Wiping a CB with developer mode disabled
2,640 views
Skip to first unread message
Mark Wagnon
May 6, 2015, 5:35:05 PM5/6/15
to k12ap...@googlegroups.com
Hi All,
Can anyone tell me what policy setting would disable the ability to switch a Chromebook to developer mode? At first I thought it was the Developer Tools policy under User settings, but changing it between always allow and never allow don't seem to change anything when I try to wipe the Chromebooks, they always say "the device owner has disabled developer mode for this device...".
Any ideas? Thanks in advance!
Mark
Melissa Benson
May 7, 2015, 8:59:39 AM5/7/15
to Mark Wagnon, Google Apps K12 Technical Forum
Turn on "forced enrollment".
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
--
Melissa Benson
May 7, 2015, 9:00:17 AM5/7/15
to Mark Wagnon, Google Apps K12 Technical Forum
or *off* if you want to be able to go into dev mode.
Mark Wagnon
May 7, 2015, 12:51:23 PM5/7/15
to k12ap...@googlegroups.com, mwa...@sbusd.net
Thanks Melissa. We have forced enrollment enabled for all our OUs with the exception of my test OU. That explains why I can wipe devices I move to the test OU. Thanks again, Mark
Jonathan Sallée
May 7, 2015, 1:53:40 PM5/7/15
to Mark Wagnon, Google Apps K12 Technical Forum
I was wondering about how to enable Developer Mode, too, so thanks, Melissa.
Mark, am not sure exactly what kind of wipe you are looking to do, but I have found that it doesn't have to actually go into Developer Mode. We usually follow the steps to go into and then back out of Developer Mode (esc+reload+power, ctrl+d, enter, space, enter) and the device gets wiped at the end of all that. Then we immediately do a Powerwash if necessary.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
Mark Wagnon
May 7, 2015, 5:05:47 PM5/7/15
to k12ap...@googlegroups.com, mwa...@sbusd.net
Hi Jonathan,
I was trying just the normal wipe you're describing. I personally haven't had to wipe a device in a long time, even possible since before the forced re-enrollment was made available. One of our techs mentioned that the wipe was nearly instant and that caught me off guard as I remembered it taking 10-15 minutes. After Melissa's response, I went looking for any updated wipe instructions and found that Google had added a note about how the process is different/shortened if you have forced re-enrollment enabled. I was under the impression that the CB had to transition to developer mode and back to verified mode for the wipe to be successful. I was about to tell them to stop wiping and just do recoveries when re-provisioning CBs that come back from being repaired.
Thanks,
Mark
Mark
Kevin O'Donnell
May 7, 2015, 6:50:52 PM5/7/15
to k12ap...@googlegroups.com
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
*All email to and from @belmar.k12.nj.us <http://belmar.k12.nj.us> is to be
used for educational purposes*
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
*All email to and from @belmar.k12.nj.us <http://belmar.k12.nj.us> is to be
used for educational purposes*
Melissa Benson
May 8, 2015, 9:29:19 AM5/8/15
to Kevin O'Donnell, Google Apps K12 Technical Forum
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
Mark Wagnon
May 8, 2015, 11:45:02 AM5/8/15
to k12ap...@googlegroups.com
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
Twyla Felty
May 8, 2015, 12:47:28 PM5/8/15
to Mark Wagnon, k12ap...@googlegroups.com
I was advised that "powerwashing" no longer exists since the admin console now has control over the enrollment process.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: k12ap...@googlegroups.com [k12ap...@googlegroups.com] On Behalf Of Mark Wagnon [mwa...@sbusd.net]
Sent: Friday, May 08, 2015 10:45 AM
To: k12ap...@googlegroups.com
Subject: Re: Wiping a CB with developer mode disabled
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
[https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s400/cbwipeinstructions.PNG]<https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s1600/cbwipeinstructions.PNG>
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
mebe...@gmail.com<javascript:>
www.melbenson.com<http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com>.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: k12ap...@googlegroups.com [k12ap...@googlegroups.com] On Behalf Of Mark Wagnon [mwa...@sbusd.net]
Sent: Friday, May 08, 2015 10:45 AM
To: k12ap...@googlegroups.com
Subject: Re: Wiping a CB with developer mode disabled
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
On Thu, May 7, 2015 at 5:50 PM, Kevin O'Donnell <odon...@belmar.k12.nj.us<javascript:>> wrote:
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
*All email to and from @belmar.k12.nj.us<http://belmar.k12.nj.us> <http://belmar.k12.nj.us> is to be
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
used for educational purposes*
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<javascript:>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<javascript:>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<javascript:>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
mebe...@gmail.com<javascript:>
www.melbenson.com<http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
Jonathan Sallée
May 8, 2015, 2:45:47 PM5/8/15
to Twyla Felty, Mark Wagnon, k12ap...@googlegroups.com
I can't say I know exactly what one or the other does, but my limited understanding is that wipe primarily removes user data whereas powerwash resets the user and os partitions. Last week when I was having some user profile errors with PARCC testing, wiping would not do a thing and powerwash got rid of the issue.
