User name not displaying correctly

[Dana Fellows]

I have a user that somehow got his display name changed in Gmail to just his initials. I logged into the dashboard and can't find anywhere that it is changed. Something tells me it is tied to Google+ but I'm not sure. Any ideas?

Thanks,

 

Dana Fellows
Director of Technology / Computer Technology Instructor
Whiteside Area Career Center
1608 Fifth Avenue
Sterling, IL 61081
Email, dfel...@wacc.cc
Website, www.wacc.cc
Phone: 815-626-5810 ext. 206
Available via phone between 2:30 and 3:30 PM Central Time
 
MCP, MCSA, MCSE, A+, Network+, CIW  
AAS - Network Administration
BA - Information Management
MS - Instructional Technology

MA - Education Leadership

[Ann DeBolt]

Yes, Dana. We had the same thing happen. A student set up his Google+ account using the name Captain Dan something or other and we could not find him in the directory.

Ann DeBolt

Instructional Technology Specialist

Brenham ISD

Brenham, Texas

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[Mike Pullen]

Our experience is the same as Anns: a user's name set in Google+ trumps anything we can set in the Dashboard. The only way we can find for the name to be changed is for the user to change their own G+ displayed-name (which they do by going to their G+ Profile page then hovering over their name and clicking when "Click to edit your name" shows up).

Mike