Kronos Consultant Columbus, OH 12+ Month Contract
Akber Mohiuddin
Hi Associates,
Please share suitable profile on amohi...@radgov.com for below requirement
Kronos Consultant
Columbus, OH
12+ Month Contract
Relevant Experience
Mandatory:
-5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience.
-Experience with large workforce use of Kronos (i.e. over 10,000 employees)
-Experience supporting Kronos for union/bargaining unit workforce
Role Description
· Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application
· Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application
· Consult on application aspects of break/fix approaches and planned enhancements
· Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application
· Work to understand customer issues and communicate these issues to various stakeholders
· Maintain the Kronos Workforce Central Operation Processes
· Proactively identify and implement service improvements in operational delivery processes
· Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment
· Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation
· Document results of analysis in Event / Incident Management database
· Help drive Kronos Workforce Central performance improvements
· Assist in validating Kronos Workforce Central contract performance
· Customize Kronos software to meet the State’s needs
· Program SQL based queries and views to develop interfaces and customized reports
· Provide program specific training and follow-up support for new agencies
· Develop documentation for the configuration of the software based on discovery and union contracts
· Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software
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Thanks & Regards
Akber Mohiuddin
Tel: 954-691-4588 Ext 857
Fax: 954-938-2004
RadGov, Inc
6750 N. Andrews Ave., Suite 200
Fort Lauderdale, FL 33309