Jpos PCLAN and GPRS port down

[Susanta Kumar]

Hi team,

I am currently facing an issue with GPRS and PCLAN port down. The symptoms are as follows:

Initially, the Q2 log writer is idle, and transactions are processed successfully. However, after a couple of minutes, the port hangs and becomes unresponsive, leading to transaction failures.

Please help and let me know if you need any additional information.

Thank you.

[Mark Salter]

Please ask a smart question  (google how).

And then with your new detailed 'smart' question, perhaps share...

- what your system is doing/receiving/sending in those 'couple of minutes'

There are ways to get detail to be output to diagnose the condition leading up to your processing being unresponsive, but for now any detail at all would be good to share in your followup question.

-- 
Mark

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[Susanta Kumar]

Hi Mark ,

I am new to jpos no not able to understand ur comment.

sharing the below configurations

--------99_sysmon.xml--------
<sysmon logger="Q2">
 <attr name="sleepTime" type="java.lang.Long">3600000</attr>
 <attr name="detailRequired" type="java.lang.Boolean">true</attr>
</sysmon>

--------00_logger.xml--------

<?xml version="1.0" encoding="UTF-8"?>

<logger name="Q2" class="org.jpos.q2.qbean.LoggerAdaptor">
<log-listener class="org.jpos.util.ProtectedLogListener">
<property name="protect" value="35" />
<property name="wipe" value="52" />
</log-listener>
  <log-listener class="org.jpos.util.SimpleLogListener" />
  <log-listener class="org.jpos.util.BufferedLogListener">
    <property name="max-size" value="100" />
    <property name="name" value="logger.Q2.buffered" />
  </log-listener>
 


  <!--
  <log-listener class="org.jpos.util.SysLogListener">
     <property name="facility" value="21" />
     <property name="severity" value="5" />
     <property name="tags" value="audit, syslog" />
     <property name="prefix" value="[jPOS]" />
  </log-listener>
  -->

  <log-listener class="org.jpos.util.DailyLogListener">
    <property name="window" value="86400" /> <!-- optional, default one day -->
    <!--needed-->
    <property name="prefix" value="log/q2" />
    <property name="suffix" value=".log"/> <!-- optional -->

    <!--optional the default is "-yyyy-MM-dd" -->
    <property name="date-format" value="-yyyy-MM-dd-HH"/>
    <property name="logger-level" value="2"/>
    <!--optional the default is gzip-->
    <property name="compression-format" value="gzip"/>

    <!--optional the default is .zip for zip, .gz for gzip-->
    <!--
    <property name="compressed-suffix" value=".zip"/>
    -->
   
  </log-listener>
</logger>

---------unipay_NAC.xml-----

<?xml version="1.0" ?>
<server class="org.jpos.q2.iso.QServer" logger="Q2"  name="NACServer">
<attr name="port" type="java.lang.Integer">1920</attr>
<attr name="maxSessions" type="java.lang.Integer">3000</attr>
<channel class="org.jpos.iso.channel.NACChannel"  logger="Q2" header="6000000000" packager="org.unipay.iso.packager.ISO87BINNOPackager">
</channel>
<request-listener class="org.unipay.iso.listener.UnipayQEMIRequestListener" logger="Q2"/>
</server>
-----unipay.xml---

<?xml version="1.0" ?>
<server class="org.jpos.q2.iso.QServer" logger="Q2"  name="SSLServer">
<attr name="port" type="java.lang.Integer">1980</attr>
<attr name="socketFactory">org.jpos.iso.SunJSSESocketFactory</attr>
<property name="keystore" value="../../resources/main/keystore.ImportKey"/>
<property name="clientauth" value="false"/>
<property name="serverauth" value="false"/>
<property name="storepassword" value="quickEMI345"/>
<property name="keypassword" value="quickEMI345"/>
<attr name="maxSessions" type="java.lang.Integer">3000</attr>
<channel class="org.jpos.iso.channel.NCCChannel"  logger="Q2" header="6000000000" packager="org.unipay.iso.packager.ISO87BINNOPackager">
</channel>
<request-listener class="org.unipay.iso.listener.UnipayQEMIRequestListener" logger="Q2"/>
</server>

Regards

Susanta Kumar

+91 7008585139

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[Mark Salter]

Read this...

http://www.catb.org/~esr/faqs/smart-questions.html

-- 
Mark

-------- Original Message --------

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[Andrés Alcarraz]

Hi Susanta,

Without the code of your request listener, I cannot tell more than this, but probably, the request listener is not returning in some cases exhausting the server’s thread pool.

Hope this point you in the right direction. If you need or want more help, please share more info, like relevant parts of the log, how many transactions it processes before hanging, are those transactions responded?

Ideally, you would move the request listener’s logic to a transaction manager, and use an IncomingParticipant

Andrés Alcarraz

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