Vault

549 views
Skip to first unread message

Stainbrook, Kathy

unread,
Jan 28, 2015, 8:08:08 AM1/28/15
to Google K12 Apps Tech List
We got Google Vault today but when I click on it, it says "We are sorry, but you do not have access to Vault. Please log in to your Admin Console to enable Vault. Learn more"  When I logon to my Admin Console it says it is on for everyone.   Anyone know what do I need to do?


Kathy Stainbrook
Computer Technician Student Information Manager
Centerville-Abington Community Schools
115 West South Street

"Technology needs to be integrated seamlessly into the curriculum instead of viewing it as an add-on, an afterthought, or an event."

Edward Crist

unread,
Jan 28, 2015, 8:14:09 AM1/28/15
to Stainbrook, Kathy, Google K12 Apps Tech List
Yep, I got the same message.



Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222

--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en

---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Watson, Branden

unread,
Jan 28, 2015, 8:15:11 AM1/28/15
to Edward Crist, Stainbrook, Kathy, Google K12 Apps Tech List
Same message here.
--
Branden Watson
Amherst Technology
(716) 362-3037
bwa...@amherstschools.org


Chris Franzen

unread,
Jan 28, 2015, 10:26:35 AM1/28/15
to Google K12 Apps Tech List
+1

--
Chris Franzen
Technology Coordinator | Nokomis School District
511 Oberle St. | Nokomis, IL  62075
QR
Please consider the environment before printing this email.

Jim Flanagan

unread,
Jan 28, 2015, 11:09:38 AM1/28/15
to Stainbrook, Kathy, Google K12 Apps Tech List
Discussions on this on the tech-geeks list. People were old to wait 24 hrs. most things should clear up.

--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en

---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.



--

Jim Flanagan
4439 N. California
Chicago, Il  60625
773 463-5494 Chicago
74439 N. California
Chicago, Il  60625
773 463-5494 Chicago73 396-4638 cell
37700 Font View Ct.
Beaver Island, Mi, 49782
231 448-2109 Beaver Island

J...@flanagan.pw

Privacy Notice:  The information contained in this electronic message is intended only for the use of the individual or entity to which it is addressed.  This message is private and may contain information that is privileged, confidential and/or inside information and exempt from disclosure under applicable law.  If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. Please contact the sender by reply e-mail and destroy all copies of the original message.

JP Connolly

unread,
Jan 28, 2015, 11:53:19 AM1/28/15
to Jim Flanagan, Stainbrook, Kathy, Google K12 Apps Tech List
Just saw this in the admin panel (see attached):

So some update to Vault clearly borked things. 


JP Connolly
Director of Technology
Saint Ann's School
129 Pierrepont St.
Brooklyn, NY 11201
Screen Shot 2015-01-28 at 11.51.36 AM.png

Marguerite Lowak

unread,
Jan 28, 2015, 12:07:18 PM1/28/15
to Stainbrook, Kathy, Google K12 Apps Tech List
Same here. I assumed it is a gradual  roll out. I am concerned about the problems it will cause with Google Hangouts considering we use them in our district. 

Keep growing with technology,

Marguerite Lowak M.Ed.
East Central ISD
Instructional Technology Specialist/Webmaster
Google Certified Teacher
Google Certified Trainer


3602 South W.W. White Building 17
San Antonio, Texas  78222

Your satisfaction is important to me! Please complete a quick customer service survey about my efforts and/or helpfulness


On Wed, Jan 28, 2015 at 7:07 AM, Stainbrook, Kathy <kstai...@centerville.k12.in.us> wrote:
--

Jonathan Sallée

unread,
Jan 28, 2015, 12:26:39 PM1/28/15
to Google K12 Apps Tech List
A message from Google Support a few minutes ago said to try turning Vault off and back on again, then wait two hours for the system to update.

Regards,

Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409

Melissa Benson

unread,
Jan 28, 2015, 12:29:14 PM1/28/15
to Jonathan Sallée, Google K12 Apps Tech List
I did it and now a few minutes later clicking on the URL in the service works!
Melissa Benson
@mebenson
mebe...@gmail.com
www.melbenson.com

Jonathan Sallée

unread,
Jan 28, 2015, 12:41:04 PM1/28/15
to Melissa Benson, Google K12 Apps Tech List
Worked for me too! I should really listen to Rory more often...

Regards,

Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409

Stainbrook, Kathy

unread,
Jan 28, 2015, 1:34:50 PM1/28/15
to Jonathan Sallée, Melissa Benson, Google K12 Apps Tech List
Worked for me.  Thanks for the info.



Kathy Stainbrook
Computer Technician Student Information Manager
Centerville-Abington Community Schools
115 West South Street

"Technology needs to be integrated seamlessly into the curriculum instead of viewing it as an add-on, an afterthought, or an event."

Stainbrook, Kathy

unread,
Jan 28, 2015, 1:36:05 PM1/28/15
to Jonathan Sallée, Google K12 Apps Tech List
Thanks!  That worked for me.



Kathy Stainbrook
Computer Technician Student Information Manager
Centerville-Abington Community Schools
115 West South Street

"Technology needs to be integrated seamlessly into the curriculum instead of viewing it as an add-on, an afterthought, or an event."

Jaymon Lefebvre

unread,
Jan 28, 2015, 1:38:15 PM1/28/15
to Jonathan Sallée, Google K12 Apps Tech List
That is the best enterprise response from Google I have ever heard.  Somewhere, there are Google engineers snickering over a South Park episode.

