Job Title: VOIP Engineer
Location: Albany, NY
H1B must for submission
Role and Responsibilities:
Technician V
Eight or more years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation.
This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products
• Participate in strategic planning sessions with Technical Project Manager and customer staff
• Participate in delivering technical presentations to customer staff
• Serve as Technical Project Manager
• Analyze technical requirements and develop effective technical solutions
• Lead role in conceiving architectural designs
• Lead role in current environment assessment
Required Skills:
· 96 Months Specific demonstrated experience with specification and administration (including MACs, call accounting, upgrading, user support) AVAYA and Nortelserver systems.
· 60 Months Demonstrated experience in campus level and station cabling infrastructure using structure cabling techniques and best practices specifications for code compliance and termination for data and voice.
· 48 Months Demonstrated successful experience as Project Manager for strategic planning telecommunications projects exceeding 500 port counts for both data and voice with WAN and provider connections.
· 48 Months Specific demonstrated experience with specifying, designing, and supporting telecommunications carrier services.
· 36 Months Specific demonstrated experience with specifications, administration, and user support of Cisco VoIP Communications systems.
· 36 Months Demonstrated customer service experience by providing direct customer support including user documentation and tracking using ITIL procedures.