How can I file a complaint against Turkish Airlines?

4 views

Skip to first unread message

Nora Williams

<norawilliams236@gmail.com>

unread,

Nov 30, 2023, 2:18:20 AM11/30/23

to Justfindfares

Turkish Airlines is providing world-class facilities. Passengers have an amazing experience throughout their flight journey. The reason behind offering the best service to travelers is possible due to the feedback form shared by the airline to improve the facilities. If you need to share the complaint, check the different ways for Turkish Airlines customer service mentioned below.

How can i get the Turkish Airlines feedback form?

This is considered the best medium to connect with the airline when you need to inform the airline about problems faced during the journey. Moreover, you can write suggestions about the facilities to make the journey comfortable for differently-abled, pet, or pregnant passengers.

Check the steps to connect with the complaint form:

Visit the website or open the app.
Click on the Help option.
Select the contact choice.
Choose the Feedback form.
Now, select the suitable feedback form.
Fill out the details.

What is the Turkish Airlines office address?

Flyers can use the Turkish Airlines headquarters to share their issues. The headquarters is located at the Turkish Airlines General Management Building, Istanbul Atatürk Airport in Yeşilköy, Bakırköy, Istanbul. You can write a mail and post it to the address. However, a response can be delayed compared to the other mediums.

Another way to connect with a live representative is at the airport. You need to visit the ticket counter and share your flight details and concerns. Generally, the ticket counter/ terminal is mentioned in the confirmation ticket mailed to your registered ID. Agents will make sure that the appropriate actions are taken.

Can I speak about complaints via a Turkish customer number?

Suppose you need to complain about the unpleasant experience of not getting the boarding pass online due to a technical issue. You can contact a human agent if you are not present at the airport. Dial the Turkish Airlines phone number 1 (800) 874-8875 or +1(802)-216-4422 for resolutions. The advantage of using the contact number is that you will be provided with the required information without any delay. Ensure you choose the right IVR option to connect with the agents.

How can frequent flyers complain to the agents?

Passengers with membership programs are offered the complaint form. You need to choose the feedback form under the help section. After that, you are required to select the “Continue with Miles&Smiles” option. Now, log in to your account and complete the details to connect with the agents.