Apps not showing up on Chromebooks

[Doug Sawyer]

This afternoon none of our Chromebooks are showing the apps in the apps list or the pinned apps that are setup in the dashboard.  Why would this happen?  I looked at the dashboard and nothing has changed.  Has anyone had this happen before? 

Thanks!

Doug Sawyer
Technology Facilitator
Belle Valley School District # 119
Office: 618-236-4516

Cell: 618-696-2324
dsa...@bv119.net

"Imagination is everything. It is the preview of life's coming attractions"
-Albert Einstein

[Michael Petersen]

Doug,

Same issue at our school this afternoon.  Students logging into the Chromebooks were only seeing the basic icons of Gmail, Drive, etc. but nothing else.  Not sure if the issue is resolved.

Mike

--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
 
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

--

* Michael Petersen

* Technology & Data Manager

* Hill View Montessori Charter Public School

* 75 Foundation Avenue | Haverhill, MA 01835

* (p) 978.521.2616 ext 119

* (f) 978.521.2656

* (e) mpet...@hvmcps.org

"It is the child who makes the man, and no man exists who was not made by the child he once was." ~ Maria Montessori

 

[Tyler Loch]

Seems to be working fine now.

As far as I could test, it affected all apps/extensions hosted on the Chrome Web Store, also for desktop Chrome users. Bad timing, as we had 60 students trying to get acquainted with their new Chromebooks...

Tyler Loch, Network & Systems Specialist

Community Consolidated School District 21 - Wheeling, Illinois, USA

847.520.6283

http://www.ccsd21.org

[Doug Sawyer]

It started working fine again in the late afternoon.  I just wasn't sure if it was just are network or Google.

Doug Sawyer
Technology Facilitator
Belle Valley School District # 119
Office: 618-236-4516

Cell: 618-696-2324
dsa...@bv119.net

"Imagination is everything. It is the preview of life's coming attractions"
-Albert Einstein

[Baker, Cathy]

Not sure if this is the same problem you are experiencing…. But as an fyi… We had a cart of 30 chromebooks in one building and a few in another building receive the attached error stating that the user’s profile could not be opened correctly. The chromebooks took 1.5 minutes to log in to get past this error. Once logged in, users saw only 3 icons, Chrome, Store and one other. They did not see Drive. Google told us it is a glitch on their side. We wiped the devices and re-enrolled them and they are now working. Can’t imagine having to do this if we were a 1:1 environment. Perhaps Google is working on another solution.

 

Cathy

Elmhurst CUSD 205

 

“As I mentioned on the call this is a bug that we are experiencing. You will need to wipe the device and re-enroll it. This link https://support.google.com/chrome/a/answer/1360642?hl=en provides the steps on how to wipe the different Chromebooks available. If you ever have any other questions or doubts please feel free to contact us.”

 

 

[James Rawlyk]

Anyone seeing this error at all?  Just started yesterday afternoon.  It is related to our filter certificate not showing up in the certificate manager.  The weird thing is that we really should see this message on all of our chromebooks, not just some of them if things aren't working with the certificate.  Also, the chromebooks with this message are not getting their apps installed.  I'm waiting for tech support to call back because we have about 300 with this problem.

Confidentiality Notice: This E-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply E-mail and destroy all copies of the original message.