IAM Architect, Franklin Lakes, NJ
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sunil kumar
Jul 20, 2016, 12:51:59 PM7/20/16
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IAM Architect
Franklin Lakes, NJ
6+ mnth
Sample resume attached, need someone like him
Job Description
L4 level Architect handle IAM track from project perspective to support AD migration & workday integration. (1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation
Ticket Quality
Process adherence & Security compliance
Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowledge sharing & documentation
Root cause analysis / Problem Management + Capicity / Architectural Management
SLA compliance for tickets
Value Add
Training / Mentoring
Job Decsription (Posting)
Experience
9-11 Years
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