Outgoing server issue w/ Comcast & K9 Mail?

[Cody Reich]

Comcast must have made a change lately or something?  Long time user of K9 mail and love the app. I have it on 3 work phones and it has been fantastic for many years.  But yesterday (10-11-2019) I noticed I can not send emails.  Receiving emails still works perfectly, but all 3 phones I use it on stopped being able to reply or send emails.  I double checked all the settings and nothing has changed on them.

I called comcast and they said it's a K9 issue and told me to stop using it and use their website for emails.  I want to keep using K9 so what's the best way to get it to work with Comcast now?

Here's my outgoing settings that stopped working:

SMTP = smtp.comcast.net

SECUTIRY = SSL/TLS

PORT = 465 (Tried 587 and it does not work either)

REQUIRE Sign In - Checked Yes

USER NAME = all 3 user accounts stopped working at the same time. I've checked this and they are all correct for my accounts

AUTHENTICATION = Normal Password (I tried Encrypted Password and it did not work either)

PASSWORD = Has been double checked and all 3 accounts use different passwords and all 3 stopped working at the same time

What options do I have if I want to keep using K9?

[Peter Holsberg]

Sending via smtp.Comcast.Net

[Cody Reich]

Here's a screen shot.  I tried using the upper case "C" and "N" in Comcast and that did not work either.  Thank you for the suggestion.  

I really do not want to use a different app.  I love K9 mail.  Any other ideas for me to try?

[Andy Figueroa]

Try another client with the same credentials, i.e. Gmail app or Thunderbird
on the PC. You''ve got to troubleshoot before giving up. Capitalization
doesn't matter in smtp addresses (or any other domain names).

Regards.

> --
> You received this message because you are subscribed to the Google Groups
> "K-9 Mail" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to k-9-mail+u...@googlegroups.com
> <mailto:k-9-mail+u...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/k-9-mail/26a0cf36-2a6a-4027-b33c-6afd9b982c81%40googlegroups.com
> <https://groups.google.com/d/msgid/k-9-mail/26a0cf36-2a6a-4027-b33c-6afd9b982c81%40googlegroups.com?utm_medium=email&utm_source=footer>.

[Cody Reich]

That's a good idea Andy.  I put the same credentials in to Thunderbird on my PC and it works great.  Send and replies to emails perfectly.  The same credentials in K9 Mail on 3 different android phones and still does not work.

[Gunter Königsmann]

In italy I once had one mobile network provider who interrupted connections to certain mail servers. Not that the problem isn't k9 but the network provider...

--
Diese Nachricht wurde von meinem Android-Gerät mit K-9 Mail gesendet.

[Andy Figueroa]

Might be a certificate problem. Might require you to delete the account in
K-9, the re-add it, to make it (and Android) look at the certificate and
give you choice to accept or not.

Andy

> --
> You received this message because you are subscribed to the Google Groups
> "K-9 Mail" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to k-9-mail+u...@googlegroups.com
> <mailto:k-9-mail+u...@googlegroups.com>.
> To view this discussion on the web visit

> https://groups.google.com/d/msgid/k-9-mail/BB8A7D65-D3EF-47B6-BD9A-AA627F2F56EA%40gmail.com
> <https://groups.google.com/d/msgid/k-9-mail/BB8A7D65-D3EF-47B6-BD9A-AA627F2F56EA%40gmail.com?utm_medium=email&utm_source=footer>.

[Cody Reich]

I think you might be right.  This does not feel or seem like a K9 mail issue.  I think it's Comcast.

[Cody Reich]

That's a good idea.  I just used my work credentials instead of comcast and it works great on K9 mail.  K9 sends and replies to emails with those credentials so it might be a certificate issue with Comcast.  I'll try to delete an account and try that with the comcast credentials again and see if it works.

> email to k-9-...@googlegroups.com
> <mailto:k-9-...@googlegroups.com>.