Desktop Plus app does not start

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r1m10

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Nov 16, 2011, 5:56:38 AM11/16/11
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I just installed and purchased the Desktop Plus app. After i added the 3rd account ( that was a box.net, after 1 gdoc and 1 box.net ) the application failed and not does not start anymore.

i did try the following:

1.restart the pc - same issue
2.uninstall and reinstall - after the reinstall the app crashes before asking me the activation code
3.reinstall the sql lite pack ( required ) - reinstall desktop plus. same issue.

I am running genuine win xp on a dell e6410, with 4gb ram, i5 core. 

it is only 2 hours i purchased both web and desktop application ( 49usd ) and i am already regretful. the service would look great, if it could work!

please anyone had similar issue and can  advise ?

thanks




Vincent

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Nov 16, 2011, 9:54:58 AM11/16/11
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I have sent an email to you. Thanks!

AJ

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Nov 29, 2011, 3:50:31 PM11/29/11
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I had the same exact issue....hopefully you will get lucky and some resolution. Vincent and Co. kept the money with no support. 

r1m10

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Nov 29, 2011, 4:43:38 PM11/29/11
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Joukuu was responsive and I got the answer. Unfortunately they are not providing the fix for now, as it seems related to box net API. I am trying to reinstall the app on a restored image of my PC. If that will fail I will not be able to use the app in any way. 

Vincent

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Nov 29, 2011, 9:47:27 PM11/29/11
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Hi Riccard, I emailed you two days ago, we provided two options for your consideration.

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