M4V video not running in Firefox or IE

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Sean Miller

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May 2, 2012, 6:52:46 AM5/2/12
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I have an M4V video which you will see on this page...

http://www.steveholbrook.co.uk/pages/site.php?pgid=238

Works on Chrome, but not on Firefox or IE.

The MP3 file above it works on all browsers, so not quite sure why it
isn't working as the Flash Fallback is presumably being used on the
MP3 just the same?

Any help you can give would be gratefully received.

Best,

Sean

Kb

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May 2, 2012, 9:03:02 AM5/2/12
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if you one the video file directly in FireFox, you get a download prompt 

This is a tell-tale scenario of your server not understanding the mime-types of the m4v file , therefore telling you "hey, you should download this" ! Understandably since the server does not know what the file is then jPlayer will not be much use :D

Easily fixed by going into your web hosting control panel if they allow you to do that :P 

Or.... add the following lines to your .htaccess file or create one if it does not exist 

AddType video/mp4  .mp4

AddType video/mp4  .m4v

AddType video/webm .webm

AddType video/ogg  .ogv

The webm and ogv are optional

lastly make sure the path/url to the video is also correct ;)

Hope that helps

Kb

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May 2, 2012, 9:04:10 AM5/2/12
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yes that should be 'If you open the video file directly .... '

Sean Miller

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May 6, 2012, 2:40:55 AM5/6/12
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On 2 May 2012 14:03, Kb <kbb...@googlemail.com> wrote:

Or.... add the following lines to your .htaccess file or create one if it does not exist 

AddType video/mp4  .mp4

AddType video/mp4  .m4v

AddType video/webm .webm

AddType video/ogg  .ogv


I have done this, but it has not helped.

lastly make sure the path/url to the video is also correct ;)


If it were not correct, surely it would not work in Chrome?

Sean
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