Issue 6033 in k9mail: body text not completely shown in Android 4.4

[k9m...@googlecode.com]

Status: New
Owner: ----
Labels: Type-Defect Priority-Medium Product-k9mail

New issue 6033 by mste...@gmail.com: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

What steps will reproduce the problem?
1. open a mail.
2. you will see that the body text is not displayed from the beginning but
starts a few lines down
3.

What do you expect to have happen?
see the complete body

The preview of the message in the inbox shows the first two lines. These
lines (and more) are not displayed in the message view.

What do you see instead?
truncated body text

What version of K-9 are you using?
4.409

What is your device and what version of Android are you using?
Nexus 5, 4.4

Is your email account a POP account, Exchange Account or an IMAP account?
IMAP



--
You received this message because this project is configured to send all
issue notifications to this address.
You may adjust your notification preferences at:
https://code.google.com/hosting/settings

[k9m...@googlecode.com]

Comment #1 on issue 6033 by and...@ducker.org.uk: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I get this too - looks like the first line or two are being hidden under
the heading (with the subject line, sender, etc.)

[k9m...@googlecode.com]

Comment #2 on issue 6033 by neil.n...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

This could be a view layout issue. If you zoom in on the message body, the
header pane also enlarges and slides up out of view. This reveals the top
lines of the message.

(I get the same problem: Android 4.4, Nexus 5, K-9 Mail 4.409)

[k9m...@googlecode.com]

Comment #3 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same problem here. Nexus 5, Android 4.4, K9 Mail 4.409 + 4.700.
The text of test emails send with mailx will "start" in line 7.
Most text emails I get have less lines, so I thought the mails where empty/
not displayed at all.

[k9m...@googlecode.com]

Comment #4 on issue 6033 by mste...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Unfortunately zooming does not help for every mail.
Sometimes the top is still hidden.

[k9m...@googlecode.com]

Comment #5 on issue 6033 by monkeysp...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same problem here. The top of the message is cut off in both portrait and
landscape.

[k9m...@googlecode.com]

Comment #6 on issue 6033 by barry.ri...@dms4u.co.uk: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

yes, I get exactly the same on my new Nexus 5 + KitKat

A real shame because after a longtime K9 user, this makes it unusable...

Surely not a "medium" issue... I have had to load an alternative client...
hope you can fix it fast !

[k9m...@googlecode.com]

Comment #7 on issue 6033 by brian.sa...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I was just coming here to report this as well. Same deal, Nexus 5 with
kitkat 4.4

[k9m...@googlecode.com]

Comment #8 on issue 6033 by codeman38: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

To add to this: the display error happens in both the stable (4.4) and dev
(4.7) branches of K-9.

[k9m...@googlecode.com]

Comment #9 on issue 6033 by GarrieMu...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same device, same android version, same problem.

[k9m...@googlecode.com]

Comment #10 on issue 6033 by spacet...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I'm experiencing the same Problem on my new Nexus 5. :-((

[k9m...@googlecode.com]

Comment #11 on issue 6033 by gcd...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same problem, Zooming does not help. Problem persists even with (a)
autoshrink message to screen (b) split window.

[k9m...@googlecode.com]

Comment #12 on issue 6033 by trice.sc...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same problem on Nexus 5 4.4.

[k9m...@googlecode.com]

Comment #13 on issue 6033 by goo...@sven-radde.de: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

FWIW, here is a screenshot showing how the first four lines are missing on
a Nexus5/Kitkat.

Extreme zooming can get me everything except the upper half of line 1, but
that's no real workaround...

Attachments:
Screenshot_2013-11-05-23-05-41.png 30.2 KB

[k9m...@googlecode.com]

Comment #14 on issue 6033 by codeman38: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

For debugging purposes, I just confirmed that this *can* be replicated in
the Android 4.4 emulator.

[k9m...@googlecode.com]

Comment #15 on issue 6033 by codeman38: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Looks like the issue lies somewhere in TitleBarWebView, though I'm still
not sure of the specific details of why it's doing what it's doing.
(Specifically, if I comment out the call to setEmbeddedTitleBarCompat
within SingleMessageView, the whole message becomes visible.)

[k9m...@googlecode.com]

Comment #16 on issue 6033 by lars.c...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I can confirm this bug, too.
Nexus 5, Android 4.4.

