Regarding current outage.

Nishanth Kottary

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Sep 9, 2016, 2:37:08 AM9/9/16

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Hi all,

JuliaBox has been down for the past several hours due to a fault with the Monitoring service provided by our cloud provider, Google Cloud Platform. The default usage limit for the said service was too low to handle the recent load and we were unaware of it. The service will be reset in a couple of hours after which things will be back to normal.

We have requested Google Support for an earlier reset but they are unable to do so. We will keep you posted on when the issue is resolved.

We are working to ensure that such outages do not happen in the future. We apologize for the inconvenience caused.

Regards,

Nishanth

Viral Shah

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Sep 9, 2016, 3:11:25 AM9/9/16

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Working again now. Seems like Google cloud team either reset things.

-viral

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Nishanth Kottary

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Sep 9, 2016, 3:15:39 AM9/9/16

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But the quota is not increased so I am following up on that.

Madeleine Udell

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Sep 9, 2016, 8:43:57 AM9/9/16

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...I guess I should have warned you all that my class's homework was due tomorrow...! Sorry we brought the service down!

On Friday, September 9, 2016 at 3:15:39 AM UTC-4, Nishanth Kottary wrote:

But the quota is not increased so I am following up on that.

On Fri, Sep 9, 2016 at 12:41 PM, Viral Shah <vi...@mayin.org> wrote:

Working again now. Seems like Google cloud team either reset things.

-viral

On Sep 9, 2016 12:07 PM, "Nishanth Kottary" <nish...@juliacomputing.com> wrote:

Hi all,

JuliaBox has been down for the past several hours due to a fault with the Monitoring service provided by our cloud provider, Google Cloud Platform. The default usage limit for the said service was too low to handle the recent load and we were unaware of it. The service will be reset in a couple of hours after which things will be back to normal.

We have requested Google Support for an earlier reset but they are unable to do so. We will keep you posted on when the issue is resolved.

We are working to ensure that such outages do not happen in the future. We apologize for the inconvenience caused.

Regards,
Nishanth

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