K-8 Filtering

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Schlorff, Tony

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Oct 28, 2013, 1:44:16 PM10/28/13
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Hey everyone,

We are having a hard time filtering and keeping safe search on.  We are having a really hard time with our mobile filter still allowing nude and pornographic images.  Have any of you in the K-8 had a similar issue and what have you done to ensure student safety?

Thanks,
Tony


Tony Schlorff
Instructional Technology Coordinator
CCSD93

Jaymon Lefebvre

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Oct 28, 2013, 1:47:31 PM10/28/13
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Im just evaluating securly.com.  should do what you need it to...




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Edward Crist

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Oct 28, 2013, 1:57:43 PM10/28/13
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We've been using Securly since August....1-1 laptops and they take them home

So far, it works well.  Still a newer company, but I like the folks there and they are very responsive



Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222

Joel Lowsky

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Oct 28, 2013, 2:04:22 PM10/28/13
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I'm curious ... is Securly an installed-client, or is it a DNS service?

Sean Eisner

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Oct 28, 2013, 2:06:43 PM10/28/13
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It is a DNS-based service. We just signed up with them last week. I have not rolled it out district-wide yet, but it looks like it will meet our needs.

Sean

Jaymon Lefebvre

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Oct 28, 2013, 2:07:30 PM10/28/13
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strangely, kind of both.  its a DNS based service that also has forced sign on integration with GAFE.

Joel Lowsky

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Oct 28, 2013, 2:09:56 PM10/28/13
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Doesn't that cause trouble for students connecting to their home networks?  They might be able to get online, but they wouldn't be able to access networked printers, I don't think.  And if they use the comps on some corporate networks or public libraries, they might not be able to do anything...

Also, are you worried about the kids figuring out how to change the DNS settings?

Thanks for answering...

Joel



Sean Eisner

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Oct 28, 2013, 2:10:25 PM10/28/13
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That is why I want to be a bit more comfortable with it before I roll it out district-wide. I was trying it with different browsers and seeing how browser-cache affects the initial page shown to anyone who plans on surfing while logged in with their district account.

Sean

Sean Eisner

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Oct 28, 2013, 2:14:09 PM10/28/13
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This in an interesting one. Unless I am the only one who cannot get around it (and this is possible) I can't change DNS/network settings on a Chromebook once it's enrolled in a domain. I've called support and I am told this is not possible. I said, "As a super admin, there MUST be a way to do this, right?" The reply, "That's a good idea and will be submitted for future upgrades."

On a non-Chromebook device, I would lock that portion of the network settings down. There is a very extensive audit trail with Securly, but it does have to go through their system, obviously. I am still playing with it, but I wanted something that would easily interface with GAFE.

Sean

Sean

Edward Crist

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Oct 28, 2013, 2:19:41 PM10/28/13
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Well, Securly and I came up with a workable solution to the "take home" issue.

We have all Windows 7 laptops.

I wrote a script that sets 2 static DNS IP addresses...

#1 IP is our internal DNS server....when in school, all browser traffic goes through this DNS and is forwarded to the Securly servers.

#2 IP is one of the Securly DNS #'s.

So when the student is home, connects to home wifi (or any wifi), DNS IP #1 doesn't work since it's internal here at the school, but DNS IP#2 picks up the traffic and routes it all to Securly's servers

We've been doing this for 2.5 months now and it's working flawlessly.



Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222


Bjorn Behrendt

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Oct 28, 2013, 2:29:46 PM10/28/13
to Joel Lowsky, K12 Google Apps Tech List
1. Network printers are all done using Cloudprint (https://tools.google.com/dlpage/cloudprintservice), so the problem is less about access to printers while in school and more about preventing them from printing to the schools printers form home.

2. You set the Securly DNS up as a Forwarder on your internal DNS server, and there is no need to touch the Chromebooks DNS.

3. For take home I am not as verse on (I don't believe in filtering off-campus), but I think it is a Chrome-app that tells the device to look at Secur.ly.   I do know that Secur.ly registers the public IP of where the Chromebooks are connecting from.     So if I am remembering correctly students can use the default DHCP settings on any network, but if they are logged into the Chrome Browser using their school address they will be filtered if you have that turned on.

