Horus Eportfolio Reset Password

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Whenyour account is created, you will receive an automatic activation email. When you select the link in this email, you will be asked to set up a password - this will be your password for Horus until you change it.

Learn more about resetting your password.

If you don't know with which email address you are registered on Horus, contact your local Horus ePortfolio administrator (this will usually be your local postgraduate centre administrator or foundation school administrator). They can remind you of the email address held for you on Horus once they have confirmed your identity.

If you can't access the email address with which you are registered on Horus, contact your local Horus ePortfolio administrator (this will usually be your local postgraduate centre team). They will be able to change your email address for you.

We have gathered your frequently asked questions into a series of categories, which you can see in the sub-menu under the "FAQs" main menu. You can browse the questions or you can search for a particular question or key word by typing into the "Search" box at the top of this page.

If you experience problems with Horus on older versions of Edge or Safari, you should switch to the latest versions of Chrome or Firefox. Note that Horus is not accessible in Internet Explorer, as many of the features are not compatible with out of date browsers.

--> IT departments that require you to run very old versions of Internet Explorer should be able to provide you with an alternative modern web browser.

We will also support and fix queries from people using up to date browsers for the following platforms (although we don't test these platforms on a regular basis):

- Firefox on Windows

- Safari/Chrome on Mac OSX

- Chrome on Android

If you fit into any of the categories listed above and would like to access Horus, please contact your local e-portfolio administrator - either in your local postgraduate centre or foundation school.

To register, please contact your local Horus ePortfolio administrator (this will usually be your local postgraduate centre team or your foundation school administrator). They will be able to create an account for you.

Ensure you have checked the inbox and junk/spam folder of the email account you have been registered with, as your account activation details will have been sent to that email address. The email may take a few minutes to arrive.

If you still don't receive your activation email, contact your local Horus ePortfolio administrator (this will usually be your local postgraduate centre administrator or foundation school administrator), who will be able to verify your account details or create a new account for you if appropriate.

If you are unsure about whether or not you have an account, you should try to log in (see steps above). If, after following the steps above, you are not able to log in, contact your local Horus ePortfolio administrator (this will usually be your local postgraduate centre administrator or foundation school administrator).

In order to protect your account and your e-portfolio contents, you should always sign out of the system when you have finished working. This is particularly important if you are working on a shared computer (e.g. in a hospital computer room).

If required, you can download the page as PDF by using the browsers "Print to PDF" option. Print the page as normal within your browser, then choose "Save as PDF" as the printer output. Exact instructions will vary between browsers, but all popular Desktop browsers support this.

If you don't have the correct permission, you need to request this from a colleague who does (note that foundation doctors/NTGs and trainers are not likely to have/need administrator permission). All NHSE foundation school teams have relevant permissions, so contact your local NHSE foundation team if you have any queries.

4a. If adding an 'ePortfolio owner' with a GMC number, enter the GMC number and select search, check the details are correct and select 'Add to Horus'. Complete the remaining details and select 'Save changes'

4b. If adding an 'any other user' with a GMC number, enter the GMC number and select search, check the details are correct and select 'Add to Horus'. Complete the remaining details and select 'Save changes'

Near the start of a new training year Horus administrators at NHS trusts or foundation schools may need to create accounts for foundation doctor whose GMC number is not yet live on the register. These doctors will most likely have been recruited after the main recruitment round (in later batch or stand-alone allocations, for example) and will not have been included in the bulk import performed by the Horus team during May/June 2019.

Horus is linked to the GMC's open-access List of Registered Medical Practitioners (LRMP). For doctors (whether in the foundation programme or training/supervising those in the foundation programme), the GMC number, first name, middle name and last name that is shown on Horus comes directly from the LRMP. This means that doctors being added before their registration is live can't be linked directly in the first instance.

As a foundation doctor/NTG, you can create accounts for trainers or assessors in your area who don't appear in your search results when you're adding a trainer/assessor to a form. See the steps below:

6. Once you've completed either step 4. or 5., return to your draft form (which you can access from your home page "Forms in draft" list) and search for the trainer or assessor again. As long as you spell their first/last name / type their GMC number exactly as it appears in Horus they will come up in your form.

Note that you only need to complete this process once for each trainer/assessor who is not already on Horus. You and your colleagues will then find the individual in the trainer/assessor search in the relevant form the next time you want to ask them to sign for you.

To correct this, the administrator needs to essentially repeat the above process. If steps 1-5 were completed, the details entered in step 4 will be saved and you will see the option to "Add rotations" when you search for their GMC number in "Add foundation doctor".

1. Admin menu > Users

2. Scroll to the bottom of the page > select 'Can't find your user? Search across all organisations'

3. Search for the user by their name or email address or look for them in the list

4. Select 'Permissions' next to the relevant user's name

5. Assign permissions as usual, remembering to 'Save changes'

NOTE: This process does not apply to foundation doctor/NTG accounts. See what to do if the foundation doctor is transferring from another trust within your foundation school or from a trust in another foundation school.

If you have a new member of medical staff who has already used Horus at another trust, you will not be able to create a new account for them (this is to make sure there are as few duplicate accounts as possible on Horus). A GMC number can only be used on one Horus account at a time.

1. Admin menu > User list

2. Scroll to the bottom of the page > select 'Can't find your user? Search across all organisations'

3. Search for the user by their GMC number

4. Select 'Permissions' next to the relevant user's name

5. Assign permissions as usual, remembering to 'Save changes'

FPDs are set up as administrator-style users on Horus. They are able to do everything an administrator can. You do not assign FPDs to foundation doctor placements - they have access to the portfolios of all foundation doctors in their assigned location(s).

As of January 2023, Horus ePortfolio have introduced a 'DUAL' label. The 'DUAL' label is used to indicate which accounts have dual permissions. This means any accounts showing a 'DUAL' label have a Foundation doctor/NTG mode and a trainer mode associated with it.

Administrators and FPDs are able to revoke/remove permissions for anyone (this includes admins and FPDs) at their own location level and below their own location level within the location tree.

The "Delete Foundation Doctors" functionality (available in the Horus Admin menu) is only for foundation doctors (FDs) who were allocated but didn't start the foundation programme. It is not intended to be used for FDs who started the foundation programme but left after a short time.

Any FDs who left after a short time should have their rotation/placement end dates updates to reflect the short time they were in the programme - the minimum is 2 days (e.g. 2 August 2017 to 3 August 2017) and any further placements (e.g. December - April and April - August) should be deleted.

Employee-type users (supervisors, trainers, admins) cannot be deleted. If they no longer need access to Horus simply revoke all their current permissions and they'll no longer be able to perform any actions on the system.

When a member of staff leaves an organisation where they had access to Horus, it is the responsibility of the administrative staff at that organisation to remove their permission(s). For good information governance it is important that these permission updates are made as soon as someone no longer needs access to Horus.

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