K9 not displaying all emails on my IMAP server

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Yoni

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Aug 2, 2015, 10:44:36 PM8/2/15
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Hi Everyone,

I'm hoping somebody will have an idea of what is going on. First disclaimer: this issue is not isolated to K9.

Here is what is going on. My email is hosted via my website hosting plan and I use IMAP to manage the email. I have no problems seeing all of my emails on my Windows 7 64bit PC running Outlook from Office 365.

I switched hosts for my website/email, suddenly, email on my phone is problematic. Currently, K9 displays a few current emails in my inbox and then of the 250 that I have it set to load, it displays older emails from one year ago.

I have checked my settings. It appears to be configured properly. It's polling all folders.

I'm completely stumped.

I've removed the accounts and set them up again. I've uninstalled K9. I even installed Outlook for Android and the same issue is recurring.

Any ideas?

Thank you for your time and assistance.

~Yoni

Richard

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Aug 3, 2015, 4:24:36 AM8/3/15
to k-9-...@googlegroups.com

> Date: Sunday, August 02, 2015 19:44:36 -0700
> From: Yoni <yonatan.g...@gmail.com>
If I understand things correctly:

-- you had your mail hosted by mail service provider (MSP) - A

-- you moved it to MSP - B

-- on your desktop client you see all your mail

-- on mobile device clients (K-9 and others) you only see
some current and then some older messages

Assuming that that's basically correct ...

-- when you move messages between MSPs the "most recent" order
generally gets messed up

-- your desktop client pulls all your messages, so this
doesn't matter

-- your mobile client only pulls a limited number of the
"most recent" messages, so that order matters

-- it's showing you the most recent N, but your MSPs view
of "most recent" is messed up because of the move

One way to overcome this on the mobile client is to have it pull all
your messages, by setting the:

- [account] settings
- fetching mail
- local folder size

value to a number larger than your total message count.

Alternatively you can fix this by deleting/archiving the older
messages.

Or you can leave things alone. Over time, as new messages come in,
this will likely resolve itself as/when your new "most recent"
message count in your mailbox(es) gets to be more than the N that
you are pulling.

I actually think that some combination of the first (increase the
pull count) and second (clear out the old messages) would work best.


Yonatan Greenstein

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Aug 3, 2015, 9:29:54 PM8/3/15
to k-9-...@googlegroups.com

Thank you Richard.

You hit the nail on the head. I will probably sit tight and wait for new emails to roll in. I'm glad there isn't a bigger problem!

- Yonatan

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