As seen in #13, my mails start with line 5, too.
Zooming doesn't really help, line 1 is still cut.

[k9m...@googlecode.com]

Comment #17 on issue 6033 by vanja.ze...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I can confirm this bug, Nexus 5 ASOP 4.4

[k9m...@googlecode.com]

Comment #18 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Just got an update to 4.800 from the Play Store.
The Issue is fixed in that version.

[k9m...@googlecode.com]

Comment #19 on issue 6033 by vanja.ze...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

amazing! It's already fixed as wulf said! Thanks!!!

[k9m...@googlecode.com]

Comment #20 on issue 6033 by g.chr...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Very quick reaction! Yet, it doesn't work for all mails. For some, the
contents quickly flash and then it's blank. For others, it does not even
flash (might just be too fast).

[k9m...@googlecode.com]

Comment #21 on issue 6033 by mste...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Yep, thanks for the quick fix.
But unfortunately a bit to quick.

Does not work for me for all mails either.

[k9m...@googlecode.com]

Comment #22 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Try disabling "auto fit message" in general display settings.
This fixes that problem for me in most cases.
But that is of course only a temporary quick-fix.

[k9m...@googlecode.com]

Comment #23 on issue 6033 by g.chr...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

With the new version, self-signed certificates with IMAP SSL does not work
anymore.

[k9m...@googlecode.com]

Comment #24 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I installed the 4.409 from Play Store, created my account with a self
signed cert, updated to 4.700 (manual apk install) and updated to 4.800
from Play Store this morning.
I don't have any problem with my self signed cert for IMAP SSL. Maybe
because the account setup was done in 4.409.

[k9m...@googlecode.com]

Comment #25 on issue 6033 by mug...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I'm running Android 4.4 with K-9 Mail 4.800. I found that when I hold the
phone in portrait orientation the body of some messages do not display. If
I rotate the phone into landscape orientation the body of the message is
displayed.

[k9m...@googlecode.com]

Comment #26 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

check if #22 helps (disable auto fit).

[k9m...@googlecode.com]

Comment #27 on issue 6033 by mste...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Also sometimes nothing is displayed at all in portrait mode. You can only
see it flashing for a really short time (see #20).
After rotating to landscape mode the complete mail is shown.
After rotating back to portrait the mail is also completely shown here.


Disable auto fit is also workaround for me.

[k9m...@googlecode.com]

Comment #28 on issue 6033 by MarinkoN...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same here. Nexus 5, Android 4.4.

Disabling auto fit works for me.

[k9m...@googlecode.com]

Comment #29 on issue 6033 by idonotre...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Version 4.800 from the Play store yesterday with auto fit off fixed the
issue for me.

[k9m...@googlecode.com]

Comment #30 on issue 6033 by ridethef...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

4.800 downloaded off the site, autofit off works. Still buggy with auto-fit
on. Sometimes I can get it to display by repeatedly rotating the phone.
Definitely wouldn't push out a stable release until this gets fixed. (Nexus
5, 4.4)

[k9m...@googlecode.com]

Comment #31 on issue 6033 by KC0...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Hi Folks!
I have this same very problem with my TF700 transformer for a while. I
would like to upgrade to 4.8 but when I go to the google store, I'm not
given an option to update, so I uninstall, then re-installed k9. The Store
is only installng V4.4, not v4.8. I've cleared the data for Downloads,
Download Manager, Google Play Service and Google Play Store but still only
get V4.4.

Any way to get to 4.8 for me? Thank you in Advance!

[k9m...@googlecode.com]

Comment #32 on issue 6033 by KC0...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I found that I need to get my TF700 up to kitkat 4.4. arg!

[k9m...@googlecode.com]

Comment #33 on issue 6033 by KC0...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I have a bigger problem then I thought.... There is no scheduled update
for the TF700 transformer to 4,4 kitkat. Will thre be anything to fix this
bug for people who are stranded by Asus on 4.2.1 ?

[k9m...@googlecode.com]

Comment #34 on issue 6033 by wulf.we...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

4.8xx is only available for kitkat users, because it is not final but has
some fixes specifically for kitkat.
I don't think that your problem is caused by the same issue. In kitkat the
webview has some changes which causes this problem. I don't think that
4.8xx will fix your problem.

