Dear Friends,
I thought about connection several times yesterday...
Last evening I made a quick stop at a grocery store. The clerk who rang up my purchases didn’t look at me and didn’t greet me. While she was scanning my groceries, she picked up the phone and punched in some numbers. Then she said in the phone, “509.” I waited, wondering if that was the code for “I need a price check on blueberries.” Then she said it again in the phone, “509.” I happened to glance down at the credit card pin pad and saw that the total I owed was $5.09. Ah! So she was talking to ME! I paid for my groceries, said thank you and left. She never did look at me or say anything else at all.
I really wanted to connect with that clerk, and somehow I missed an opportunity. I left thinking of what I would teach if I was doing an in-service on “Connecting with the Customer” at that store. Today is another day, and I’ll see what I can do with the opportunities that come my way.
Today is my birthday, and I’m advertising it to you to Connect and party with you by email! Today I am 63 years old and am celebrating all kinds of things. For example, hooray for getting older! Have a treat today for my birthday, and remember me when you enjoy it. Thank you for celebrating with me. It’s WONDERFUL to CONNECT with you in this way on my birthday.
Sending 63 tons of love and well wishes,
Peggy
Sent from Yahoo Mail for iPhone |
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