Bjorn Behrendt M.Ed ~ Never Stop Learning
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Jaymon Lefebvre

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Oct 28, 2013, 2:40:29 PM10/28/13
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I think Joel brings up a good point though.  If the device with the forced DNS settings goes to a location where DNS is restricted, that would be a problem.

My institution for example, implements a DNS hierarchy.  You first use your site based DNS server, which has forwarders upstream to a couple core DNS servers, which then again forward upstream to Google's DNS for public resolution.

If someone was to bring a device on location that forced securly as the DNS as the only option, this would absolutely be a complete fail.  

Im not really looking for the off campus filtering (as other's here have also mentioned) so for me this is not a huge concern.  In Canada, I do not believe we have the same legislation as the US does.  

In a webinar I watched, Securly had made a statement that if the device was owned and provisioned from the school authority, and it was being given to the student's for use at home, then the school authority remained responsible for web content filtering.  Again, Im not the expect in this subject matter, it is just what I was led to believe.  Maybe someone down south has a better idea.  All I know is that in Canada, a piece of legislation or advisement on policy has yet to come across my desk.

Cheers,

Jaymon

Edward Crist

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Oct 28, 2013, 2:51:32 PM10/28/13
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Jaymon's points are valid.  We have over 650 laptops taken home each night and no one is reporting any DNS issues. (been waiting to hear, knock on wood)

Securly also offers a proxy service for take home laptops....more expensive though.



Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222


Jaymon Lefebvre

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Oct 28, 2013, 2:57:45 PM10/28/13
to Edward Crist, Joel Lowsky, Sean Eisner, Schlorff, Tony, K12 Google Apps Tech List
Cheers Edward.  My authority also restricts proxy services at Layer 7.  so you would not get DNS to work, or a proxy solution unless I explicitly allow it.  

This is most likely not going to be an issue for use at home, but if Bobby brings the device to Mom or Dad's work to use the guest network there, it most certainly could be.  The differentiation is basically going be whether it is a home router (pretty standard default ACL's, allow inside any to outside any) versus a corporate maintained router (which generally is default deny inside any to outside any)

Wes Bartlett

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Oct 28, 2013, 3:03:01 PM10/28/13
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For those of you using securly offsite - are you using it with chrome books?  I don't see any way to manage the DNS setting which leaves us with the more expensive proxy solution from them.  We are getting ready to do a pilot of the service, largely for at home filtering which is desired by others in my environment.

Thanks,

Wes Bartlett

Network Administrator

Perrysburg Schools

419-872-8840


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Doug Blatti

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Oct 28, 2013, 3:00:58 PM10/28/13
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Just to clarify – there are 2 products.  I believe both can share a single rule-set on the backend.  They sell the DNS based service as an on-site filtering solution and the proxy solution as the “Take-home 1:1 Chromebook Filtering”.

 

Doug Blatti

Technology Program Manager

Community High School District 155

@dblatti, http://blatti.net

Jaymon Lefebvre

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Oct 28, 2013, 3:08:33 PM10/28/13
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as well, they offer a "relaxed take home" policy, if you wanted to say allow things like social media and chat from home, but not at school.


Edward Crist

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Oct 28, 2013, 3:31:50 PM10/28/13
to Jaymon Lefebvre, Doug Blatti, Sean Eisner, Joel Lowsky, Schlorff, Tony, K12 Google Apps Tech List
We lock our Windows laptops down with GPO's so kids can't get to the DNS settings.

My daughter goes to our school and I did extensive testing with her and her laptop at home, and 12 different private and public internet hot spots.  So far, she's connecting and getting filtered through Securly.

The forced login feature is really nice...no browsing at all unless you are logged into our school GAFE account.

The guys at Securly have been great to work with....so far they have shown themselves are really committed to making it work and listening for ideas on future development.

There is no reporting feature to speak of except for an audit download....but it's fine for now till they improve that part of the program.





Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222


Lisa Fusco

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Oct 28, 2013, 3:34:19 PM10/28/13
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Actually we are evaluating securly.com and have been very satisfied with their responsiveness -

nothing is perfect and there are certainly ways around all filtering - but so far so good for this religious school


On Mon, Oct 28, 2013 at 1:47 PM, Jaymon Lefebvre <jaymon....@wrsd.ca> wrote:



--
Lisa Fusco
Director of Technology


The Moriah SchoolThe Moriah School
53 S. Woodland Street
Englewood, NJ  07631
201-567-0208 ext. 325

 

Debby Atwater

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Oct 29, 2013, 7:44:49 PM10/29/13
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Hi Everyone, 

I saw that Tony Schlorff's original question asked about not being able to keep Safe Search on.  Last week, my district's IT Department discovered the same issue as we were testing our student Google Account experience. We had settings already in place in our content filtering software that have been working, but Google made some recent changes that made those settings no longer effective.  We did successfully fix the issue and here is what we discovered.   I'd like to share our findings and solutions for those that are interested. This was a summary from those that fixed the issue in our district:

History:
Google recently turned on SSL searching under pressure to protect the privacy of users - everyone in now directed to https://www.google.com. This was forced "on" around the end of September.  What this did was NOT pass on the keywords you would type in for searching.  Previously a site could use these keywords to place ads based on terms you use to search (i.e. searching on "spotted dog training", might lead you to more dog food ads).  Now those keywords are encrypted so a site can't see what terms you are using to search.
     The side effect of this change was now web filters could no longer "see" search terms in order to decide if it should block content returned from the search (i.e. searching on "babes" would yield some interesting results - not appropriate for K-12).  This was/is a big issue for schools and some businesses.  You simply couldn't block https://www.google.com because other Google services relied on https:// for authentication.

Problem:  
Safe search was not being enforced in browsers/search engines, allowing inappropriate content (especially under Image search)

Resolution: 
1) Verified the setting on our content/web filter for forcing all browsers to safe search was enabled for each Web Profile (checkbox = Force all browsers to use safe search).  This had been enabled.

2) Because of the change with Google and SSL search, our IT department made the change necessary to redirect search to a non-SSL site (nosslsearch.google.com).  This was verified by performing: nslookup www.google.com at a command prompt.  This is was caused the new message to appear.

3) Working with our content filter's support, we verified that the correct parameter was being added to the search URL.  In most cases this is "&safe=active" ("&adlt-strict" for Bing).

4) Removed network exceptions for Google's networks on the iPrism.  In the initial rollout of GoogleApps, we encountered some strange problems we thought might be related to the filter; so we added several exceptions on the iPrism to ignore traffic for Google.  Having these exceptions overrode the safe search setting and allowed the content.

Side Effect:
Some search terms will return a message - Example: When searching the term babes
The word "babes" has been filtered from the search because Google SafeSearch is active.

Unfortunately we don't control what terms Google deems appropriate to search on.  


I hope this can help those of you who experienced the same issue we did. 
Thanks!

Debby Atwater
Coordinator for 21st Century Learning
Chapel Hill-Carrboro City Schools

Bunn, James

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Nov 5, 2013, 11:49:42 AM11/5/13
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Thank you for the information. Good to know that it is possible. We are having issues implementing Google SafeSearch enforcement with a Sonicwall. Has anyone had success with this on a Sonicwall? If so, are you using host name to host name redirection or host name to IP redirection?
 
Due to MS 2008 R2, we can only do IP redirection. We have also tested using hosts file. We have a case open with Sonicwall. 
 
Thanks
 
James Bunn
Technology Director
North Palos School District 117

Lisa Fusco

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Nov 5, 2013, 12:00:23 PM11/5/13
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Please keep us informed with your progress involving the sonicwall  - we are having the same issues.

Justin Wagner

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Nov 5, 2013, 12:14:11 PM11/5/13
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James,
We are also using SonicWall and couldn't figure out a solution. We
implemented Debby Atwater's solution that she had posted.

We used our internal DNS server to resolve www.google.com (A Record)
to nosslsearch.google.com's IP address.

