Fixed the last Google Migration Error - Now some users are getting a folder not found error Inbox

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Randy Damewood

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Jun 26, 2012, 10:53:14 AM6/26/12
to Google Apps K12 Technical Forum, HECC...@hecc.k12.in.us
Hello all.

My last Google Migration App error was my fault - got the key and the secret backwards.

So I ran my first estimate and for the most part most users are going well. We are migrating from Groupwise

Mine was one that didn't. Below is the log - the error is Error: select error - folder does not exist (Error code: 17).

When I look at a successful user I see

Success: Estimated folder INBOX. Total messages=2100 at the end of that users list, so I assume that Google Apps Migration tool cannot find a folder called Inbox.

I went to that users Groupwise and did not see any real difference between mine and hers except it was much smaller.


What is under my Calendar Folder is which is the last one to show:
Contacts
Documents
Checklist
Workin Progress
JunkMail
Trash

Do you have any idea what folder it is trying to find or what i need to do to correct this issue in my mailbox

Thanks so much

Info:Start local time is: 2012:06:26 09:17:35Looking at my list, by

Info:Estimating the items to be migrated.
Start: Now estimating store=damewoodr
Start: Estimating emails for store=damewoodr
Success: Estimated folder Sent Items. Total messages=20000
Success: Estimated folder Action Items. Total messages=39
Success: Estimated folder Action Items/GA Conference. Total messages=9
Success: Estimated folder Action Items/NU Phones. Total messages=23
Success: Estimated folder Action Items/Tech Rediness Tool. Total messages=22
Success: Estimated folder Action Items/Google Apps for Education. Total messages=186
Success: Estimated folder Action Items/Nutrikids. Total messages=41
Success: Estimated folder Action Items/VLANing. Total messages=8
Success: Estimated folder Action Items/ATA. Total messages=50
Success: Estimated folder Action Items/Channel ONe. Total messages=3
Success: Estimated folder Action Items/East Coffee Phones. Total messages=37
Success: Estimated folder Action Items/Video Survellance System. Total messages=20
Success: Estimated folder Action Items/Erate IC RFP responses. Total messages=52
Success: Estimated folder Action Items/BYOD. Total messages=48
Success: Estimated folder Action Items/CK-12. Total messages=15
Success: Estimated folder Action Items/Cafe Monitors. Total messages=13
Success: Estimated folder Action Items/Facebook. Total messages=24
Success: Estimated folder Action Items/Wireless Stuff. Total messages=120
Success: Estimated folder Action Items/Greeneville. Total messages=216
Success: Estimated folder Action Items/Cell Phone Stuff. Total messages=8
Success: Estimated folder Action Items/Pinnical. Total messages=4
Success: Estimated folder Action Items/Phone Responses. Total messages=19
Success: Estimated folder Action Items/Floor Plans. Total messages=3
Success: Estimated folder Action Items/DVD Resources. Total messages=10
Success: Estimated folder Action Items/Web Hosting Responses. Total messages=17
Success: Estimated folder Action Items/Web Hosting Responses/Copy of My Responses. Total messages=5
Success: Estimated folder Action Items/Purchase- Research. Total messages=2
Success: Estimated folder Action Items/Gateway Testing. Total messages=3
Success: Estimated folder Action Items/Gateway Testing/School Checkin. Total messages=11
Success: Estimated folder Action Items/Prek numbers. Total messages=5
Success: Estimated folder Action Items/Quotes. Total messages=5
Success: Estimated folder Action Items/Building Stuff. Total messages=113
Success: Estimated folder Action Items/Building Stuff/Sound System. Total messages=17
Success: Estimated folder Action Items/Building Stuff/Security Cameras. Total messages=2
Success: Estimated folder Waiting For Reply. Total messages=1
Success: Estimated folder Notes. Total messages=2
Success: Estimated folder Old Mail/Inbox. Total messages=488
Success: Estimated folder Old Mail/Inbox/ASAP Software. Total messages=18
Success: Estimated folder Old Mail/Inbox/Extended Contracts. Total messages=20
Success: Estimated folder Old Mail/Inbox/Jeremy. Total messages=34
Success: Estimated folder Old Mail/Inbox/Microsoft. Total messages=1
Success: Estimated folder Old Mail/Inbox/Novell. Total messages=8
Success: Estimated folder Old Mail/Inbox/Software Com-In Use. Total messages=1
Success: Estimated folder Old Mail/Inbox/Software Vendors. Total messages=3
Success: Estimated folder Old Mail/Inbox/TCSPPList. Total messages=62
Success: Estimated folder Old Mail/Inbox/Tech ListServe. Total messages=51
Success: Estimated folder Old Mail/Inbox/Tech Team. Total messages=16
Success: Estimated folder Old Mail/Inbox/Technical Support Emails. Total messages=3
Success: Estimated folder Old Mail/Inbox/Trillion. Total messages=29
Success: Estimated folder Old Mail/Inbox/USAC. Total messages=6
Success: Estimated folder Old Mail/Junk E-mail. Total messages=13
Success: Estimated folder Old Mail/Notes. Total messages=2
Success: Estimated folder Old Mail/Sent Items. Total messages=868
Success: Estimated folder Calendar. Total messages=713
Error: select error - folder does not exist (Error code: 17).
Failure: While estimating the item count for user=damewoodr Error: 80042011
Failure: While estimating email for store=damewoodr
Failure: While estimating the item count for user=damewoodr Error: 80042011
Info:End local time is: 2012:06:26 09:19:40


Randy Damewood
Technology Director
Coffee County Schools
Direct Number- 931-222-1055
Central Office - 931-723-5150
Fax - 931-723-5195
Cell - 931-273-9299

Michael Davis

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Jun 26, 2012, 11:05:09 AM6/26/12
to Randy Damewood, Google Apps K12 Technical Forum, HECC...@hecc.k12.in.us
Randy,


0x80042011This error means that an IMAP folder couldn't be selected in order to migrate its messages. Generally these errors are seen whenever the folder is hidden, shared, has restricted access, or when the contents of the folder are corrupted. 


Hope this helps,

Mike


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Leakey Independent School District



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Randy Damewood

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Jun 26, 2012, 11:56:33 AM6/26/12
to Google Apps K12 Technical Forum, HECC...@hecc.k12.in.us
I have created an Inbox folder in Groupwise and put just a few things in it nothing changed. When I put it under Mailbox folder I run it I get the following: (At least it changed something)

It is much shorter, says it reads the Inbox with 3923 messages - Although that folder does not. It is like that the GAMT does not see my Mailbox folder as the Inbox. Some people it does, - wonder what the deal is Anybody got a clue?

Info:Start local time is: 2012:06:26 10:50:43
Info:Estimating the items to be migrated.
Start: Now estimating store=damewoodr
Start: Estimating emails for store=damewoodr
Success: Estimated folder Sent Items. Total messages=20000
Success: Estimated folder INBOX. Total messages=3923
Error: select error - folder does not exist (Error code: 17).
Failure: While estimating the item count for user=damewoodr Error: 80042011
Failure: While estimating email for store=damewoodr
Failure: While estimating the item count for user=damewoodr Error: 80042011
Info:End local time is: 2012:06:26 10:53:58

Randy Damewood
Technology Director
Coffee County Schools
Direct Number- 931-222-1055
Central Office - 931-723-5150
Fax - 931-723-5195
Cell - 931-273-9299


>>> "Randy Damewood" <dame...@k12coffee.net> 6/26/2012 9:53 AM >>>
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