---------- Forwarded message ----------
From: Laura Clapham <la...@wealthdragons.co.uk>
Date: Fri, Jan 14, 2011 at 10:19 PM
Subject: RE: please read this.. I am Serious about getting my feedback across! Regarding Wealth Dragons Workshop thru success resources Nov last year!
To: versai...@hotmail.com
Hi Winson,
Thanks for getting in contact and please know that we take feedback of any sort very seriously and we are extremely interested in solving and explaining any issues brought up by any of our students.
In regards to the solicitors which we provide contact with after training with us, and apologies that you appear to have spoken to the wrong person regarding this service which you are entitled to once you have signed up for us. Please find the details for solicitors:
· Alexander Lawyers LLP: Bervale House 35 -37 Moulsham Street, Chelmsford, Essex, CM2 0HY Tel: 01245 216 050
· Harrow Law Practice, 101 Kenton Road, Harrow, HA3 0AN Tel 02089090202
· Mike Ogden, Linskills Solicitors, 6 Castle Street, Liverpool L2 0NB Tel 01512362224
As your main point of contact here at Wealth Dragons, with any issues involving your package emailing Wealth Dragons directly means that these issues can be solved quicker for you. Also in regards to this please can you let me know which links are not working for you at the moment so I can look into fixing them for you. Writing to the Wealth Dragons with regards to problems with your package should be your first point of call, not your last.
The complaint that you raised about some of the tools which use excel which was sent across to you, the money which John explained the tool was worth was not for the physical words on the page, rather the value of the knowledge which put this spreadsheet together. John and Vincent are constantly investing in their knowledge through both their experience in working with property and also in their own education. The worth of this tool is learning what the masters use to make money and keep track of their deals and properties.
It is true that the software that is needed to sell your leads through our database is at extra expense to yourself, however please note that the many people who have already invested in this service know that this one off payment pays for itself very swiftly. However if you are not interested in investing further, you are still able to sell on the leads which you have generated to a list of investors which you have found for yourself from networking events and training programmes. This way you are able to generate profit from your leads without putting any more money forward, which is what we always suggest to our students who are not willing to make such payments at this time.
We are always interested in receiving as much feedback as possible, as this will help us all progress in the future. Therefore when you mention the group comments of our students we are interested to see what you are talking in reference to, is there a forum or something that I can see where people’s problems are? I have also taken note of your suggestion to create a support team in Malaysia and will pass this on as a suggestion to the relevant people.
Please get back to me with further questions and issues, many thanks,
Kind Regards,
Laura Clapham
Training Co-ordinator
Wealth Dragons Limited
+44 (0)1908 698887 (Direct)
+44 (0)1908 698878 (Fax)
www.NetworkPropertyBuyers.co.uk
www.NetworkPropertyInvestment.co.uk
Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6GD
The information contained in this message is confidential and is intended for the addressee only. If you have received his message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. This mail and any attachments have been scanned or viruses prior to leaving. Wealth Dragons Limited will not be liable for direct, special, indirect or nonsequential damages arising from alteration of the contents of this message by a third party or as a result of any virus being passed on.
From: john lee [mailto:jo...@wealthdragons.co.uk]
Sent: 09 January 2011 17:07
To: Vincent Wong; Laura Clapham
Subject: Fwd: please read this.. I am Serious about getting my feedback across! Regarding Wealth Dragons Workshop thru success resources Nov last year!
Begin forwarded message:
From: Winson Ng <versai...@hotmail.com>
Date: 9 January 2011 15:53:00 GMT
Subject: Re: please read this.. I am Serious about getting my feedback across! Regarding Wealth Dragons Workshop thru success resources Nov last year!
remember the 2 students in malaysia John?
Please take a few minutes to read my long feedbk ...
im writing on behalf of sookleng where she is my girlfriend,
where both of us shared our savings to enroll in your
course last year in November
Im writing this as a last resort to get your attention
We were so amazed by how you speak
and convinced us in the global Internet
seminar to get your course
You see there are so many things you promised in the GIS for your wealth dragons course for example :
the solicitors you promised ,
the thousand dollar software and
remember that we asked you personally
that we were students and asked your affirmation
that do we need to invest even more, " you said no"
What has happened now? Sookleng asked abt the solicitors
and your support said that your team do not provide solicitors?
