Autodesk Revit 2022.1 Hotfix Download
Donnie Ehlen
So I have tried to install this hot fix on 3 separate computers and get the same issue. Regardless of the the replies it's a hit fix... I am a user and my job is to hit install.. not figure anything else out. Autodesk the hotfix is screwed... sort it out so I don't have to waste my time please.
The fact that the Revit hotfix is prompting for the original RVT.msi file does not indicate that there is a problem with the installer. This prompt means that at least one of the Revit installation files has been modified by an application other than Revit. In this event, the hotfix needs to identify which portion(s) of the Revit installation file have been modified to ensure that these changes are not removed during the installation of the hotfix. Without this check, Revit hotfixes would end up overwriting information from other applications and negatively impacting their functionality.
However essentially you are saying installing via the desktop application means you may not be able to install subsequent hotfixes and we should have instead downloaded the installation files separately anyway and saved them not knowing we would need them later for the hotfix? Sounds like installing via desktop app although convenient is pointless (at least for a single user).
As it happens the previous hotfix worked fine for 2022 via desktop application so don't know who has been updating these files since then in terms of it not finding them? Applied updates to 2021 products also since with no issue but I suppose that was done with old installer.
@Thanos603 I have to agree with @RPTHOMAS108 all other hotfixes have worked fine including the previous 2022.1 Revit Hotfix which we have installed and are running. If you have made changes to the installer then please change it back.
Tony, I have to agree with the previous points made here. I can charge clients $140/hr for my time, but will Autodesk accept an invoice for the time I spend trying to figure out what the installer is looking for, where I might find it since the program apparently can't find it either, and how to implement the fix? Somehow I doubt it. From my very small amateurish bit of programming, I can sympathize with the update logistics quandary you presented, but this is also an automated install inside the Autodesk App. If I need to go download the original install files from the website, why can't the Autodesk App handle that internally? Either downloading the msi file and figuring out the specific file to look at, or even simply prompting the user with something like "Do you want the app to download the entire install from the website to complete this hotfix? Otherwise, enter an alternate path below." That would at least let the individual user carry on with their work while the app does what it needs to do in the background. Working at a small firm often means wearing multiple hats, and the Autodesk App has been helpful in that I don't have to stop working on my engineering projects to put on my update monkey hat and go around installing updates on everybody's computers at our our small firm, at least for one of the 20 different pieces of software we need. But the workflow you're advocating seems to erase that benefit. Even without the Autodesk App, going through the website still recommends the direct install as the best, fastest option. So... the developer-recommended option can potentially be the worst install option when the (inevitable) hotfix like this comes out. Autodesk can paint this how they want, but I think this is still a program fail in any reasonable user's mind.
Also, I had saved a copy of the Revit 2022 install files to our local area network, and there is an RVT.msi file in there, but when I point the Autodesk App to that file, it gives me the message in the screenshot below. Again, another reason why this really should be program overhead handled internally, because everything on this end looks to me as a user like I've provided the app with what it wanted, but it's still not satisfied.
Apparently the issue is that the Revit installer can't recognize our network drive which is not having any problems outside of Revit. This time, instead of copying the path from Windows Explorer to the alternate location the updater asked for, I tried browsing for it and realized it doesn't see anything beyond my local hard drive. Our network drive shows up fine in Windows, and every other program is accessing project files off the network drive just fine. So I copied the RVT.msi file to my hard drive and it recognized it but said it didn't have sufficient privileges for several files. I copied the entire Revit 2022 install folder from our network to my C:\Autodesk folder and tried again, but now it doesn't give me the option of pointing it to the newly copied files (apparently it found them automatically once they were on the hard drive?). Instead it gives me the message below about insufficient privileges.
I just have to reiterate that this is IT type stuff here that the average user really shouldn't have to deal with, and generally won't know how to deal with, and often won't be able to deal with depending on how restrictive their company's IT policies are. Looking at a similar issue in the forum from the 2021 hotfix ( ), the solution provided was for the user to go poking around in the Registry Editor (which probably makes most IT admins cringe) and then doing an 11 step process to get it working. And that's not even the solution for "system or IT administrators"!
