Membership & Online Engagement Assistant - League of Conservation Voters - Washington, D.C.

[Aiden OConnell]

Title: Membership and Online Engagement Assistant Status: Non-exempt

Reports To: Membership and Online Engagement Coordinator

Positions Reporting To This Position: None

General Description:

LCV works to turn environmental values into national, state and local priorities. LCV, in collaboration with our state LCV partners, advocates for sound environmental laws and policies, holds elected officials accountable for their votes and actions, and elects pro-environment candidates who will champion our priority issues.

The League of Conservation Voters is seeking a Membership and Online Engagement Assistant for its Membership and Online Engagement department. The Membership Assistant will work with the Membership and Online Engagement Coordinator to manage the day to day operations that support the Department’s membership programs, which include online giving and advocacy, direct mail, and telemarketing programs. This position is a key member of the Membership team, supporting the critical work of the high-paced division, which plays an integral role in the greater organization’s growth and functioning. 

Responsibilities:

• Respond to member inquiries via phone, including donations, cancellations, and contact information changes.

• Monitor and respond to feedback from LCV members about our campaigns and messaging and provide regular updates to the rest of the department and the organization.

• Manage feedback from LCV’s mobile alert program.

• Attend all regularly scheduled messaging meetings with consultants and internal staff.

• Work with the Membership and Online Engagement Coordinator and LCV’s Events and Major Donor teams to send event and major donor emails. Act as back up to the Membership and Online Engagement team to setup and send emails when other staff members are unavailable to do so.

• Assist with the online program by generating reports, performing queries, and uploads and exports. 

• Generate and manage the weekly online revenue report and assist with other online reporting as needed. 

• Work with the Membership and Online Engagement Coordinator on all aspects of the GiveGreen website, LCV Action Fund’s online bundling platform designed to support pro-environment candidates, including; site updates, candidate endorsement email sends, website troubleshooting, feedback, and site builds/maintenance. 

• Provide light social media assistance including, but not limited to, drafting tweets and Facebook posts for the organization and creating online graphics.

• Post and update some CMS content as needed.

• Other duties as assigned, including administrative assistance where necessary.

Qualifications: 

• Education:  College degree required.

• Work experience: One to two years online experience, preferably in a non-profit, political organization or campaign; eCRM experience (Salsa or Convio) preferred; experience working with a membership-based organization preferred.

• Skills: Good interpersonal skills. Good written and oral communications skills, excellent skills in word processing and spreadsheets (Windows, Microsoft Word, and Excel required, Photoshop preferred); some database background. Attentive to details, and adept at maintaining systems for easy access to information and data.

• Capabilities:  Solid judgment; critical thinking skills; a sense of teamwork and community; ability to handle multiple tasks and work for several people; highly organized; commitment to environmental protection and mission of LCV.

• Conditions: Able to work additional hours to get the job done.

To Apply:  Send cover letter, resume and salary requirements to h...@lcv.org with "MOE Assistant" in the subject line no later than April 5, 2015 or mail to League of Conservation Voters, Attn: Human Resources, 1920 L Street NW, Suite 800, Washington, DC 20036. No phone calls please.

The League of Conservation Voters is an equal opportunity employer.