Issue 3734 in k9mail: Getting "Application is not installed on your phone" error.

[k9m...@googlecode.com]

Status: New
Owner: ----
Labels: Type-Defect Priority-Medium Product-k9mail

New issue 3734 by mikee...@gmail.com: Getting "Application is not installed
on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

Is this a bug or a support request? If it's a support request, please join
the discussion mailing list at http://groups.google.com/group/k-9-mail and
ask there.

What's going wrong?

When using the Recent applications list on a Droid Bionic and selecting
K-9, get the error "Application is not installed on your phone". However,
can use K-9 just fine when selecting from the normal menu.

Have you looked for another ticket that might already be about your bug?
If not, visit http://code.google.com/p/k9mail/issues/searchtips before
submitting this bug report.

What steps will reproduce the problem?
1. Install K-9 (I have tried several versions including 3.803)
2. Use K-9 mail
3. Press and hold on "Home" button
4. Get "Recent" apps list
5. Click on K-9
6. Get error described above

What do you expect to have happen?

Expect that K-9 would open as usual.

What do you see instead?

Error as described above.

What version of K-9 are you using?

3.803

Is your email account a POP account, Exchange Account or an IMAP account?

IMAP

In order for us to have a chance at helping you with a complex issue, we're
going to need a debug log from your phone. You can dramatically increase
the chances of a quick and successful resolution to this issue by following
the directions at https://github.com/k9mail/k-9/wiki/LoggingErrors -- If
you can't give us a trace, there's a pretty good chance that we won't be
able to act on your bug report.

Log attached.

What else should we know?

That is about it. Thanks.

Attachments:
aLogCat output - 2011-10-03.txt 13.3 KB

[k9m...@googlecode.com]

Comment #1 on issue 3734 by diamond....@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I have the same problem.
K-9 Mail Version 3.802
DROID X Android version 2.3.3
System version 4.5.596.MB810.Verizon.en.US

I have not attempted to get a log file.

[k9m...@googlecode.com]

Comment #2 on issue 3734 by diamond....@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I should also note that I have rooted my phone.

[k9m...@googlecode.com]

Comment #3 on issue 3734 by bernhard...@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

k9 seems to be running. And there is no entry in the log indication some
problems.
sounds like an android os bug?

[k9m...@googlecode.com]

Comment #4 on issue 3734 by diamond....@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I finally got access to a log trace. Nothing comes out for k9 but does
come out for Launcher:

E/Launcher( 4638): Launcher does not have the permission to launch Intent {
flg=0x10100000 cmp=com.fsck.k9/.activity.setup.Prefs }. Make sure to create
a MAIN intent-filter for the corresponding activity or use the exported
attribute for this activity. tag=ApplicationInfo(title=Settings)
intent=Intent { flg=0x10100000 cmp=com.fsck.k9/.activity.setup.Prefs }
E/Launcher( 4638): java.lang.SecurityException: Permission Denial: starting
Intent { flg=0x10100000 cmp=com.fsck.k9/.activity.setup.Prefs } from
ProcessRecord{408f9928 4638:com.motorola.blur.home/10005} (pid=4638,
uid=10005) requires null
E/Launcher( 4638): at android.os.Parcel.readException(Parcel.java:1322)
E/Launcher( 4638): at android.os.Parcel.readException(Parcel.java:1276)
E/Launcher( 4638): at
android.app.ActivityManagerProxy.startActivity(ActivityManagerNative.java:1351)
E/Launcher( 4638): at
android.app.Instrumentation.execStartActivity(Instrumentation.java:1374)
E/Launcher( 4638): at
android.app.Activity.startActivityForResult(Activity.java:2873)
E/Launcher( 4638): at android.app.Activity.startActivity(Activity.java:2983)
E/Launcher( 4638): at
com.motorola.blur.apps.AppsActivity.startActivitySafely(AppsActivity.java:222)
E/Launcher( 4638): at
com.motorola.blur.apps.AppsView.onItemClick(AppsView.java:1449)
E/Launcher( 4638): at
android.widget.AdapterView.performItemClick(AdapterView.java:290)
E/Launcher( 4638): at
android.widget.AbsListView$PerformClick.run(AbsListView.java:1838)
E/Launcher( 4638): at android.os.Handler.handleCallback(Handler.java:587)
E/Launcher( 4638): at android.os.Handler.dispatchMessage(Handler.java:92)
E/Launcher( 4638): at android.os.Looper.loop(Looper.java:123)
E/Launcher( 4638): at
android.app.ActivityThread.main(ActivityThread.java:3806)
E/Launcher( 4638): at java.lang.reflect.Method.invokeNative(Native Method)
E/Launcher( 4638): at java.lang.reflect.Method.invoke(Method.java:507)
E/Launcher( 4638): at
com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:839)
E/Launcher( 4638): at
com.android.internal.os.ZygoteInit.main(ZygoteInit.java:597)
E/Launcher( 4638): at dalvik.system.NativeStart.main(Native Method)

[k9m...@googlecode.com]

Updates:
Status: WontFix

Comment #5 on issue 3734 by cketti: Getting "Application is not installed

on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

This looks like a problem with MotoBlur's launcher. Please contact Motorola
about that.

[k9m...@googlecode.com]

Comment #6 on issue 3734 by diamond....@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

Hey mikee...@gmail.com,

If you are still following this bug report can you provide details about
your device and OS version?

k9 team,
Thanks for reviewing and the advise. Keep up the good work on k-9 Mail.

[k9m...@googlecode.com]

Comment #7 on issue 3734 by mikee...@gmail.com: Getting "Application is not

installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I am running a Droid Bionic with 2.3.4

[k9m...@googlecode.com]

Comment #8 on issue 3734 by diamond....@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

Thanks Mike,

It's likely we are both are using MotoBlur's launcher. I'm going to
continue looking around for a solution. I'll keep you informed.

[k9m...@googlecode.com]

Comment #9 on issue 3734 by mikee...@gmail.com: Getting "Application is not

installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I agree. I posted an issue on the Motorola Bionic forum
(https://supportforums.motorola.com/thread/59339?tstart=0). Maybe something
will come of it.

[k9m...@googlecode.com]

Comment #10 on issue 3734 by gldicke...@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I am having this same problem with a DroidX. I just reset my DroidX to
factory defaults as a test and I again have this problem immediately after
installing K9 mail. That is, I can launch it from the application icon but
not from the "Recent" list where I get the error: "Application is not
installed on your phone".

[k9m...@googlecode.com]

Comment #11 on issue 3734 by mikee...@gmail.com: Getting "Application is

not installed on your phone" error.
http://code.google.com/p/k9mail/issues/detail?id=3734

I'd like to report that with the recent update from Motorola to my Droid
Bionic, this issue has been resolved (along with several other issues).