Are you trying to open up the CSV file in Microsoft Excel? As a workaround, I found a useful suggestion on Microsoft's support forums which suggests changing the encoding to UTF-8: -us/msoffice/forum/all/how-to-open-csv-file-of-hebrew-language/8963c913-fb3d-4f22-866e-d373366ba196. Specifically, if you head down to the reply from Allie Rutherford - Microsoft Agent - give that a try and see how things go. :)