OK, I tried installing the CADS Rebar Extension the other day since placing simple rebar has gotten so much harder in Revit now, and ran into errors that their support said were tied to not having this hotfix installed. So I took more time out of my billable hours to deal with this Autodesk bug and find a solution myself. In my previous response with screenshots of error messages, you see that the installer is looking for a dll file in the C:\Autodesk\CF\AdShared\en-US folder. For me, there were 2 other dll files without sufficient privileges, one in that directory and one in the AdShared parent folder. The 3 files were AcAuthEntities24res.dll, AcAxDB24res.dll, and ACSignCore16.dll. But upon reading the error message again, I realized I hadn't seen any "CF" directory in C:\Autodesk. Sure enough, it's not that the installer has insufficient privileges - it's that the hotfix installer is looking for files in nonexistent folders! They exist in C:\Autodesk\Revit_2022_G1_Win_64bit_dlm\x64\RVT\CF\AdShared\en-US, but the installer was looking for them in C:\Autodesk\CF\AdShared\en-US.
After manually creating the folder tree C:\Autodesk\CF\AdShared\en-US, searching for those files and finding them in the Revit 2022 install folder, and copying AcAuthEntities24res.dll and AcAxDB24res.dll into the en-US folder and ACSignCore16.dll into the AdShared folder, then the installer finally installed the hotfix successfully. It still hung up on 33% for quite a while so that I assumed it wasn't going to work again, but then it finally moved on to 100% and completed. Now, versions of the first 2 files were in all of the regional install folders for Italian and Japanese and Spanish and English, and so on, so I used the files from the American folder (en-US); I would guess that anyone having this issue in other regions would need to use the files from the appropriate regional folder (jp for Japanese, fr for French, etc). The third file was common to all regions.
Get the same error with the 2022.1.2 hotfix as well. just means I'm not installing any of the hotfixes / updates. I'm sure that doesn't matter and as Autodesk mean it to be; after all if it isn't they would sort this out... right?
One further thing I'm wondering is since 2022.1.2 is now available why is 2022.1.1 still listed in the desktop application? Probably they need to redesign it and when they do it would also be nice if they separate out the hotfixes and version updates (things you are advised to update) from the optional add-ins (Issues Addin etc.).
I can also conclude from looking at it's contents that it doesn't contain hotfixes. On my machine, just as in your picture, it says I'm up to date. But I know there are hotfixes which are not shown there.
@Thanos603 , Thanks for that. I'm on 22.0.10.28 (which is what I think you meant). But the weird thing is that when I go into Control Panel > Add and Remove Programs, I only see Revit LT 2021 updates (see screenshot att.). There is no 2022 hotfix installed.
@barthbradley, no I haven't uninstalled RLT2022 - that screenshot shows what is listed under View Installed Updates, which is where Autodesk tells you to go to find and uninstall any updates (& hotfixes???).
BTW, the only update listed in My Account downloads for RLT 2022 is this new 2022.1 update, no 2022.0.1 Hotfix to be found. I'll wager a bet that the hotfix download got pulled once the 2022.1 update was released.
@RDAOU, thank you for your suggestion, and if the hotfix can't be found, then I'll have to reinstall RLT. But is Autodesk really suggesting that users uninstall and then redownload and install 3GB worth of software and set up RLT all over again just to install a point release? Is this really the level of quality control to be expected from a multi-billion dollar company's software release process? I surely hope not.
You have been on this for 3 days already, don't you think that it is about time that you give that suggestion a shot instead of the bug theories and complaining about a hotfix which you cannot find and service quality etc...
Are there many RLT 2022 users? Each one of them would then have to spend 20 mins. How many collective hours will that add up to do you think? Is it really asking too much to be able to at least be able to roll back the hotfix (as Autodesk repeated state that it's possible to do)?
@tomistrugarI agree with you completely. Autodesk should treat their customers in better way. Asking ALL paying subscription users to uninstall hotfix to be able to install update is ridiculous. This is something I would expect to be asked form beta tester, not from a production system user.
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