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Just to clarify – there are 2 products. I believe both can share a single rule-set on the backend. They sell the DNS based service as an on-site filtering solution and the proxy solution as the “Take-home 1:1 Chromebook Filtering”.
Doug Blatti
Technology Program Manager
Community High School District 155
@dblatti, http://blatti.net
The Moriah School
Google recently turned on SSL searching under pressure to protect the privacy of users - everyone in now directed to https://www.google.com. This was forced "on" around the end of September. What this did was NOT pass on the keywords you would type in for searching. Previously a site could use these keywords to place ads based on terms you use to search (i.e. searching on "spotted dog training", might lead you to more dog food ads). Now those keywords are encrypted so a site can't see what terms you are using to search.
The side effect of this change was now web filters could no longer "see" search terms in order to decide if it should block content returned from the search (i.e. searching on "babes" would yield some interesting results - not appropriate for K-12). This was/is a big issue for schools and some businesses. You simply couldn't block https://www.google.com because other Google services relied on https:// for authentication.
Safe search was not being enforced in browsers/search engines, allowing inappropriate content (especially under Image search)
1) Verified the setting on our content/web filter for forcing all browsers to safe search was enabled for each Web Profile (checkbox = Force all browsers to use safe search). This had been enabled.
2) Because of the change with Google and SSL search, our IT department made the change necessary to redirect search to a non-SSL site (nosslsearch.google.com). This was verified by performing: nslookup www.google.com at a command prompt. This is was caused the new message to appear.
3) Working with our content filter's support, we verified that the correct parameter was being added to the search URL. In most cases this is "&safe=active" ("&adlt-strict" for Bing).
4) Removed network exceptions for Google's networks on the iPrism. In the initial rollout of GoogleApps, we encountered some strange problems we thought might be related to the filter; so we added several exceptions on the iPrism to ignore traffic for Google. Having these exceptions overrode the safe search setting and allowed the content.Side Effect:
Some search terms will return a message - Example: When searching the term babesThe word "babes" has been filtered from the search because Google SafeSearch is active.
Unfortunately we don't control what terms Google deems appropriate to search on.
I hope this can help those of you who experienced the same issue we did.
Thanks!
Debby Atwater
Coordinator for 21st Century Learning
Chapel Hill-Carrboro City Schools
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