|| CRM Business Analyst || Waltham, MA || 12+ Months Contract ||

[Avisheak Singh]

Hi Folks,

Hope you're doing great there..!

I am wondering if you have consultant available for the below position, if so please respond me with their most updated resume and the best contact number to reach them to discuss about the below role ASAP. Please respond back to Avis...@AllianceIT.com or call me on (925) 973-0000 Ext 216. 

 

Note : Candidate Must Be Willing To Go For A F2F Interview After Phone...!!!!!!!

 

Job Title: CRM Business Analyst

Location: Waltham, MA

Duration: 12+ Months Contract

 

Tech Skills: CRM Business Analyst, Veeva CRM, (Javelin, Veeva Vault, or Informatica)

 

The CRM Business Analyst is responsible for establishing and maintaining excellence within the Veeva Customer Relationship Management system and related applications, systems, and processes, including Javelin Roster Manager, Informatica Master Data Management integration, Veeva Vault, and others. Duties include the identification of enhancement and fix opportunities, writing of detailed functional requirements, coordination between stakeholders and delivery teams, execution of testing, and support for all updates. This is primarily a business-facing role, requiring the ability to build strong relationships with key stakeholders and leads for one or more business units to fully understand their needs, but also enough technical knowledge of the capabilities of the Veeva platform to be able to guide discussion and clarify requirements for the IT implementers--speaking "business" and "technology" to the appropriate audiences. The role also helps to create documentation and work instructions related to changes and assists in communicating updates to the field, acting as an escalation point for helpdesk tickets that require extra analysis and performing defined system updates when required during busy times. Strong written and oral communications skills are a must, as is the ability to prioritize and manage multiple competing projects and requests at once.

 

An ideal candidate will have the following:

An undergraduate degree from an accredited university

Experience in the Pharmaceutical industry

Experience with the Veeva CRM system (Veeva certification a plus)

Exposure to Javelin Roster Manager, Veeva Vault, Informatica, or similar systems

Expertise writing detailed functional requirements and helping to refine technical requirements

Expertise in software project management, from demand management to delivery to support

Excellent written and oral communication skills and comfort presenting to and leading discussions with stakeholders 

Thanks & Regards

Avisheak Singh

Ph:(925) 973-0000 x 216(Off) | Fax: (408) 273-6002

Email: avis...@allianceit.com | www.allianceit.com