Joukuu Lite not syncing

[Chuck Sepers]

Good afternoon,

I am unable to get Joukuu Lite to do much of anything. After successfully connecting a service, that service will ultimately time out with the error message: Fail to connect with server. I have tried it on multiple computers and services, but always with the same result.

I would love to purchase the full version, but can't justify it if I can't the core features to work in lite.

Any ideas?

[Vincent]

Hi, we have sent you an email, please check out!

[lono]

I got the same problem for a couple of days. Can you tell me how to solve it?
Thanks

[Vincent]

Thanks. We have uploaded a new version, please have a try. 

[Chuck Sepers]

I have installed the new version, but am receiving the same error. The cloud-based platform works fine, but it seems to be getting hung up on .xls files in Google Docs in the Lite, also, it isn't importing anything from Box.net (all I have are .pdf files there).

[Vincent]

Can you provide me a screenshot, so we can do some test on that!

Thanks

[Chuck Sepers]

The cloud always remains in the sync mode and I always get the same warning. I have installed the lite on various other machines with the same result, but occasionally it will give me an error on other services (e.g., dropbox, box.net).

[Chuck Sepers]

Also added my dropbox account, which synced most of the files, but got this error and a fully "synced" cloud icon, but I am missing many files across all platforms. Here is the screenshot of the new errors I'm getting.

[Vincent]

Thanks. I think that's your computer problem. I will send you an activation code for Joukuu Plus tomorrow, you can test it.

Regards

[Chuck Sepers]

I would love to try Plus, but I don't think the problem is my computer as the same thing happens on all of the computers I have tried. 

[zheng zhou]

I have the same problem with the Lite.