As for USB resets, I believe that it images the hd, including the reserved reset partition as well as the user and os partitions. No citation offered as I have absolutely no idea where I got those ideas.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com.
Melissa Benson
May 8, 2015, 3:14:51 PM5/8/15
to Jonathan Sallée, Twyla Felty, Mark Wagnon, k12ap...@googlegroups.com
I thought it was the opposite.
powerwash = like clearing the cache, local files, profilesMelissa Benson
May 8, 2015, 3:15:59 PM5/8/15
to Jonathan Sallée, Twyla Felty, Mark Wagnon, k12ap...@googlegroups.com
Twyla, thanks!
But if a device is wiped...it's useless right? Can you tell in the admin console when a device has been wiped but not yet re-enrolled?Jonathan Sallée
May 8, 2015, 3:27:01 PM5/8/15
to Melissa Benson, Twyla Felty, Mark Wagnon, k12ap...@googlegroups.com
You very well could be right, but I don't know why enrolled devices have to go through a wipe (meaning the into and out of dev mode dance) before being powerwashed if that is the case. Seems like powerwash would be palliative at that point.
Unless maybe that first wipe is just a magic code to get to be able to Powerwash?
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
Twyla Felty
May 8, 2015, 3:32:55 PM5/8/15
to Melissa Benson, Jonathan Sallée, Mark Wagnon, k12ap...@googlegroups.com
I don't know if I can see it in the console while between steps but will try the next time--which will be Monday. (Chromebook with vertical white/black stripes every time it hibernates)
I do know that once the Chromebook is re-enrolled, the date in the admin console only seems to show the most recent provision date. I want to track computers that are wiped to follow any trends, but am not sure if this information can be placed in the notes section of the device in the console. Currently , I have created a Google spreadsheet to track any issues.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: Melissa Benson [mebe...@gmail.com]
Sent: Friday, May 08, 2015 2:15 PM
To: Jonathan Sallée
Cc: Twyla Felty; Mark Wagnon; k12ap...@googlegroups.com
On Fri, May 8, 2015 at 11:45 AM, Twyla Felty <twf...@eustaceisd.net<mailto:twf...@eustaceisd.net>> wrote:
I was advised that "powerwashing" no longer exists since the admin console now has control over the enrollment process.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com> [k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>] On Behalf Of Mark Wagnon [mwa...@sbusd.net<mailto:mwa...@sbusd.net>]
mebe...@gmail.com<mailto:mebe...@gmail.com><javascript:>
www.melbenson.com<http://www.melbenson.com><http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
--
Melissa Benson
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
I do know that once the Chromebook is re-enrolled, the date in the admin console only seems to show the most recent provision date. I want to track computers that are wiped to follow any trends, but am not sure if this information can be placed in the notes section of the device in the console. Currently , I have created a Google spreadsheet to track any issues.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
Sent: Friday, May 08, 2015 2:15 PM
To: Jonathan Sallée
Cc: Twyla Felty; Mark Wagnon; k12ap...@googlegroups.com
Subject: Re: Wiping a CB with developer mode disabled
Twyla, thanks!
But if a device is wiped...it's useless right? Can you tell in the admin console when a device has been wiped but not yet re-enrolled?
But if a device is wiped...it's useless right? Can you tell in the admin console when a device has been wiped but not yet re-enrolled?
On Fri, May 8, 2015 at 2:14 PM, Melissa Benson <mebe...@gmail.com<mailto:mebe...@gmail.com>> wrote:
I thought it was the opposite.
powerwash = like clearing the cache, local files, profiles
wipe and flash drive = I consider the same thing. And it's basically like re-installing the OS.
Wipe/flash drives are more "powerful".... this is what I *thought* anyways :)
I thought it was the opposite.
powerwash = like clearing the cache, local files, profiles
wipe and flash drive = I consider the same thing. And it's basically like re-installing the OS.
