Hiring - Servicenow lead / Architect - Remote

[Alagesh waran]

Greetings, 

Hope you are doing well,

This is Alagesh from Qbrainx.

I am looking for a Servicenow Architect for one of my clients. Please find the below details and let me know if you are interested.


Role - Servicenow Architect/lead

Location - Remote
Duration - Long-term contact

Job Description:

*Experience with Integration Hub required.**

Diagnose and isolate incidents through testing and work to develop workarounds and fixes for system-related issues. Document reproduction steps and generate defect reports.

Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.

Analyze system processes and develop enhancements to improve user experience and general system usability.

Perform functional testing of system applications and updates/enhancements.

Work with users to fully utilize the ServiceNow product suite.

Analyze and validate data for successful migration between instances.

Process and prepare data for uploads to systems during implementations.

Ensure appropriate approvals for user access requests and assist in maintaining the security of the system applications being supported.

Assist and support CBRE with the following;

CMDB, Asset Management, Incident, Problem, Change

Security Operations

Incident Response/Vulnerability Response

IT Operations Management

Discovery, Service Mapping, Orchestration, PowerShell, MID server management

Policy and Compliance

HR Service Management

Customer Service Management



Preferred skill sets:

ITSM Pro

SecOps

CSM

GRC/IRM

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