Its so awesome...!!!

Edward Crist

unread,
Jan 28, 2015, 1:48:52 PM1/28/15
to Jaymon Lefebvre, Jonathan Sallée, Google K12 Apps Tech List
Nope....not yet here....feeling unloved by google



Edward Crist
Technology Manager
City Charter High School

201 Stanwix St.
Pittsburgh, PA 15222

Forgette, Trae

unread,
Jan 28, 2015, 2:14:19 PM1/28/15
to Jaymon Lefebvre, Jonathan Sallée, Google K12 Apps Tech List

Is Google Vault for Education included for the domain or is there an additional cost per user? 

 

 

Sincerely,

 

Trae Forgette

Network Systems Administrator

forge...@tcaps.net

231-933-1906

 

Traverse City Area Public Schools

Sabin Datacenter

2075 Cass Road

Traverse City, MI  49685

 

TCAPS Tech Wiki:  http://web2.tcaps.net/techsource

TCAPS Website:    http://www.tcaps.net/

TCAPS PD:           http://web2.tcaps.net/pd

TCAPS Moodle:     http://moodle.tcaps.net

Brian Gray

unread,
Jan 28, 2015, 3:59:04 PM1/28/15
to k12ap...@googlegroups.com, jaymon....@wrsd.ca, jsa...@l156.org


On Wednesday, January 28, 2015 at 1:14:19 PM UTC-6, Trae Forgette wrote:

Is Google Vault for Education included for the domain or is there an additional cost per user? 


Vault is now free to all GAFE domains.
 

Jonathan Crosby

unread,
Jan 28, 2015, 4:16:14 PM1/28/15
to k12appstech
Curious if anyone who's able to access Vault can actually run an archive search through the 'Matters' function. I receive an error message about adding licenses.




--

Nick Hadgis

unread,
Jan 28, 2015, 4:54:54 PM1/28/15
to Jonathan Crosby, k12appstech
Try this: 

Open your admin console
Click on "Billing"
Click on the Key (manage Vault Licenses) icon to the right of "Google Apps Vault"

From here, there are 3 tabs, Assigned Users, Unassigned Users and Managed Licenses. 

Under Assigned Users you can assign Vault licenses by user or by Org. 

Under "Manage Licenses" there's a check box to "Auto-assign the following license to all currently unassigned users and users subsequently created" which is probably what you want. 

After you do this and have some users assigned to licenses, you'll be able to run archive searches.

-Nick

Jonathan Crosby

unread,
Jan 28, 2015, 7:33:17 PM1/28/15
to Nick Hadgis, k12appstech
Thanks Nick, but I actually don't have an entry for "Google Apps Vault" in my Billing section. Perhaps it hasn't been fully extended to my domain yet.

Jonathan Sallée

unread,
Jan 29, 2015, 9:19:34 AM1/29/15
to Jonathan Crosby, Nick Hadgis, k12appstech
Jonathan,

I was having the same trouble yesterday. This morning, I still do not see the entry in Billing, but I can do searches on any account.

Regards,

Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409

Jonathan Crosby

unread,
Jan 29, 2015, 9:23:47 AM1/29/15
to k12appstech
Yes, I'm now seeing the same, thanks for the followup.

Stainbrook, Kathy

unread,
Jan 29, 2015, 9:32:26 AM1/29/15
to Jonathan Sallée, Jonathan Crosby, Nick Hadgis, k12appstech
Did you create rules or use the default?  I still can't do any searches. 



Kathy Stainbrook
Computer Technician Student Information Manager
Centerville-Abington Community Schools
115 West South Street

"Technology needs to be integrated seamlessly into the curriculum instead of viewing it as an add-on, an afterthought, or an event."

Jonathan Crosby

unread,
Jan 29, 2015, 10:10:08 AM1/29/15
to Stainbrook, Kathy, Jonathan Sallée, Nick Hadgis, k12appstech
I only have the default retention rule set.

Lisa Fusco

unread,
Jan 29, 2015, 10:26:32 AM1/29/15
to Stainbrook, Kathy, Jonathan Sallée, Jonathan Crosby, Nick Hadgis, k12appstech
I don't see any rules for retention. Does anyone know the particulars of setting this up or is it a default?

Lisa Fusco
Director of Educational Technology & Innovation

The Moriah School





The Moriah School
53 S. Woodland Street
Englewood, NJ  07631
201-567-0208 ext. 325

 

Mattix-Wand, Gerry

unread,
Jan 29, 2015, 10:56:11 AM1/29/15
to k12appstech
I set my default rule to retain indefinitely after someone posted on this or another discussion that vault deletes all mail after the retention period even from the user's mailbox, not just what vault archived.

-gerry


Gerry Mattix-Wand
Director of Educational Technology
East Alton-Wood River H.S.
Wood River, IL 62095
(618) 254-3151 x2555

Jonathan Sallée

unread,
Jan 29, 2015, 10:58:43 AM1/29/15
to Lisa Fusco, Stainbrook, Kathy, Jonathan Crosby, Nick Hadgis, k12appstech
I set up the default, and have not set up any exceptions to the default.
  1. Go to ediscovery.google.com/discovery
  2. On the left menu, click Retention.
  3. At the top, click the grey Modify default retention period button
  4. Choose and submit

Regards,

Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409

On Thu, Jan 29, 2015 at 9:19 AM, Lisa Fusco <lfu...@moriahschool.org> wrote:
Reply all
Reply to author
Forward
0 new messages