Wipe/flash drives are more "powerful".... this is what I *thought* anyways :)
On Fri, May 8, 2015 at 1:44 PM, Jonathan Sallée <jsa...@l156.org<mailto:jsa...@l156.org>> wrote:
I can't say I know exactly what one or the other does, but my limited understanding is that wipe primarily removes user data whereas powerwash resets the user and os partitions. Last week when I was having some user profile errors with PARCC testing, wiping would not do a thing and powerwash got rid of the issue.
As for USB resets, I believe that it images the hd, including the reserved reset partition as well as the user and os partitions. No citation offered as I have absolutely no idea where I got those ideas.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
708.862.6620<tel:708.862.6620>
I can't say I know exactly what one or the other does, but my limited understanding is that wipe primarily removes user data whereas powerwash resets the user and os partitions. Last week when I was having some user profile errors with PARCC testing, wiping would not do a thing and powerwash got rid of the issue.
As for USB resets, I believe that it images the hd, including the reserved reset partition as well as the user and os partitions. No citation offered as I have absolutely no idea where I got those ideas.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
On Fri, May 8, 2015 at 11:45 AM, Twyla Felty <twf...@eustaceisd.net<mailto:twf...@eustaceisd.net>> wrote:
I was advised that "powerwashing" no longer exists since the admin console now has control over the enrollment process.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
Sent: Friday, May 08, 2015 10:45 AM
To: k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
Subject: Re: Wiping a CB with developer mode disabled
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
[https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s400/cbwipeinstructions.PNG]<https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s1600/cbwipeinstructions.PNG>
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
[https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s400/cbwipeinstructions.PNG]<https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s1600/cbwipeinstructions.PNG>
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
On Thu, May 7, 2015 at 5:50 PM, Kevin O'Donnell <odon...@belmar.k12.nj.us<mailto:odon...@belmar.k12.nj.us><javascript:>> wrote:
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
*All email to and from @belmar.k12.nj.us<http://belmar.k12.nj.us><http://belmar.k12.nj.us> <http://belmar.k12.nj.us> is to be
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
used for educational purposes*
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com><javascript:>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com><javascript:>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com><javascript:>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
mebe...@gmail.com<mailto:mebe...@gmail.com><javascript:>
www.melbenson.com<http://www.melbenson.com><http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com><mailto:k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
For more options, visit https://groups.google.com/d/optout.
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
For more options, visit https://groups.google.com/d/optout.
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com>.
For more options, visit https://groups.google.com/d/optout.
--
Melissa Benson
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com>.
For more options, visit https://groups.google.com/d/optout.
--
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
--
Melissa Benson
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
Melissa Benson
May 8, 2015, 3:32:56 PM5/8/15
to Jonathan Sallée, Twyla Felty, Mark Wagnon, k12ap...@googlegroups.com
I'm not sure is "power wash" is even an option anymore, it sounds like it's not.
But I'm wondering if that "quick" wipe is technically different than the flash drive wipe. So if there are issues with a device try the quick key combo "wipe" and if it doesn't solve the problem try the more robust flash drive "wipe".Twyla Felty
May 11, 2015, 10:14:34 AM5/11/15
to Melissa Benson, Jonathan Sallée, Mark Wagnon, k12ap...@googlegroups.com
Thanks for looking into this.
To try to address some hardware issues prior to returning warrantied Chromebooks to our dealer, I have been de-provisioning/removing from enterprise to get into developer mode, then wiping and restoring provision.
It has "repaired" some issues, but maybe there is a one-step process out there.
Many thanks to the group for providing and chasing down so much info~
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: k12ap...@googlegroups.com [k12ap...@googlegroups.com] On Behalf Of Melissa Benson [mebe...@gmail.com]
Sent: Friday, May 08, 2015 2:32 PM
To: Jonathan Sallée
Cc: Twyla Felty; Mark Wagnon; k12ap...@googlegroups.com
On Fri, May 8, 2015 at 2:15 PM, Melissa Benson <mebe...@gmail.com<mailto:mebe...@gmail.com>> wrote:
Twyla, thanks!
But if a device is wiped...it's useless right? Can you tell in the admin console when a device has been wiped but not yet re-enrolled?