You can always download any version of k9-mail here:
https://code.google.com/p/k9mail/downloads/list
You will have to temporarily enable other sources in security settings to
manually install an apk, and you will have to install every update manually
as well, until 4.8xx is released in the play store for everyone.

[k9m...@googlecode.com]

Updates:
Status: Fixed

Comment #35 on issue 6033 by cketti: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

This should be fixed in v4.801

[k9m...@googlecode.com]

Comment #36 on issue 6033 by cketti: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Issue 6036 has been merged into this issue.

[k9m...@googlecode.com]

Comment #37 on issue 6033 by hptas...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

"You can always download any version of k9-mail here:
https://code.google.com/p/k9mail/downloads/list"

I tried installing 4.800 and 4.801 on Asus ME301T, and got "There was a
proglem parsing the package." Versions prior to 4.8xx don't have this
issue. Is that expected?

[k9m...@googlecode.com]

Comment #38 on issue 6033 by martin.g...@gmail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

The version with the fix is not yet available in F-Droid. When trying to
install the version from the download page I get an error about the
signature. Can somebody put the fixed version in F-Droid, please? That
would be much appreciated.

Thanks!

[k9m...@googlecode.com]

Comment #39 on issue 6033 by cketti: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Issue 6073 has been merged into this issue.

[k9m...@googlecode.com]

Comment #40 on issue 6033 by cketti: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Issue 6083 has been merged into this issue.

[k9m...@googlecode.com]

Comment #41 on issue 6033 by mario.l...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I have upgraded to 4.801 via the Play store and disabled the auto-fit
option as well, still I continue to experience the same bug on my Nexus7
with kitkat.

[k9m...@googlecode.com]

Comment #42 on issue 6033 by jbbish...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Nexus 7 with Android 4.4.2
I downloaded 4.409 from the Play Store several days ago, did not have this
problem, then an update pushed down a day or so later and I was unable to
see the first 4+ lines of an email. I just updated to 4.801 from the Play
Store and the problem is fixed. I have Auto-fit checked on.

[k9m...@googlecode.com]

Comment #43 on issue 6033 by F.Schme...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

4.8.* isn't available via F-Droid. Please fix this.
It gets really annoying to "answer" each mail to read the first Lines :(

[k9m...@googlecode.com]

Comment #44 on issue 6033 by cketti: body text not completely shown in
Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Issue 6168 has been merged into this issue.

[k9m...@googlecode.com]

Comment #45 on issue 6033 by web4...@googlemail.com: body text not

completely shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

I have got the same Problem with Cyanogenmod 11 (4.4.2) on my SGS3.

[k9m...@googlecode.com]

Comment #46 on issue 6033 by BHStand...@gmail.com: body text not completely

shown in Android 4.4
http://code.google.com/p/k9mail/issues/detail?id=6033

Same issue with version 4.8.0.4. Samsung Galaxy S4 Active on Android 4.4.2.

[k9m...@googlecode.com]

Comment #47 on issue 6033 by godlik...@gmail.com: body text not completely
shown in Android 4.4
https://code.google.com/p/k9mail/issues/detail?id=6033

This issue is definitely not fixed. I have it on stock 4.4.2 on my Note 3.
There's no way I can check the first few lines of email body, not even
zooming in. The headers are right on top of that.

[k9m...@googlecode.com]

Comment #48 on issue 6033 by jsteele...@gmail.com: body text not completely

shown in Android 4.4
https://code.google.com/p/k9mail/issues/detail?id=6033

The likely reason people might still be observing this problem is because
they are using an old version of K-9 Mail.

I've observed where people will be happily using an old version of K-9 Mail
on Jelly Bean, and then one day their device is updated to KitKat and all
of a sudden K-9 Mail isn't working properly. Simply updating K-9 Mail
solved the problem.

[k9m...@googlecode.com]

Comment #49 on issue 6033 by godlik...@gmail.com: body text not completely

shown in Android 4.4
https://code.google.com/p/k9mail/issues/detail?id=6033

After making my comment, I went to F-Droid and saw that there was an update
there. The update was not present on Play Store (what I normally use to
update apps), and I remember checking a few weeks ago that F-Droid had
actually an older version than the one from Play Store. After updating it
fixed the issue. Thanks!