Program Associate – Sales and Marketing

[Ashley]

Emerge Workplace Solutions: Program Associate – Sales and Marketing

Job Title: Program Associate – Sales and Marketing
Status: Full-Time Employee
Job Location: San Francisco

Summary:
Emerge Workplace Solutions is a social benefit company focused on
improving the financial lives of low-middle income workers throughout
the US. Emerge offers a suite of employee workplace financial
stability products including our flagship Emerge Loan-- an innovative
online low-cost term loan that effectively replaces payday loans and
other predatory lending choices for working people.

The Program Associate plays a key role in managing and servicing
relationships with employers both pre- and post-sale. The Associate
should be energized about supporting our Sales Relationship Managers
and passionate about working for a company with a social mission. This
entry level position is a great opportunity to learn about starting a
business and managing the sales and marketing process while developing
and supporting customer relationships.

Emerge is a growing start-up with two full-time employees. The office
is currently located inside a co-working space for emerging social
enterprises. The Associate will report to the CEO.

Duties and Responsibilities:

Employer Support
- Coordinate employer setup process
- Work with customers to maximize potential marketing efforts
- Coordinate and develop ‘sell-through strategies’
- Generate quarterly reports for employers

Sales and Marketing
- Manage and update Contact Management System as directed
- Administrative support for sales and marketing effort
- Misc. sales support tasks (ex: creating PowerPoint presentations)
- Operations support
- Sales research projects

Employee Customer Support
- Process applications using an online system
- Staff in-house help desk- Respond to inbound phone calls and emails
and follow-up with incomplete applications to ensure customer success
and satisfaction in utilizing the product
- Send customer updates and promotions via email


Required Qualifications:
- BA/BS Degree from 4 year college
- Sales and marketing interest
- Excellent oral and written communication skills
- Problem solving skills – including ability to prioritize and manage
multiple tasks
- Computer skills (MS Word, PowerPoint, Excel, etc.)
- Experience working in an office setting
- One year of experience working within a sales and/or marketing
environment (preferred)

Key Qualities:
- Passion for Emerge’s mission (We can’t emphasize this enough—this is
a big one!)
- Willingness to roll up your sleeves and do what it takes to get the
job done
- Positive attitude and a sense of humor
- Comfort working in a fast-paced, often ambiguous environment

How to Apply:
Please email a cover letter and resume to ash...@emergeloan.com with
the subject line “Program Associate Position”. Emails with other
subject lines may not be considered.

Please be sure to include answers to the following questions in your
cover letter:
• Why are you passionate about Emerge’s mission?
• Why are you the best person for the job?
• What are your salary expectations?

Due to the high volume of applications, we will not be able to respond
to phone calls or questions via email.