Justin
>>> The Moriah School
>>> 53 S. Woodland Street
>>> Englewood, NJ 07631
>>> 201-567-0208 ext. 325
>>>
>>>
>>>
Justin Wagner
Network Manager
Wilmette Public Schools District 39
wag...@wilmette39.org
847-256-2450 x6056

Bunn, James

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Nov 13, 2013, 2:45:00 PM11/13/13
to Justin Wagner, K12 Google Apps Tech List
Sonicwall has escalated our case to the development team for review. There is a problem. It may help if others would submit cases as well. I will let you know of any updates to our case.
 
 
James

Giancarlo Acosta

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Dec 2, 2013, 9:18:54 AM12/2/13
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Bunn, James

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Dec 9, 2013, 4:02:39 PM12/9/13
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Sonicwall has provided a HF and we will be testing it this week. Not sure on the general availability of the HF.
 
James
NPD117
Message has been deleted

Jason Meyer

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Feb 6, 2014, 10:19:09 AM2/6/14
to k12ap...@googlegroups.com, Schlorff, Tony
We are having the same issue, but have noticed something else that is troubling.
 
We use ADFS to tie accounts back to our ActiveDirectory and Google Chrome really hates the redirects used. It just stops working when it goes to https://www.google.com/a/appsname, for obvious reason, which then is supposed to redirect to our sign on page. Interesting thing, all other browsers seem to be fine so far. Anyone else have this issue?
 
Then there is if you use the search bar in Chrome, it fails completely....work around. Browse to www.google.com first, then search away. I am assume any browser with the google search will have the same result.
 
I have contacted Google Chrome product support, but have heard back yet.
 
Jason Meyer
Server/Systems Manager
Roseville Area Schools
Roseville, MN

James Dazley

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Mar 20, 2014, 7:53:54 AM3/20/14
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We're using a Lightspeed filter, the support has been great, and we have chrome proxied for at home filtering. Recently I discovered kids were using a bad search keywords in youtube, we threw in a search keyword filter for a catch-all.



James Dazley
Interim Technology Director
Bedford Public Schools

Ann DeBolt

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Mar 20, 2014, 10:14:52 AM3/20/14
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We, too, have Lightspeed and students are finding inappropriate YouTube videos. James, are you saying that your keyword filter fixed that problem? If so, please share how you did this!

Ann DeBolt
Instructional Technology Specialist
Brenham ISD
Brenham, Texas



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Steve Kellogg

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Mar 20, 2014, 10:31:24 AM3/20/14
to Ann DeBolt, James Dazley, k12ap...@googlegroups.com
I think that with Lightspped you can enforce YouTube Education.  It may be limiting, but videos that aren't indexed can be added to playlists on your school YouTube account.  Here's a long link to a PDF with some explanatory material:


Steve Kellogg
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James Dazley

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Mar 20, 2014, 10:35:21 AM3/20/14
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Sure, i'd be happy to! So the root of the problem is that we block pornography, but we allow youtube. The filter will notice that the youtube search results in pornography, but it allows it, because we say youtube is ok. Our current workaround is to block certain search keywords, I do not dare post it here, but I can make it available to you via a google doc. To put them in place, go to you lightspeed filter, click the web filter button, on the left side pane, click blocked search keywords, then click new list. Ann, i'll send you the list, but beware, it's quite vulgar.
--
 
James Dazley
Interim IT Director
Bedford Public Schools

George Sorrells

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Mar 20, 2014, 5:06:10 PM3/20/14
to k12ap...@googlegroups.com, Ann DeBolt
James how about posting the link to the google doc? 

James Dazley

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Mar 24, 2014, 4:59:38 PM3/24/14
to k12ap...@googlegroups.com, Ann DeBolt
Sure HERE it is! 
To put them in place, go to you lightspeed filter, click the web filter button, on the left side pane, click blocked search keywords, then click new list.

Sean Eisner

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Mar 24, 2014, 5:13:25 PM3/24/14
to James Dazley, k12ap...@googlegroups.com, Ann DeBolt
I will be sharing this in my next leadership meeting. Seriously, though, this list will be never-ending...as unfortunate as that is. Man, what a list!

Sean




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George Sorrells

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Mar 26, 2014, 4:52:27 PM3/26/14
to k12ap...@googlegroups.com, Ann DeBolt
Thank you!!!
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