Problem w/ JSignPdf v1.6.4 WINDOWS-MY keystore

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Nikos Gabrielides

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Dec 11, 2020, 1:44:22 AM12/11/20
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Hi,

Currently using JSignPdf (v1.6.4)  w/ embedded JRE on Windows Vista for a specific user. 
We're having problem w/ the WINDOWS-MY keystore. 
The error that pops up says that the "keystore was not loaded successfully check the keystore typepath and password are valid." when pressing Load Keys. 

The user has local administrative rights and is Active Directory user.
We should use v1.6.4 for compatibility w/ the timestamp provider.

The token is valid because he could sign through a web based 
document management system.

Any ideas  of how to solve this?

Thx
IMG_20201209_120400.jpg

Θεόφιλος Ιντζόγλου

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Dec 11, 2020, 11:04:54 AM12/11/20
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Στις Παρασκευή, 11 Δεκεμβρίου 2020 8:44:22 Π.Μ. EET Nikos Gabrielides έγραψε:
> Hi,
>
> Currently using JSignPdf (v1.6.4) w/ embedded JRE on Windows Vista for a
> specific user.
> We're having problem w/ the WINDOWS-MY keystore.
> The error that pops up says that the "keystore was not loaded successfully
> check the keystore *type*, *path* and *password* are valid." when pressing
> Load Keys.
>
> The user has local administrative rights and is Active Directory user.
> We should use v1.6.4 for compatibility w/ the timestamp provider.
>
> The token is valid because he could sign through a web based
> document management system.
>
> Any ideas of how to solve this?
>
> Thx

Please check if you are using the 32bit version of Java 8.

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Nikos Gabrielides

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Dec 30, 2020, 5:38:12 AM12/30/20
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It's the embedded Java.
C:\Program Files (x86)\JSignPdf\jre\bin>java -version
openjdk version "1.8.0_181"
OpenJDK Runtime Environment (Zulu 8.31.0.1-win32) (build 1.8.0_181-b02)
OpenJDK Client VM (Zulu 8.31.0.1-win32) (build 25.181-b02, mixed mode)

But there is also Java 1.6.0_45 installed
C:\Program Files (x86)\JSignPdf\jre\bin>cd \

C:\>java -version
java version "1.6.0_45"
Java(TM) SE Runtime Environment (build 1.6.0_45-b06)
Java HotSpot(TM) 64-Bit Server VM (build 20.45-b01, mixed mode)

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