Sr. Kronos WFC Consultant Columbus OH 20 Month Contract
Akber Mohiuddin
Hi Associates,
Please share suitable profile for below requirement on amohi...@radgov.com for below requirement
Sr. Kronos WFC Consultant
Columbus, Ohio 43055, USA
20+ Month Contract
Mandatory:
· 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience.
· Experience with large workforce use of Kronos (i.e. over 10,000 employees)
· Experience supporting Kronos for union/bargaining unit workforce
Preferred:
· WFC Configuration and alignment with Organization Pay Rules
· WFC Mobile Application Support
· Time Clock Management/Management of Time Cards
· InTouch
· Series 4000
· Other time capture devices
· Integration to PeopleSoft Application
· BizTalk
· Workforce Integration Manager
· WFC Architecture and Technology support including SQL Server database support
· Public Sector experience
· Application management/outsourcing experience
· Kronos application patch, bundle, or image experience (WFC 7.0 or higher)
· Excellent verbal and written communication skills
· Ability to interface and resolve issues across all levels of an organization
· Writing WFC reports
Role Description
· Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application
· Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application
· Consult on application aspects of break/fix approaches and planned enhancements
· Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application
· Work to understand customer issues and communicate these issues to various stakeholders
· Maintain the Kronos Workforce Central Operation Processes
· Proactively identify and implement service improvements in operational delivery processes
· Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment
· Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation
· Document results of analysis in Event / Incident Management database
· Help drive Kronos Workforce Central performance improvements
· Assist in validating Kronos Workforce Central contract performance
· Customize Kronos software to meet the State’s needs
· Program SQL based queries and views to develop interfaces and customized reports
· Provide program specific training and follow-up support for new agencies
· Develop documentation for the configuration of the software based on discovery and union contracts
· Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software
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Thanks & Regards
Akber Mohiuddin
RadGov, Inc
6750 N. Andrews Ave., Suite 200
Fort Lauderdale, FL 33309
Tel: 954-691-4588 Ext 857
Fax: 954-938-2004
Please note: In order to be compliant with current Govt. regulations and Client requirements, Radgov follows structured recruiting process and during the process we may require certain information/documentation to validate the submissions to the client. Radgov (and not the client/s) is responsible for any communication (between us) during this process. Please be assured that any information shared with us would remain confidential and stored on our fully secured servers and however, at any stage if you are not comfortable with the process (would like to get more clarification), please communicate your concerns via email to escal...@radgov.com for quick response.