Role: Infor Workbrain Consultant
Location: Memphis, TN
Duration : 6+ Months
Onsite Position
Job Description
The IT Business
Analyst I – Workbrain position is responsible for the maintenance, monitoring,
uptime, availability and operational health of various operating systems,
software programs, hardware and infrastructure. This position acts as a
technical expert and consultant on complex processes, especially as it relates
to time management. The ideal candidate will have expertise in Infor HCM
(formerly Workbrain) time management systems and processes, time clock
equipment, and a basic understanding of SAP HR master data and payroll
interfaces
Primary Responsibilities:
- Production support and development of a Workbrain 5.0 / Infor
Workforce Management application.
- Design, Build, Test and Deploy Workbrain Time and Attendance module
solutions.
- Developing customizations using Workbrain APIs.
- Reporting Product/Core issues to Vendor/Client and coordinating for
solution.
- Applying fixes/patches/upgrades from Product vendor.
- Interface with management, business analysts, project managers, and
other developers, along with internal Customers to understand requirements
and develop according to business requirements.
- Provides second and third level support for various operating
systems and system software programs.
- Uses available tools to monitor, troubleshoot and repair technical
problems.
- Supports time clock repair process and maintains clock inventory.
- Coordinates and tests related infrastructure changes.
- Technologies such as Infor HCM development tools, Oracle, Java,
Windows and software configuration management will be used.
- This position involves both support and development with a focus on
system stability, day-to-day production support activities, new
development and or enhancement work, including process automation of the
Workbrain system.
- Responsible Tier 2 & 3 Analyst for managing outages and
Incidents involving Workbrain.
- Strong functional knowledge of HR, Time, labor and payroll domains
- Strong working knowledge of Oracle database experience.
- Additional duties as assigned.
Qualifications:
- Bachelor’s degree in computer science or related field preferred.
- Minimum 3-5 years relevant work experience.
- Demonstrated application development and implementation experience.
- Expertise in Workbrain 5.0 functionality, configuration and
development.
- Ability to function in a constantly changing environment.