The main reason I enrolled in your course is that you are providing solicitors....
Never mind that, next you said the the seminar you were giving away a
thousand dollar software , we received your so called software to be your excel sheet??????
To calculate the simple math , bmv and so on???? What ?
You said it cost thousands of dollars??
And each time we had to send an email to your Very slow support team
to kick them in their butt in order to get the resources you were supposed
to provide in course...Even after 1 and a half months we still waiting
to get the complete resources....
[Still incomplete!.... links not working, no webinar that you promised
Look at the comments of Your wealth dragons group...
No extra opinion added here!... Please talk to your students personally
on your promised webinar..that is one one one! ]
We clarified with support, and your support said, to sell our leadswe need to still purchase your software that cost a few thousand
dollars to use the list our leads in your website? How can we only
students afford another thousand dollars after you clearly said you
were giving the sofware with the course we enrolled for RM4997
To you it may be a small value, to us? We live on that , that moneyis used for our food and living...
Please remember that you came from humble beginnings as well,
that we really strive to live , in fact we are still living by our study loans
We dnt expect to get our money back, but hope for some changes!
On top of that , your team and you say to learn more, we should get yourapprenticeship?? Another ten thousand or more?
We re students who value the the knowledge learnt after investing,and we worked very hard on it!!! How can you upsell us after your
presenters did not do a good job of clarifying all our doubts and query?
We all were completely lost even more after we attended your workshop,..
To clear your doubts, all your students were not really giving their honest
feedback when you asked their progress in the workshop... because
each time, you will tell them to "never give up" and so on and
so forth, yes, all the mindset stuff that is important, but what about
your valued substance and step by step progression , deliver-ability of your Course
Ever thought of that????
. What is your course for then???
With all due respect , I'm not saying this out of my opinion only,ask the 20 ppl aside from your top students who were present for your course...
For heaven sake look at the group comments and of your students!!!Be a professional! And be responsible for the feedback of your students..
We are not angry because of prejudice or anything else ,
we are purely angry because your support , resources ,and feedback from you is way below par
from what is originally mentioned in the Global internet seminar.'
Dnt talk to me abt procrastination and negativity ok,
if you knw me personally I'm super positive pasionate abt my knowledge and goal in life.
Just read how i write my blog:.. http://winsonngblog.com
I am not a procrastinator and a negative sort of person who will do all sorts to claim
back my money...
I dnt have to Blair all your quality of conduct and poorness of your course to ppl,the way you deliver it will one day speak for itself... you may have good students
in the UK who had success... im sure because of your constant support and they are in the UK
Do the same for us here in malaysia if you want students here because we need a stronger
support team!!!!
I have wen thru all the right channels necessary to get support from your team ., and only leave this as a last resort
I'm pretty sure you are very angry to read my feedbak this way OR you may even ignore it!...Dnt ever ignore a message like this, because what goes around comes around!
My advice: MAKE AMENDS!... Dnt go round scolding your dissatisfied customers
or even defending yourself!,
because customer feedback is from the heart!.
... We are way more angry and so disapointed !!! My girlfriend was so depressed , disapointed and confused .
.. She is now so exhausted .having to juggle between her studies and this as well
.. I was the one who convinced her to enroll in your course because I " thought "
you were a great guy to learn property frm...
i realized i made a huge mistake ..!
Right now , I have to only console my girlfren to move on ....
I hope you read this feedback and at least deliver your course more professionally in future to others ,Its not over-delivering that matters!, its about deliver-ability!
At least keep your promise and deliver your promise to give a one on one webinar
With your students., dnt just keep thinking abt making money and think that your time is golden. Whose time isn't ?
I will carbon copy this message to the relevent channelsP.S. Refer to group comments and last email sent to John chong
of success resources regarding the feedback of all students in the
wealth dragons group!
Winson
Kind regards,
John Lee
Director
Wealth Dragons Limited
01908 698877 (Office)01908 698878 (fax)
Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, Buckinghamshire, MK14 6GD
The information contained in this message is confidential and is intended for the addressee only. If you have received his message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. This mail and any attachments have been scanned or viruses prior to leaving. Wealth Dragons Limited will not be liable for direct, special, indirect or nonsequential damages arising from alteration of the contents of this message by a third party or as a result of any virus being passed on.
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