid to create a single site browser for folks. Switching away from it fixed the issue
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Robert Morley
Jan 25, 2012, 4:09:14 PM1/25/12
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It happens when you supply a username and password and hit enter, it then redirects you immediately to a gmail login page. Not sure what you mean when you used Fluid, but I do not think that has any relation to our issues.
On Wed, Jan 25, 2012 at 1:03 PM, Brown, Mark <mbr...@nssd112.org> wrote:
I tried both of your links and they direct to the district login.
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Mark Brown
Manager, Media and Information Systems
North Shore School District 112
1936 Green Bay Road
Highland Park, IL 60035
Matt Pauls
Jan 25, 2012, 4:09:35 PM1/25/12
to Robert Morley, k12ap...@googlegroups.com
Just noticed this problem when I came back from lunch and tried to login to my email...when I tried it in an 'incognito' browser window it worked fine. Weird...
Matt Pauls
Computer Technician
Atascadero Unified School District
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Matt Pauls
Jan 25, 2012, 4:17:52 PM1/25/12
to k12ap...@googlegroups.com
Whoops, should've clarified that a little better...
-Trying to visit our custom page (mail.atasusd.org, or mail.google.com/a/atasusd.org) redirects to a regular Gmail login
-Visiting the same page in an 'incognito' browser goes to the correct page, but same issue--when I tried to login it just redirected me to the regular login page, and I had to login again to get in.
Robert Morley
Jan 25, 2012, 4:22:01 PM1/25/12
to k12ap...@googlegroups.com
May I suggest that everyone that is having the problem contact google support so we can get a critical mass going? My tech support guy said he was unable to reproduce the problem from his end, but clearly we have an issue that is beyond our own networks. Thanks!
Bradley Chambers
Jan 25, 2012, 4:24:17 PM1/25/12
to Matt Pauls, k12ap...@googlegroups.com
Strange, not have that issue here….
That's a super annoying issue for users, though.
- BC
___________________________
Bradley Chambers
Director of Information Technology
Brainerd Baptist School
Curts, Eric
Jan 25, 2012, 4:25:28 PM1/25/12
to Matt Pauls, k12ap...@googlegroups.com
When I follow the links you provided it takes me to your GAFE login page, not the generic Gmail login. See screen capture below:
* Eric Curts
* Technology Director, North Canton City Schools
* 525 - 7th St NE, North Canton, OH 44720
* te...@northcantonschools.org
* (330) 497-5600 x377, FAX (330) 497-5618
* 
Google+ Profile - Click here
* 
Follow me on Twitter - http://twitter.com/ericcurts
* 
Find me on Facebook - http://www.facebook.com/ericcurts
* http://www.northcantonschools.org
* http://www.ohiotreasurechest.org
Robert Morley
Jan 25, 2012, 4:28:36 PM1/25/12
to k12ap...@googlegroups.com
The issue only occurs when you enter a username and password and select the sign-in button. We get the gmail portal screen just fine, but we are unable to log in correctly.
Robert Morley
Jan 25, 2012, 4:47:26 PM1/25/12
to k12ap...@googlegroups.com
Just got a response from my support tech (at Google) and he mentioned that they are aware of the issue and that it is affecting multiple customers and are working to resolve it! Yay!
Robert Morley
Jan 25, 2012, 4:58:04 PM1/25/12
to k12ap...@googlegroups.com
It's working correctly for me now! Yay Google!
On Wed, Jan 25, 2012 at 1:51 PM, Sean Eisner <sei...@kcusd.org> wrote:
Thanks for the information. At least they are aware of it and working on it. I have to say that, for the most part and compared to other companies, Google has been very efficient at handling issues like this....hope I do not speak too soon.
Sean
mark picketts
Jan 25, 2012, 5:08:04 PM1/25/12
to Robert Morley, k12ap...@googlegroups.com
same issue here in Mexico, many are not successfully logging in from the main site (read: including @....)
looks to be working now though, so thanks group and google.
marco
“Travel is fatal to prejudice, bigotry and narrow-mindedness.”
- Mark Twain
http://karliandmark.blogspot.com
- Mark Twain
http://karliandmark.blogspot.com
Matt Pauls
Jan 25, 2012, 5:09:36 PM1/25/12
to k12ap...@googlegroups.com
Woohoo! Working for me now too...nice to have that taken care of, regardless of how little an annoyance it was...
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