US-MI: Pontiac-Technical Solutions Rep IV

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5463117 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to saur...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-13362 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11362888.html?source=ng to apply online.


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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5463113 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to bnik...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13363 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11362887.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5462814 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to sha...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13364 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11362886.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5463111 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to vis...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13365 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11362885.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5462812 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to le...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13366 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11362884.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5514209 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 02 Year Pay rate $14.52/hr Send resumes to vis...@mindlance.com

Hours of Support: 7x24 Must be flexiable with shifts Must have reliable transportation Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-14221 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11377502.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5514211 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 02 Year Pay rate $14.52/hr Send resumes to lok...@mindlance.com

Hours of Support: 7x24 Must be flexiable with shifts Must have reliable transportation Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-14225 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11377500.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-10-31

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5514210 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 02 Year Pay rate $14.52/hr Send resumes to saur...@mindlance.com

Hours of Support: 7x24 Must be flexiable with shifts Must have reliable transportation Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-14227 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11377498.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time

Start Date: 2012-11-01

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5518515 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 01 Year Pay Rate - $15.33/hr Send resumes to vis...@mindlance.com



CANDIDATES MUST BE AVAILABLE TO WORK 2ND SHIFT FALLING IN TIME FRAME OF 1PM-12AM AND BE FLEXIBLE FOR WEEKEND WORK Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-14275 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11378264.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time

Start Date: 2012-11-05

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5528310 Title - Technical Solutions Rep IV Location Pontiac,MI Duration - 02 Year Pay rate $14.52/hr Send resumes to sha...@mindlance.com



Must be flexiable with shifts Must have reliable transportation Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-14401 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11386944.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-11-05

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5528209 Title - Technical Solutions Rep IV Location Pontiac,MI Duration - 02 Year Pay rate $14.52/hr Send resumes to vis...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-14402 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11386943.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time

Start Date: 2012-11-07

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5477311 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to bnik...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13756 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11371775.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-11-07

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5477309 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to lok...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-13757 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11371774.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-11-07

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5491809 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Pay rate $14.52/hr Send resumes to saur...@mindlance.com

Must be flexiable with shifts Must have reliable transportation Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o1. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-13796 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11371769.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time
Start Date: 2012-11-07

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5492413 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 23 Month Payrate - $14.52/hr Send resumes to priy...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems



Please refer to Job code 12-13816 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11371764.html?source=ng to apply online.

[JobCircle.Com]

**************************************************************
JobCircle.com is the largest regional job board in the
Mid-Atlantic region, with tens of thousands of job offerings
in PA, NJ, DE, MD, NY, and Washington D.C. To learn more,
visit http://www.jobcircle.com?source=ng
**************************************************************

Job Title: Technical Solutions Rep IV
Job Location: MI: Pontiac
Pay Rate: competitive
Job Length: full time

Start Date: 2012-11-06

Company Name: Mindlance
Contact: Sumit Sath
Phone: email only
Fax: email only

Description: Job order - 5528110 Title - Technical Solutions Rep IV Location Pontiac, MI Duration - 02 Year Pay rate $14.52/hr Send resumes to fai...@mindlance.com

Technical Support Representatives handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. All candidates must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Shifts cover 7/24 and will support the clients entire desktop computing infrastructure. Each candidate will be required to complete general classroom training and OJT (On the Job Training). These two methods supply an overview and processes for troubleshooting and general training on the use of proprietary systems and processes. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting. Excellent written and oral communication skills are a must and will be tested. Experience on a technical support desk is preferred. Education and Experience Required: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have great attendance, attitude, reliability, ability to multitask, be a team player, call center experience and an outstanding customer service track record. Tech supported: o. Windows; XP, Vista and 7 o2. Microsoft Office (Excel, PowerPoint, Outlook) o3. Lotus Notes o4. Mainframe Applications (JCL, ACF2) o5. Outlook o6. Messaging and Mobility (i.e Communicator, integration with Blackberry and email client) Knowledge and Skills: Articulate in excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming Demonstrated problem solving skills Accuracy in data entry Experience in a phone based remote role, e-support, e-chat, or similar. Familiarity with computer technology Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems

Please refer to Job code 12-14459 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/11387518.html?source=ng to apply online.