On Fri, May 8, 2015 at 11:45 AM, Twyla Felty <twf...@eustaceisd.net<mailto:twf...@eustaceisd.net>> wrote:
I was advised that "powerwashing" no longer exists since the admin console now has control over the enrollment process.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
From: k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com> [k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>] On Behalf Of Mark Wagnon [mwa...@sbusd.net<mailto:mwa...@sbusd.net>]
mebe...@gmail.com<mailto:mebe...@gmail.com><javascript:>
www.melbenson.com<http://www.melbenson.com><http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
Melissa Benson
@mebenson
--
Melissa Benson
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
To try to address some hardware issues prior to returning warrantied Chromebooks to our dealer, I have been de-provisioning/removing from enterprise to get into developer mode, then wiping and restoring provision.
It has "repaired" some issues, but maybe there is a one-step process out there.
Many thanks to the group for providing and chasing down so much info~
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
Sent: Friday, May 08, 2015 2:32 PM
To: Jonathan Sallée
Cc: Twyla Felty; Mark Wagnon; k12ap...@googlegroups.com
Subject: Re: Wiping a CB with developer mode disabled
I'm not sure is "power wash" is even an option anymore, it sounds like it's not.
But I'm wondering if that "quick" wipe is technically different than the flash drive wipe. So if there are issues with a device try the quick key combo "wipe" and if it doesn't solve the problem try the more robust flash drive "wipe".
I'm going to to and contact support and get some clarification :)
But I'm wondering if that "quick" wipe is technically different than the flash drive wipe. So if there are issues with a device try the quick key combo "wipe" and if it doesn't solve the problem try the more robust flash drive "wipe".
I'm going to to and contact support and get some clarification :)
On Fri, May 8, 2015 at 2:25 PM, Jonathan Sallée <jsa...@l156.org<mailto:jsa...@l156.org>> wrote:
You very well could be right, but I don't know why enrolled devices have to go through a wipe (meaning the into and out of dev mode dance) before being powerwashed if that is the case. Seems like powerwash would be palliative at that point.
Unless maybe that first wipe is just a magic code to get to be able to Powerwash?
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
708.862.6620<tel:708.862.6620>
You very well could be right, but I don't know why enrolled devices have to go through a wipe (meaning the into and out of dev mode dance) before being powerwashed if that is the case. Seems like powerwash would be palliative at that point.
Unless maybe that first wipe is just a magic code to get to be able to Powerwash?
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
On Fri, May 8, 2015 at 2:15 PM, Melissa Benson <mebe...@gmail.com<mailto:mebe...@gmail.com>> wrote:
Twyla, thanks!
But if a device is wiped...it's useless right? Can you tell in the admin console when a device has been wiped but not yet re-enrolled?
On Fri, May 8, 2015 at 2:14 PM, Melissa Benson <mebe...@gmail.com<mailto:mebe...@gmail.com>> wrote:
I thought it was the opposite.
powerwash = like clearing the cache, local files, profiles
wipe and flash drive = I consider the same thing. And it's basically like re-installing the OS.
Wipe/flash drives are more "powerful".... this is what I *thought* anyways :)
I thought it was the opposite.
powerwash = like clearing the cache, local files, profiles
wipe and flash drive = I consider the same thing. And it's basically like re-installing the OS.
Wipe/flash drives are more "powerful".... this is what I *thought* anyways :)
On Fri, May 8, 2015 at 1:44 PM, Jonathan Sallée <jsa...@l156.org<mailto:jsa...@l156.org>> wrote:
I can't say I know exactly what one or the other does, but my limited understanding is that wipe primarily removes user data whereas powerwash resets the user and os partitions. Last week when I was having some user profile errors with PARCC testing, wiping would not do a thing and powerwash got rid of the issue.
As for USB resets, I believe that it images the hd, including the reserved reset partition as well as the user and os partitions. No citation offered as I have absolutely no idea where I got those ideas.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
708.862.6620<tel:708.862.6620>
I can't say I know exactly what one or the other does, but my limited understanding is that wipe primarily removes user data whereas powerwash resets the user and os partitions. Last week when I was having some user profile errors with PARCC testing, wiping would not do a thing and powerwash got rid of the issue.
As for USB resets, I believe that it images the hd, including the reserved reset partition as well as the user and os partitions. No citation offered as I have absolutely no idea where I got those ideas.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
On Fri, May 8, 2015 at 11:45 AM, Twyla Felty <twf...@eustaceisd.net<mailto:twf...@eustaceisd.net>> wrote:
I was advised that "powerwashing" no longer exists since the admin console now has control over the enrollment process.
