ERROR A problem occurred

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msidir...@gmail.com

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Jul 11, 2017, 5:33:38 AM7/11/17
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I am working  on a computer (windows 7) belonging to a domain group. When I login as an administrator , there is no problem in the digital signature but when i login as user there is problem. The same user on another similar computer works well

"ERROR  A problem occurred
java.io.IOException: PDF header signature not found.
    at com.lowagie.text.pdf.PRTokeniser.checkPdfHeader(Unknown Source)
    at com.lowagie.text.pdf.PdfReader.readPdf(Unknown Source)
    at com.lowagie.text.pdf.PdfReader.<init>(Unknown Source)
    at com.lowagie.text.pdf.PdfReader.<init>(Unknown Source)
    at net.sf.jsignpdf.SignerLogic.signFile(SignerLogic.java:152)
    at net.sf.jsignpdf.SignerLogic.run(SignerLogic.java:114)
    at java.lang.Thread.run(Unknown Source)"

Can somebody help me?

Josef Cacek

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Jul 12, 2017, 4:31:06 AM7/12/17
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The provided message seems like the input file has a wrong format.

Are you sure, your input PDF file is valid? Have you tried the same
file on all machines?
--jc
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msidir...@gmail.com

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Jul 12, 2017, 5:17:15 AM7/12/17
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Thank for your responce. My input file is valid. I try the same file in other similar pc and its everything ok. Also When I
 login as an administrator , there is no problem in the digital signature with the same file but
when i login as user there is problem.

Josef Cacek

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Jul 12, 2017, 10:19:47 AM7/12/17
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Then it rather seems as a problem with access permissions to the given file.

You could try to configure the JSignPdf application to run with
administrator privileges, but I'm not a Windows expert, so I don't
have a hint how to do it.

-- jc
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