Classroom app not allowing student access

[Jesse Thorstad]

A student just stopped in to say that the Classroom app on her Android dvice won't allow her into her Classroom classes.

We tried in Chrome at classroom.google.com. That worked.

Had her sign into classroom on my iPhone. That worked, too.

She's uninstalled and reinstalled the Classroom app a number of times. Each time she gets the message below. She's definitely signing into her school account. Any ideas? I'm not Android-intelligent.

Jesse Thorstad Technology Specialist, Fergus Falls Public Schools Phone: 218-998-0544 x9636 Email: jtho...@fergusotters.org Website: www.isd544.org Ride: o ||||||| o

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[Jeff Li]

It sounds like it's signing in on her personal Google account. She needs to add her GAFE account on her device and choose that one when presented a list of accounts when she launches Google Classroom.

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