There is a screen that should show up after a "wipe" is completed that indicates that the device is "...marked for enterprise enrollment..."
Attached a screenshot of this--I shared this pic with my teachers since we did have one student that wiped a few devices--until I tracked him down.
Twyla Felty
TIS
Eustace Middle School
Eustace ISD
Twitter: @twfelty
Google+: twfelty
Blog: http://technotidbits.blogspot.com/
________________________________________
Sent: Friday, May 08, 2015 10:45 AM
To: k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
Subject: Re: Wiping a CB with developer mode disabled
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
[https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s400/cbwipeinstructions.PNG]<https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s1600/cbwipeinstructions.PNG>
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
That's where I got stuck too. Google's instructions are to wipe a deprovisioned device before reproivisioning it. I didn't think a wipe was being done when it couldn't transition to developer mode. The note in the instructions below indicates the wipe process is shortened when forced re-enrollment is enabled, but is it a real/full wipe or just a powerwash? I don't know, heck I don't know what the difference between a wipe and a powerwash is. Whatever is going on, it seems to work because the device is reprovisioned when it's re-enrolled.
[https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s400/cbwipeinstructions.PNG]<https://lh3.googleusercontent.com/-besMrPa_TbE/VUzYS697EiI/AAAAAAAAAAY/VB2tsPgYPrQ/s1600/cbwipeinstructions.PNG>
On Friday, May 8, 2015 at 6:29:19 AM UTC-7, melissa benson wrote:
Are you saying that you are able to completely wipe the machine with "forced enrollment" on without a flash drive? I didn't think this was the case. Is it truly wiping the device? Not just a "power wash"?
On Thu, May 7, 2015 at 5:50 PM, Kevin O'Donnell <odon...@belmar.k12.nj.us<mailto:odon...@belmar.k12.nj.us><javascript:>> wrote:
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
*All email to and from @belmar.k12.nj.us<http://belmar.k12.nj.us><http://belmar.k12.nj.us> <http://belmar.k12.nj.us> is to be
It is a lot quicker now. In fact I have had to wipe a few devices as I set up roomsfor PARCC testing and it takes minutes. One device had accessibility set with voice comments and the only way to get it off and to boot into the Testaverde was to wipe it, then re-enroll
--
Confidentiality Notice: the information contained in this email and any
attachments may be legally privileged and confidential. If you are not an
intended recipient, you are hereby notified that any dissemination,
distribution, or copying of this e-mail is strictly prohibited.
used for educational purposes*
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com><javascript:>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com><javascript:>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com><javascript:>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
mebe...@gmail.com<mailto:mebe...@gmail.com><javascript:>
www.melbenson.com<http://www.melbenson.com><http://www.melbenson.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com><mailto:k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
For more options, visit https://groups.google.com/d/optout.
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>.
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
For more options, visit https://groups.google.com/d/optout.
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To post to this group, send email to k12ap...@googlegroups.com<mailto:k12ap...@googlegroups.com>
--
--
You received this message because you are subscribed to the Google
Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group, send email to
k12appstech...@googlegroups.com<mailto:k12appstech%2Bunsu...@googlegroups.com>
For more options, visit this group at
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com>.
For more options, visit https://groups.google.com/d/optout.
--
http://groups.google.com/group/k12appstech?hl=en?hl=en
---
You received this message because you are subscribed to the Google Groups "Google Apps K12 Technical Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email to k12appstech...@googlegroups.com<mailto:k12appstech...@googlegroups.com>.
For more options, visit https://groups.google.com/d/optout.
--
Melissa Benson
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
--
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
www.melbenson.com<http://www.melbenson.com>
Melissa Benson
@mebenson
--
Melissa Benson
@mebenson
mebe...@gmail.com<mailto:mebe...@gmail.com>
Jonathan Sallée
May 11, 2015, 11:24:44 AM5/11/15
to Twyla Felty, Melissa Benson, Mark Wagnon, k12ap...@googlegroups.com
Powerwash is definitely still an option with enrolled devices, but only immediately after completing that quick wipe, before setting up wifi and enrollment. It it were me returning devices, that is how I would do it. Then you don't have to deprovision & re-enroll.
Anxious to find out what support says.
Regards,
Jonathan T. Sallée, M.Ed.
Supervisor of Technology
Lincoln Elementary School District 156
410 West 157th Street
Calumet City, IL 60409
Reply all
Reply to author
Forward
0 new messages