JResearch Backend Blank Page

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Julius Bohm

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Jan 25, 2021, 12:38:13 PM1/25/21
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Hello JResearch-Team,

I installed the JResearch-Plugin but I got the problem I'm only seeing a
blank page when I'm looking for Components/JResearch in the backend. Is
there any more configuration work to do instead of installing it with
the Extension Manager?
Or do I have to upload a sample BibTex-File to some direction?
Thanks for your help already.

Greetings

Julius Bohm

Carlos M. Cámara

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Jan 25, 2021, 1:08:08 PM1/25/21
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Hi Julius,

We are really sorry for the inconvenience.

Can you please provide more info about your site configuration? (php version, Joomla version, jresearch version...)

Best!!

Julius Bohm escribió el 25/1/21 a las 11:22:
-- 
Carlos Cámara
www.hepta.es

Luis Galárraga

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Jan 25, 2021, 4:52:42 PM1/25/21
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Hi Julius,

Also, it could help if you enable the error display in your server (in the PHP configuration file). That way we can diagnose the cause of the crash.

Best,
Luis

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