Direct Client Requirement - IT Network Administrator – Telecom for Lawrenceville, GA - A2Zxperts.

[karishma shah]

Hi,

Our direct client is looking for an IT Network Administrator – Telecom for a contract role in Lawrenceville, GA.(ONSITE)(C2C/1099)

Position: IT Network Administrator – Telecom

Location: Lawrenceville, GA

Our client is looking for an IT Network Administrator – Telecom for a 12 months contract role in Lawrenceville, GA. This class is responsible for providing voice and data telecommunication supporting the Client facilities. Incumbents coordinate and respond to service requests, assist with systems upgrades, software and hardware installations and process improvements. Demonstrated success in collaborating with cross-functional teams to drive project completion.

Skills:
·        Previous experience working as VoIP Engineer.

·        Five years of professional level analyst and systems experience in a large-scale Information Technology environment.
·        Minimum of 5 years related experience in network voice, collaboration, telepresence and call center environments including Five9 and Webex Calling.

Preferred Experience:
·        Works with business users to determine call flow and call center Conduct Design Meetings with other engineers, project managers, vendors, and customers for upgrade/changes on an on[1]going basis
·        Deep Knowledge of Cisco IP telephony technologies and solutions

·        Works with business users to determine call flow and call center requirements, solutions, reporting and systems enhancements
·        Maintain records and prepare reports

·        Documents corporate and remote branch call flow configurations and call flow charts
·        Performs preventive maintenance on telephony software applications and hardware, repairs to telephony system/environment problems
·        Consulting with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases
·        Evaluating services/products as possible solutions for future requirements or as a replacement/upgrade to existing network
·        Provide customer service
·        Repair and perform preventative maintenance on systems

 

For more details feel free to contact Seema at s...@a2zxperts.com